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The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape. Successful hotels focus on understanding and serving specific guest segments instead of trying to be everything to everyone.
This blog provides an introduction to hotelmarket segments, including practical help to identify a hotel’s ideal target segments and tips on attracting guests in a chosen segment. What is hotelmarket segmentation? Hotelmarket segmentation is a strategy used to identify key customer segments in a hotel.
Did you know that 70% of travelers now plan their trips online , with mobile devices driving over half of all bookings? Travelers are booking smarter than ever, using search engines, OTAs, and social media to shape their journeys. This is the power of email marketing it keeps your hotel relevant, memorable, and approachable.
Read full blog Sustainable Hospitality: Meeting the needs of today’s eco-conscious traveler Clearly, sustainability has been a major priority trending this year. Read full blog 6 Hotel Sales Strategies To Increase Occupancy and Revenue A hotel sales strategy is a plan of action designed to increase hotel revenue and bookings.
If your current hotelmarketing initiatives are falling short, you’re likely frustrated after investing significant time and effort with little to show for it. Achieving optimal results requires a tactical blend of solid marketing fundamentals with fresh, innovative ideas designed to draw in travelers.
When it comes to running a hotel, a well-executed marketing campaign can make all the difference. In this blog post, we will explore the key strategies and tactics for creating a successful hotelmarketing campaign that captivates your target audience and delivers tangible results.
Wondering how to map out the perfect hotelmarket segmentation strategy that keeps your hospitality business ahead of the curve? As markets continue to prioritize brands that cater to individual preferences the best, every business’s success depends on how well it offers personalized experiences to end-users.
This means identifying who your targetmarket is, their needs and preferences, and how you can best serve them. For example, your targetmarket is mainly business travelers. Develop a Strong Marketing Strategy Once you clearly understand your targetmarket, developing a solid marketing strategy is next.
Picture a world where your hotel stands out amidst fierce competition and captivates guests with irresistible offers and experiences. A hotelmarketing plan is a strategic blueprint designed to amplify a hotel’s brand presence, allure potential guests, and increase bookings and revenue. Mediaboom is here to help.
Luxury hotelmarketing is a specific type of marketing that is developed to attract a distinct group of consumers. Luxury hotelmarketing is designed to tell the story of your luxury resort brand and set you apart from competitors by building awareness of what makes your brand exceptional. What is a luxury hotel?
Introduction In the competitive landscape of hotelmarketing, the cost of acquiring new customers is a pivotal metric for success. Although simple, this formula is incredibly insightful, offering a transparent view of the efficacy of marketing endeavours.
One of the key reasons travelers are drawn to smaller, independent lodging properties is they provide personalized, intimate experiences. This quality sets apart boutique hotels, inns, hostels, and B&Bs from large hotels and big-brand competitors. And it all starts with hotelmarket segmentation.
The luxury travelmarket was valued at a staggering $241.4 And this number is only set to increase with the rise in disposable income and social media presence — resulting in luxury travel becoming a hot commodity among travelers willing to pay premium prices. But what exactly makes luxury travel brands so appealing?
The world of travel and hospitality has always been at the mercy of change. As travelers become savvier, they’re looking for more than just a place to stay — they want a truly memorable experience. Meanwhile, AI-powered bots are helping travelers navigate complex processes like flight cancellations and refunds with ease.
In the dynamic landscape of the hospitality industry, generating direct bookings has become a top priority for hotel owners. As a hotel management company , we understand the challenges they face in developing effective hotelmarketing strategies to drive bookings through their own portals.
Understanding Hotel Brand Positioning: The Cornerstone of Your Identity Brand positioning goes far beyond a catchy tagline or eye-catching logo. It’s the strategic foundation upon which your entire hotelmarketing strategy rests. Here’s how brand positioning works: Target Audience: Who are your ideal guests?
This is how customers expect services today, including in the hotel industry. Instant gratification is a significant factor in travelers’ behavior when researching their next trip. The hospitality chatbot’s main goal is to help travelers find solutions no matter where or what device they use. Fast and easy.
Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. They’re typically made on a hotel’s website or other direct booking channels, like email, the sales team, social media , or through messaging tools like WhatsApp or Messenger.
Incorporate channel distribution costs like travel agent commission, agency fees and marketing investments, payroll for sales, marketing, and reservation, to determine the true net value of each segment. Capturing more market share, or penetrating new markets was just not in their mindset. Email marketing.
Let’s explore some of the key impacts these shifts are having on hotels: The Rise of Online Booking: Remember the time when you had to call hotels to book a room? In today’s digital age, we all know that travellers are more likely to grab their smartphones and start searching for the perfect hotel online.
Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check out what’s trending in hotelmarketing. This is Travel Media Group Marketing Director and host of the Suite Spot, Ryan Embree. What are you expecting and, and how is your team preparing for this busy travel season?
It involves pinpointing the specific type of traveler your hotel aims to attract. This could be a business traveler, a leisure tourist, a family, or a specific demographic like millennials or luxury seekers. What are their pain points when traveling? Hotels are everywhere. What amenities are they looking for?
