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IRIS , a provider of mobile F&B and guest experience platforms for the hospitality sector, has partnered with hospitalitymanagement company Coury Hospitality to extend F&B mobile ordering across its portfolio following a 44% year-on-year increase in in-room dining sales.
SAN DIEGO, CA – April 15, 2025 – Cloudbeds, the innovative leader in hospitalitymanagement technology, today announced the launch of Cloudbeds Labs , a dedicated innovation hub, created to accelerate the industrys transition to AI-driven operations. “This is not an incremental innovation moment.
SAN DIEGO) September 6, 2023 — Cloudbeds, the hospitalitymanagement platform powering more reservations and happier guests for lodging businesses around the globe, today announced the worldwide availability of Whistle for Cloudbeds, the company’s award-winning guest communication platform.
For hospitalitymanagement, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors. For instance, unique deals like hotel room upsell, or late checkouts can improve the stay while generating additional revenue.
AI agents are reshaping the hospitality industry, automating repetitive tasks, optimizing revenue strategies, and enabling more meaningful guest interactions. From chatbots that handle customer inquiries in seconds to algorithms that predict travel demand, AI is unlocking new possibilities in hospitalitymanagement and customer service.
Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitalitymanagement system. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Generate more revenue.
Aimbridge Hospitality unveiled the Aimbridge Accelerates report , with a look back at successes for the company from 2022 and a look at what’s to come in 2023, at an event during the 2023 Americas Lodging Investment Summit (ALIS), held Jan. 23-25 at the JW Marriott Los Angeles L.A.
With Whistle’s integrated communication and automation tools, independent properties can easily create a frictionless check-in experience, send targeted upsell opportunities, and capture feedback seamlessly through a guest’s preferred communication channel.
Clearly, cost control is an important aspect of the hotel and hospitalitymanagement industry that enables hotels to gain a competitive edge over their competitors. Upselling and cross-selling: track guest preferences and booking history, allowing hotels to offer personalised upsell and cross-sell offers.
Training all client-facing employees, including front desk, food and drink staff, and activity sales employees in upselling and cross-selling is another way to drive customer engagement as well as revenue. The Local Market for Staycations in Hospitality and Tourism. It is a relatively inexpensive investment that can produce high ROI.
Hospitality training courses for hotels Whether it’s mastering the art of management, ramping up sales numbers, delivering top-notch customer service, or leading a team to glory, there’s a course out there tailored just for the needs of your hotel.
Data-Driven Decision-Making: Data is the cornerstone of the scientific method and should be in hospitalitymanagement as well. The ability to quickly adapt and respond to market changes can set a hotel apart in a competitive market.
The hospitality industry is constantly shifting The beauty of working with a modern, cloud-based hospitality platform is that it’s updated regularly, so the technology is always fresh and ready to support the changing needs of your property. How can you earn incremental revenue through upsells? Pre-arrival.
WebKeys are also compatible with applications in Salto’s Space Hospitalitymanagement solution ecosystem. Easily integrate with Salto’s smart electronic door locks for combined speed and ease of access. With WebKeys access control, guests can unlock their rooms using smartphones without ever installing an app.
They also assist in upselling local experiences and amenities, optimising pricing strategies with data analytics, and attracting more group bookings and corporate travel. Their expertise in organising MICE events and other group activities can significantly increase occupancy rates, especially during off-peak seasons.
This not only enhances the guest experience but also creates opportunities for upselling and cross-selling. Like with online reviews, generative AI functions as a virtual assistant for front desk staff, automatically responding to frequent queries, solving issues before arrival, and making recommendations for activities.
Higher ROI Channel Managers create new ways to sell existing inventory, resulting in a higher return on your investment in both your sales and marketing efforts. With pooled inventory, advanced rates with discounts or non-refundable rates, and upsell integrations, hotels optimize revenue management with smart pricing strategies.
The difference between hotel management vs hospitalitymanagement Hotel management and hospitalitymanagement can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitalitymanagement operations Hospitality is an umbrella term to many industries.
The difference between hotel management vs hospitalitymanagement Hotel management and hospitalitymanagement can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitalitymanagement operations Hospitality is an umbrella term to many industries.
In this article, we interview Pablo Torres, a hospitalitymanagement expert specializing in revenue optimization and guest experience. With over 20 years in the industry, Pablo develops innovative strategies that drive ancillary revenue and operational efficiency.
80 DAYS Hall 10.1 | Stand 214 80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality, working with some of the world’s most respected hotel and travel brands.
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