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Hotels and OTAs are putting their customer data to good use

Hotelier Magazine

By Eric Alister It goes without saying that Artificial Intelligence (AI) has unveiled to hotel and online-travel agency (OTA) brands the hidden powers of customer data collection for increasing operational efficiency and revenue. The post Hotels and OTAs are putting their customer data to good use appeared first on Hotelier Magazine.

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Optimiser la gestion hôtelière grâce à des objectifs pertinents et à un suivi actif des KPI

Experience Hotel

Comment adapter vos objectifs à votre situation, les principaux KPI à suivre, les outils indispensables pour un reporting efficace ? Le cas pratique de Simon, expert en reporting et KPI hôtelier Simon, ancien directeur adjoint d’un hôtel à Angoulême, partage son expérience. Quels sont les KPI principaux en gestion hôtelière ?

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5 KPIs à suivre pour fidéliser vos clients d’hôtel

Experience Hotel

A condition de connaître les bons KPI. Définition et formule Définition de KPI : “Un acronyme pour Key Performance Indicator (indicateur clé de performance). Les KPI reflètent les facteurs pris en compte pour mesurer l’efficacité globale d’un dispositif commercial ou marketing, ou celle d’une campagne ou action particulière.”

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FAQs for the Hotel Digital Marketer

gcommerce

General Hotel Marketing FAQs Why is booking direct better than letting the OTAs (Online Travel Agencies) do all the work? Competing against the OTAs can be a daunting task with their multi-million-dollar budgets, loyalty programs, and great online booking experience, but for all hotels, it is worth the fight.

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Occupancy vs ADR, the never Ending Discussion in Revenue Management

Hotel Speak

You will find it below expressed in a simple formula: Occupancy x Rooms Available x Average Daily Rate (ADR) = Room Revenue Room Revenue can also be expressed in a KPI (key performance indicator) called Revenue per Available Room, or RevPAR. As they both contribute to the total equation of revenue being generated in the hotel.

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Important Hotel KPIs to track in the Hotel Industry

Hotelogix

By monitoring the right KPIs for hotel staff and operations, you can identify strengths, uncover areas for improvement, and ultimately boost your hotel's success. What is KPI in the hotel industry? Occupancy Rate : This fundamental KPI measures the percentage of available rooms that are occupied.

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Occupancy vs ADR, the Never Ending Discussion in Revenue Management

Xotels

You will find it below expressed in a simple formula: Occupancy x Rooms Available x Average Daily Rate (ADR) = Room Revenue Room Revenue can also be expressed in a KPI (key performance indicator) called Revenue per Available Room, or RevPAR. As they both contribute to the total equation of revenue being generated in the hotel.