Demand Calendar

JUNE 28, 2023

Hotel revenue managers talk about "need periods, " meaning the hotel needs to fill the hotel with more guests. The forecasted demand for overnight accommodation at the destination is the most important KPI for hotels to understand. The answer will always be the same: There are no reasons to travel to the destination.

KPI 98

KPI Forecasting Revenue Revenue Management 98

Hotel Speak

JUNE 4, 2024

Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. For a more full picture including operational costs like cleaning into the mix, the KPI GOPPAR is used.

Revenue Management 61

Revenue Management Occupancy Revenue Average Daily Rate 61

A Sales Guy

AUGUST 3, 2012

management asks some questions, challenges a few points and presentation done. Too much is left open, there is little commitment to specific goals and initiatives and it’s hard to understand what the sales rep or manager is going to do the next quarter. The presenter must commit to their KPI’s.

Sales 115

Sales Business KPI Hiring 115

Hotel News Resource

JANUARY 20, 2025

Leandro Carvalho Lima, Technical Manager for the Tourism Observatory at the State Secretariat of Economic Development of Mato Grosso, talks to us about developing a tailored KPI index, winning awards, and the importance of partnerships both with other destinations and TrustYou.

Tourism 59

Tourism KPI Management Hotel Sales 59

Xotels

MAY 30, 2024

Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. For a more full picture including operational costs like cleaning into the mix, the KPI GOPPAR is used.

Revenue Management 49

Revenue Management Occupancy Revenue Average Daily Rate 49

A Sales Guy

JULY 13, 2012

There is an endless number of sales kpi’s or analytics that can be followed. Here is the entire Pipeline Movement Series, I hope enjoyed it: Pipeline Movement: [Sales Management Tips]. Pipeline Movement – [Shitty Sales Management]. Stage age (days in stage). Pipeline Movement – [Bad Data].

Pipeline 111

Pipeline Sales Process KPI Closing 111

Experience Hotel

APRIL 29, 2019

A condition de connaître les bons KPI. Définition et formule Définition de KPI : “Un acronyme pour Key Performance Indicator (indicateur clé de performance). Les KPI reflètent les facteurs pris en compte pour mesurer l’efficacité globale d’un dispositif commercial ou marketing, ou celle d’une campagne ou action particulière.”

KPI 52

KPI Marketing Market Services 52

A Sales Guy

JULY 18, 2012

Identify exactly what you want your KPI’s to be and how they are going to be measured. Quota is the goals established for the company broken down and delivered to each sales manager and sales person. Unfortunately, it’s not uncommon. With most companies, revenue is the default metric.

Sales 110

Sales Business KPI Revenue 110

Hotelier Magazine

DECEMBER 17, 2024

In this months technology segment, we continue examining data management by exploring some of the creative new ways that hotels and OTAs are putting their customer data to use. Furthermore, the six hotel-brand families tracked in CBRE Hotels 2023 KPI database owned 21 brands each on average, representing almost 60 per cent of all branded U.S.

OTA 52

OTA KPI Hotels Branding 52

A Sales Guy

JUNE 16, 2021

Sales management is equally infamous for making the CRM a tool the salespeople hate. How are they able to recall the root causes of the problems the prospect is having and how can they know the specific KPI’s and prospect metrics? Here are the results. On the surface, the results aren’t surprising and seem reasonable.

Sales 163

Sales KPI Management 163

Nuvho

AUGUST 30, 2021

Managing Social Media Channels Do you remember the good old days where communication was largely in person, via email or phone? Most have heard of SMART (Specific, Measurable, Achievable, Relevant, Time-Bound) goals and this method should be used to KPI your performance. How times have changed. Of course, you wouldn’t.

Management 52

Management KPI Business Services 52

Hotelogix

JANUARY 29, 2025

Whether you manage a boutique inn or a luxury resort, these innovations will redefine hospitality. 12 Essential Tech Tools for Forward-Thinking Hotels Property Management Systems (PMS) Cloud-based solutions to streamline operations Accessibility : Control your property from any location, at any time. One click to manage everything!

