This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In the competitive world of hotelsales, finding ways to increase revenue is crucial which is where hotelupselling comes in! While attracting new clients is important, did you know that according to Forbes, the probability of selling to an existing customer is 60&70%, compared to just 5&20% for new prospects?
Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in. Read More on Hotel KPIs and How to Calculate them. By leveraging its cloud-based Property Management System (PMS) , hotels can streamline operations, enhance guest experiences, and boost bookings.
Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations.
Article - Complimentary Registration Now Open For Doug Kennedy's Next Training Webcast: Contemporary Approaches for Upselling at Check-In - Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software
In today’s highly competitive hospitality industry, hotelsales play a crucial role in ensuring long-term business success. From guaranteeing direct bookings to building guest loyalty, the goal of hotelsales is to accelerate revenue using smart strategies. What is hotelsales? Let’s dive in!
What is hotelsales? Hotelsales is about managing the process of attracting, engaging, and converting guests into paying customers. Improved hotelsales strategies that secure more bookings. Challenges small hoteliers face when trying to improve hotelsales Of course, it’s easier said than done.
Create a Lead Call Cheatsheet It seems basic, but having a detailed sheet of questions to ask a prospective client enables your sales team to gather all of the important information that will let them tailor the proposal to their client’s needs, and identify areas to upsell additional products and services.
As a hotelier this is a valuable upsell opportunity if you can be creative in how you advertise your property to appeal to both the business and leisure side of the guest experience. Highlighted as a Skift ‘Megatrend’ this year, the blended travel market hit $497.5
Register your team and participate live, or view the recording, of Doug Kennedys next 40&minute training webcast scheduled for Friday, February 21, from Noon 12:45pm EST.
In this article, we'll explore a range of proven strategies that hotels can adopt to enhance their room sales in hotels. From using digital concierge services to making the most of upselling and cross-selling hotels, each strategy contributes to boosting hotel room sales.
HotelSales Tactics: Boosting Revenue and Bookings Slick Talk | The Hospitality Podcast Host: Wil Slickers Explores all aspects of hospitality, including sales strategies and revenue optimization. Notable Episode: "Context & Friction: Developing Relevant Lifestyle Brands with Jeremy Selman" 8.
Maximize sales with a results-driven team In the bustling hospitality sphere, mastering sales techniques can set a hotel apart. It begins with laying out realistic targets, then on-point upselling and cross-selling, culminating in the art of tailoring unique sales alternatives.
US VAT: In the US there is no federal sales tax. US sales tax is instead set by state and local authorities, and most charge both a sales tax (2.9%–7.25%) 7.25%) and some form of bed tax, occupancy tax, lodging tax or hotelsales tax (0%–20%). In terms of tools, it’s wise to take a two-pronged approach.
You can listen to the entire podcast episode with Jutta here: [HotelSales] Jutta pointed out that agents so often spend so much time with a customer you give them all the information. Hotel agents tell them everything they want to know but they don’t ask for the business at the end.
Gone are those days when you’d have an in-person conversation with your guests to update them about their booking, the services they can avail of, and upsell to them. And by including WhatsApp in your hotel’s tech stack, you can level up your communication strategy.
If costs climb without commensurate increases in hotel revenue, it can weigh heavily on the hotel’s balance sheet. Managers can analyze revenue data to find ways to increase guest spend through menu engineering, upselling, and promotions. Food & beverage KPIs. Prescriptive analysis Draws on data to make informed decisions.
Leveraging Technology to Drive More Bookings for Your Hotel By Justin DeRise The foundation of any hotelsales and revenue strategy lies in its distribution channels. A distribution channel is simply any forum or platform that a hotel uses to advertise and sell its rooms.
Events are one of those special things that people usually look for when they explore hotels and gateways. They not just boost your occupancy during the festival but also enable you to earn extra by upselling. Now, what most hotels overlook is the period after Diwali. Diwali special events are a great way to attract travelers.
Monitor results Tracking your results is another crucial part of your campaign as it shows how subscribers interact with your email, the open rate, and how many bookings and upsells it yielded.
Not just for upselling, but to let them know that you sincerely care about them. Offer something: It could be a discount for future visits, a promotion, or something else, to keep your hotel in the back of their mind.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content