By Laura Pratt The more a hotel knows about its guests, the better it can entice them to book and the better it can meet their needs on site. This illumination is facilitated with hotelmarket segmentation, a key component of a viable hotel revenue-management strategy.
On this episode of Suite Spot, we have the distinct pleasure of welcoming special guest Mike Parent, Senior Vice President of Sales & Marketing at Coakley & Williams Hotel Management Company, to the podcast. Mike also shares his approach to implementing effective marketing campaigns for new acquisitions and new-build properties.
But revenue management doesn't exist in isolation; it thrives when sales and marketing work with it in concert, and one of the primary channels that transcend both marketing and revenue management is metasearch. Metasearch engines have revolutionized the way travelers search, compare, and book accommodations.
A hotel blog is a dedicated section of your website where your hotel can publish articles designed to inform and/or entertain your target audience. Hotel blogs represent a golden opportunity to attract more guests. It’s also useful if you give travellers something actionable to take away with them.
The same applies to different forms of digital marketing and we are seeing how the travel industry is applying AI across many disciplines. SEO continues to be a key marketing tactic for travel businesses and comprehensive travel SEO touches on a wide range of different tactics and strategies.
Inventory management Along with managing inventory per rate-type, inventory management considers how rooms are allocated across your booking channels, optimising the mix of direct bookings, online travel agency reservations (OTAs), traditional travel agents and everything in between. How do they book and travel?
Up until a few years ago, hotels had been hesitant to adopt emerging technologies built to automate and streamline operations. When the pandemic hit in 2020, property owners were forced to adopt technology to meet traveler demand for contactless services and offset staffing shortages.
What is hotel advertising, and how is it different from standard hotelmarketing? Luxury hotel advertising includes elements of positioning, emotional engagement, and visual storytelling. Here is a collection of handpicked ads Mediaboom feels exemplifies the best in luxury travel. Here are three excellent examples.
In today’s swift digital landscape, hotels must adopt innovative online strategies to stand out. With over 80% of leisure travelers globally booking accommodations online in 2024, as per Statista, the shift towards online travel booking is unmistakable.
Hotel email marketing has been done in the hospitality industry for decades now, since email has become a normal part of our everyday lives. It’s not a new hotelmarketing tactic, but that doesn’t mean you can’t revamp the way that you are using this strategy. Learn more Why is hotel email marketing important?
Guest & Market Segmentation Hotelmarket segmentation is an important component of effective revenue management, allowing hotels to target diverse consumer groups based on their behaviours and budget levels. Focus on what leisure travellers want to add value to their stay.
5 Must-Have HotelMarketing Channels Last week, in “ HotelMarketing in a Down Economy, ” GCommerce’s Founder, Scott van Hartesvelt , shared some important hotel booking pattern signals, what history has taught us about navigating a challenging economy, and how properties can come out stronger on the other side.
Successful hotel management is about being able to adapt and meet challenges within a range of roles and responsibilities. Placing yourself on a scale of personal growth is especially important for a hotel manager. There are always new strategies, traveller preferences, or industry technologies emerging to keep track of.
For travelers, planning a vacation can be a lot of work. To save time and money, more travelers are turning to metasearch platforms like Google Hotel Ads, Tripadvisor, and Trivago to search for hotels, conduct price comparisons, and find deals. Watch now What is hotel metasearch?
The same applies to different forms of digital marketing and we’re seeing how the travel industry is applying AI across many disciplines. Additionally, search engine optimization (SEO) continues to be a key marketing tactic for travel businesses.
The hospitality industry is experiencing a constant surge in online hotel bookings in today’s fast-paced and interconnected world. A hotel channel manager is a software tool used in the hospitality industry to manage and synchronize online distribution channels. To read a short guide on hotelmarket segmentation, click here.
In fact, travellers from across the globe are beginning to abandon their bookings on the payment page if it fails to function in the way they expect. For instance, it’s a bad sign if travellers are exiting from a page that’s involved in your hotel’s booking process.
Schedule Your Free Consultation Segmentation of the Luxury Market: Identifying Key Demographics Once you have conducted market research, it is important to identify the key demographics within the luxury consumer market. Learn more about how we helped JW Marriott Houston Downtown stand out in the luxury hotelmarket.
Successful hotel management is about being able to adapt and meet challenges within a range of roles and responsibilities. Placing yourself on a scale of personal growth is especially important for a hotel manager. There are always new strategies, traveller preferences, or industry technologies emerging to keep track of.
For example: A hotel’s booking pace report for the upcoming month falls short of the occupancy target. The revenue manager can launch targetedmarketing campaigns or adjust pricing strategies for specific room types or dates to fill the gap.
The travel industry is constantly evolving, and keeping up with the latest trends can be overwhelming. Enter Web3 marketing – an exciting approach for hotels. So, what is Web3 marketing for hotels? This creates a more trustworthy relationship between hotels and guests.
Ultimately, prioritising achieving a fair share of direct sales empowers hotels to establish stronger control over guest data to increase profitability, and maintain autonomy over their brand image and customer experience. This is one of the first steps when creating a revenue management strategy, performing thorough market research.
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