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One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. I was working on the investor side and getting quite frustrated with the relationship between an investor and an operator.
Manual rate updates time consuming and error-ridden Before STAAH , Grand Sunshine Resort had significant day-to-day challenges in managing room rates, availability and guest reviews. It was clear to the Grand Sunshine Resort team that they needed to find a better way of distributing and managing the propertys inventory.
“It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above, we’ve put in boutique hotel rooms, a rooftop bar, gardens – whatever made sense for the space,” explained Public Group General Manager of Hotels, Joanne Sproule.
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