Management 58

Management Hospitality Hotels Services 58

SiteMinder

DECEMBER 7, 2023

What is hotel rate management? Hotel rate management is the process of strategically pricing rooms to attract guests while also maximising revenue. Table of contents Why does hotel rate management matter? Mastering the art of rate management is crucial for thriving (not just surviving) in an ever-competitive hotel landscape.

Management 59

Management Average Daily Rate Occupancy Revenue 59

Hotelogix

OCTOBER 17, 2024

Key Performance Indicators (KPIs) play a crucial role in this process, acting as essential tools that can help hotel managers and owners gain insights into their property's performance. What is KPI in the hotel industry?   Why is Tracking Hotel Business KPIs Essential?

Average Daily Rate 52

Average Daily Rate KPI Occupancy Revenue 52

A Sales Guy

JULY 2, 2012

Create sales KPI’s reps are responsible for reporting regularly. Make it impossible for a rep to successfully navigate the weekly pipeline review meetings, the quarterly business reviews, etc. without accurate data. Require reps know the health of their own pipeline in tangible, measurable, data driven terms.

Pipeline 111

Pipeline Sales KPI Closing 111

Hotelogix

OCTOBER 14, 2023

Hotel KPI or Hotel Key Performance Indicator is the value that can be measured and which lets you set a standard to measure the success rate of your hotel business as to how is it faring in the market. KPI in hospitality industry is also used to find out if or not you are on the right track to meet the targets set.

KPI 52

KPI Average Length of Stay Average Daily Rate Occupancy 52

A Sales Guy

AUGUST 21, 2017

What their KPI’s or success measures are. How they manage the processes they have. What processes do they manage, how do they measure success, what challenges do they struggle with often, etc.? Who their customers are (internal or external) and how they buy. What the common challenges are. How do they carry out their work?

Business 114

Business Sales Hiring KPI 114

Xotels

APRIL 3, 2024

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Everything will be explained from the fundamentals of revenue management to more advanced practices and strategies.

Revenue Management 52

Revenue Management Revenue Management Forecasting 52

Refine

MAY 18, 2024

Account Analytics is much more than most Sales Managers are currently equipped with, usually in an Excel sheet or PMS report: Room Nights, ADR, and Revenue per account.

Revenue 119

Revenue Sales Management KPI 119

A Sales Guy

NOVEMBER 27, 2013

Companies don’t want to manage expensive hardware infrastructures, deal with complicated software rollouts, upgrades and more. Build killer KPI’s to monitor their health and make sure you don’t do anything to hurt them. This is even more true in the SaaS world. It just makes sense. A key metric in SaaS is churn.

Revenue 114

Revenue KPI Services Sales 114

Xotels

SEPTEMBER 13, 2024

As a leader in revenue management consulting , we’re always at the forefront of what is happening in the hotel industry ─ and keeping a close eye on how revenue management trends keep evolving. While questions like “What are the top trends in revenue management for 2024?”

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Xotels

SEPTEMBER 13, 2024

As a leader in revenue management consulting , we’re always at the forefront of what is happening in the hotel industry ─ and keeping a close eye on how revenue management trends keep evolving. While questions like “What are the top trends in revenue management for 2024?”

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Hotel Business

OCTOBER 18, 2024

As the company builds on the momentum it has generated this year, the company remains focused on empowering its associates and GMs, expanding its collection of tools and expertise-based services, and harnessing the power of its scale leading to success across its managed portfolio. “We It is KPI, or what we call Balance Scorecards.

KPI 59

KPI Services General Manager Scale 59

HotStats

SEPTEMBER 19, 2024

These examples serve as reminders to basically manage expectations as booms like this eventually run out of steam sooner or later. Looking at the first half of the year for a key KPI, Total GOP Margins across 2019, 2023, and 2024, South Asia and APAC show positive year-on-year growth, now well ahead of the 2019 benchmark.

KPI 92

KPI Marketing Market Occupancy 92

Refine

NOVEMBER 19, 2024

Data is the backbone of modern hospitality and relying on outdated, fragmented systems can be a recipe for disaster, especially in managing group and meeting bookings. If your hotel is not harnessing the full potential of integrated data management, you are jeopardizing the guest experience.

