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In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. Read More on Hotel KPIs and How to Calculate them.
In the competitive world of hotelsales, finding ways to increase revenue is crucial which is where hotelupselling comes in! While attracting new clients is important, did you know that according to Forbes, the probability of selling to an existing customer is 60&70%, compared to just 5&20% for new prospects?
In today’s highly competitive hospitality industry, hotelsales play a crucial role in ensuring long-term business success. From guaranteeing direct bookings to building guest loyalty, the goal of hotelsales is to accelerate revenue using smart strategies. What is hotelsales? Let’s dive in!
Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations.
What is hotelsales? Hotelsales is about managing the process of attracting, engaging, and converting guests into paying customers. Improved hotelsales strategies that secure more bookings. Challenges small hoteliers face when trying to improve hotelsales Of course, it’s easier said than done.
They keep experiencing low sales conversions and missed opportunities, and they are tearing their hair out wondering why their sales person or team is not performing. But if they take a step back and look at their sales function objectively, they often find that it’s their processes (not their team) that are letting them down.
Article - Complimentary Registration Now Open For Doug Kennedy's Next Training Webcast: Contemporary Approaches for Upselling at Check-In - Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software
As events return and travel volumes normalize post-pandemic, now is the time for hoteliers to make the most of planning their sales strategies to capture as much business as possible. Further, data will help you identify booking patterns to see when your property will be busy or slow so you can plan marketing and sales activities accordingly.
In this article, we'll explore a range of proven strategies that hotels can adopt to enhance their room sales in hotels. From using digital concierge services to making the most of upselling and cross-selling hotels, each strategy contributes to boosting hotel room sales.
Register your team and participate live, or view the recording, of Doug Kennedys next 40&minute training webcast scheduled for Friday, February 21, from Noon 12:45pm EST.
Most countries have a national VAT, but some either don’t or instead apply a slightly different tax to hotel purchases, such as goods and services tax (GST), sales and use tax (SUT), or simply ‘sales tax’. Do you pay VAT on hotel rooms as a hotel owner? US VAT: In the US there is no federal sales tax.
HotelSales Tactics: Boosting Revenue and Bookings Slick Talk | The Hospitality Podcast Host: Wil Slickers Explores all aspects of hospitality, including sales strategies and revenue optimization. Notable Episode: "Context & Friction: Developing Relevant Lifestyle Brands with Jeremy Selman" 8.
Hotel management can be quite complex, picture the everyday hustle, ensuring each room looks spotless, managing bookings, creating new revenue opportunities…. Customer service, sales, marketing, and reservation teams hold significant roles in a hotel’s success. This can give your sales team the edge you’re looking for.
How do you provide excellent customer service in the hospitality industry to increase your reservation & sales team’s performance? The point is that even though there are different hotel sizes, different ways to operate them, and different categories, the truth is today’s travelers have high expectations.
Things to Change and Improve in a Hotel in 2023. Sales strategies. Hotel management system. The last couple of years has been a roller coaster ride for the hotel industry worldwide. And by including WhatsApp in your hotel’s tech stack, you can level up your communication strategy. Sales strategies.
Managers can analyze revenue data to find ways to increase guest spend through menu engineering, upselling, and promotions. Examples include average check, average table occupancy, labor costs of sales, food and beverage costs of sales, and revenue per available seat hour. Food & beverage KPIs.
Leveraging Technology to Drive More Bookings for Your Hotel By Justin DeRise The foundation of any hotelsales and revenue strategy lies in its distribution channels. A distribution channel is simply any forum or platform that a hotel uses to advertise and sell its rooms.
Events are one of those special things that people usually look for when they explore hotels and gateways. They not just boost your occupancy during the festival but also enable you to earn extra by upselling. Now, what most hotels overlook is the period after Diwali. Diwali special events are a great way to attract travelers.
Monitor results Tracking your results is another crucial part of your campaign as it shows how subscribers interact with your email, the open rate, and how many bookings and upsells it yielded.
Not just for upselling, but to let them know that you sincerely care about them. Offer something: It could be a discount for future visits, a promotion, or something else, to keep your hotel in the back of their mind.
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