Hotels 98

Hotels Operations Management Hospitality 98

Hotel Business

OCTOBER 18, 2024

As the company builds on the momentum it has generated this year, the company remains focused on empowering its associates and GMs, expanding its collection of tools and expertise-based services, and harnessing the power of its scale leading to success across its managed portfolio. “We It is KPI, or what we call Balance Scorecards.

KPI 52

KPI General Manager Services Scale 52

Refine

MARCH 24, 2024

Pick-up analytics are essential for hotels to forecast demand, optimize pricing strategies, manage inventory, marketing, and improve revenue management. In this article, we will dive into the world of Pick-up Analytics. You will learn what Pick-up Analytics is and how to use it to help your hotel optimize performance.

Forecasting 98

Forecasting Revenue Management Revenue Hotels 98

SiteMinder

JUNE 2, 2022

Your KPI would be how many room nights you have sold at any point during May. Quick tips to develop your KPIs: Limit the amount of KPIs you have; keep it to big priorities. Clearly define how you will measure each KPI. Set a specific target for your KPI. There are many metrics that support revenue KPIs.

KPI 52

KPI Revenue Occupancy Hotels 52

Social Tables

SEPTEMBER 14, 2021

A 2020 Bizzabo report showed that over 80% of B2B marketing professionals ranked event engagement as an important KPI for determining an event’s success. Cvent’s online event management software includes powerful planning tools that allow planners to manage their entire event in one location.

Events 176

Events Marketing Market B2B 176

Refine

SEPTEMBER 23, 2024

In most organizations commercial analytics are the domain of sales, marketing and particularly revenue management. Data-driven decision-making is essential for the success of your business. Financial data is leveraged by Accounting and Finance teams focusing on costs, profitability and overall financial health.

Revenue Management 98

Revenue Management Revenue Sales Business 98

Hotel Business

DECEMBER 13, 2024

The use of a learning management system (LMS) can lighten the load of this very serious task. For example, a Caribbean hotel develops a course on housekeeping standards for line staff and adapts it for management. For housekeeping staff, the course is mandatory; for managers. its more of a FYI material.

Scale 92

Scale Hotels KPI Business 92

Hotel Management

MAY 10, 2023

HTL’s, David Simpson waded straight in, declaring that franchise agreements presented “great value for money” in the current environment, but had been held back in growth “due to a lack of white label management.” Human Resources was once a minor player in the hotel management sphere. 69% of the problem is energy consumption.”

Marketing 130

Marketing Market Branding Events 130

Fuel Travel

MARCH 28, 2024

Navigating the complex world of revenue management requires innovative solutions. While dedicated revenue management software is a component of this process, all of your technology must work together to increase your bottom line. This KPI is a calculus of the total revenue generated per available room over a specific period.

Revenue 91

Revenue Average Daily Rate Occupancy Digital Marketing 91

Experience Hotel

JULY 20, 2022

La gestion de la relation client (GRC), ou en anglais “Customer Relationship Management” ( CRM ), est l’ensemble des outils et techniques destinés à capter, traiter et analyser les informations relatives aux clients, et a pour but de les fidéliser en leur offrant ou en leur proposant des services personnalisés. A quoi ça sert ?

KPI 52

KPI Email Marketing Marketing Market 52

gcommerce

MAY 22, 2023

What is the most important KPI (Key Performance Indicator) by channel for hotel marketing? KPIs are very subjective, but it’s also important to be seeing the whole picture when measuring success. How do you define a performance KPI for different types of hotels and marketing channels? Do travel industry benchmarks matter?

Digital Marketing 97

Digital Marketing Market Marketing Hotels 97

SiteMinder

OCTOBER 9, 2023

By closely monitoring these metrics, hotel managers can gain valuable insights into their hotel’s strengths and areas for improvement. Improving hotel KPIs Hotel KPIs help you evaluate whether your strategy is working and also give your whole team something to focus on and drive towards on a day-to-day basis.

Average Daily Rate 59

Average Daily Rate Average Length of Stay Occupancy Revenue 59

SiteMinder

OCTOBER 5, 2023

RevPAM is a key performance indicator hotels use within their revenue management. This means hoteliers can get even more granular with their revenue management strategies. The hotel industry never rests for long, particularly when it comes to revenue management. RevPAM means revenue per available metre.

Revenue Management 59

Revenue Management Revenue Hotels Events 59