Amadeus Hospitality

MAY 16, 2024

Several key themes emerged from the research, including a primary focus of investment on ‘improving operational efficiencies during times of high occupancy’ (43%). Nearly half of all those surveyed (49%) said they hope AI will be able to help them to identify and offer upsell opportunities to travelers at all stages of the booking process.

Upsell 130

Upsell Hospitality Revenue Travel 130

Hotel Business

SEPTEMBER 21, 2023

Based on data from Mews partners worldwide, the Mews Data Snap unpacks hospitality’s performance across five key areas: occupancy, ADR and RevPAR; online check-ins and upsells; and additional bookable spaces. Monthly additional bookable service revenue more than doubled YOY.

Upsell 59

Upsell Occupancy Revenue Consumer 59

SiteMinder

NOVEMBER 18, 2024

A destination management company is a professional services firm specialising in local expertise and resources to design, plan, and manage events, activities, and tours. They tailor their services to create unique, curated experiences. Their services allow you to enhance your guest offerings, save time, and focus on core operations.

Management 52

Management Events Services Occupancy 52

Little Hotelier

OCTOBER 30, 2024

Hotel guest activities are services offered by hotels to engage and entertain their guests, and to enhance the overall experience during their stay. Promote and upsell activities easily with Little Hotelier Little Hotelier’s direct booking engine lets you sidestep OTA commission fees while increasing the value of every reservation.

Upsell 52

Upsell Events Revenue Hotels 52

SiteMinder

OCTOBER 1, 2024

Here are a few concrete examples of how automation can transform your hotel’s operations: Automated check-in and mobile key access : Implementing self-service kiosks or mobile check-in systems allows guests to skip long wait times at the front desk. Table of contents Why is hotel automation the next big thing in hospitality?

Upsell 52

Upsell Revenue Revenue Management Hotels 52

Hotel Business

JANUARY 24, 2024

“The data is another proof point that occupancy levels have more than stabilized, making for a meaningful rise in RevPAR for our customers.” “The data is another proof point that occupancy levels have more than stabilized, making for a meaningful rise in RevPAR for our customers.”

Upsell 59

Upsell Occupancy Travel Revenue 59

Hotel Business

MAY 16, 2024

Several key themes emerged from the research, including a primary focus of investment on “improving operational efficiencies during times of high occupancy (43%).” Nearly half of all those surveyed (49%) said they hope AI will be able to help them to identify and offer upsell opportunities to travelers at all stages of the booking process.

Upsell 72

Upsell Occupancy Revenue Travel 72

Hotelogix

NOVEMBER 7, 2024

The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. A loyalty program can encourage guests to keep coming back, which boosts your occupancy rate. Cross-Sell Other Services: Offer guests extra services like spa treatments, dining experiences, or local tours.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

Hotel Speak

JANUARY 25, 2024

The data is another proof point that occupancy levels have more than stabilized, making for a meaningful rise in RevPAR for our customers,” said Matt Welle, Mews CEO. Average occupancy in 2023 was 49.1%, a 3% increase YOY and 19% higher than 2019 levels. Online check-ins and upgrades continue to increase.

Average Daily Rate 85

Average Daily Rate Revenue Travel Upsell 85

SiteMinder

OCTOBER 10, 2023

Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. Loss leader discounts: Offer one service at a discount to promote sales of other services, like a discounted room rate to promote spa services.

Occupancy 59

Occupancy Events OTA Revenue 59

Travelboom Marketing

MAY 24, 2024

When you see seasonal peaks and annual events affecting occupancy rates and reservation types, then you can adjust room pricing, add-on services, and staffing to achieve the most efficient, profitable combination. Identifying Demand Patterns Anticipating demand using historical data helps hoteliers predict costs and resource needs.

Revenue Management 52

Revenue Management Revenue Management Cost Per Click 52

SiteMinder

JUNE 6, 2024

They would sell the same price to everyone and assume that 100% occupancy was the ultimate goal. With rising prices, accommodation providers across all segments are compelled more than ever to consider all costs and opportunities associated with their services and amenities. That, for me, is the optimum goal of revenue management.”

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management 93

Revenue Management Revenue Ancillary Revenue Management 93

Xotels

JULY 26, 2024

Offer Packages and Deals: Bundle rooms with other services, like breakfast, spa treatments, or local activities. Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. This can entice guests to book at a higher rate while also increasing your overall revenue.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

Cloudbeds

OCTOBER 17, 2024

By strategically analyzing revenue booked, occupancy rates, acquisition costs, and guest segments, hotels can build an advanced distribution strategy that delivers real value. These include: Occupancy rate – which channels contribute most to occupancy? RevPAR – which booking sites result in the highest RevPAR?

OTA 76

OTA Occupancy Hotels Revenue 76

Amadeus Hospitality

JULY 10, 2024

Originally published on Hospitality Net By: Francisco Pérez-Lozao Rüter, President, Hospitality, Amadeus Guests’ needs are evolving, and in 2024 they center around a desire for more personalized experiences, an interest in sustainable practices, and an expectation for a higher level of service that caters to their individual preferences.

Upsell 52

Upsell Services Travel Consumer 52

Little Hotelier

OCTOBER 30, 2024

This tool helps automatically adjust room rates based on demand, competition, and occupancy. Upselling integrations Maximise your revenue by integrating upselling tools into your PMS. These tools can offer guests room upgrades or additional services during the booking process or before arrival.

OTA 52

OTA Motels Upsell Overbooking 52

Fuel Travel

JULY 11, 2024

This decreases your overall number of third-party bookings and your reliance on OTAs to drive occupancy. Enhanced guest experiences An online booking engine is a convenient way to book 24/7, while promoting relevant upsells and promotional offerings. Why it matters: Efficient channel management maximizes occupancy and revenue.

Upsell 52

Upsell Overbooking Hotels OTA 52

Little Hotelier

NOVEMBER 20, 2023

Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Master the guest relationship at your hotel Use Little Hotelier’s guest engagement to own the guest relationship with automated communications, upsells, reputation management, and more. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

Xotels

JULY 26, 2024

Offer Packages and Deals: Bundle rooms with other services, like breakfast, spa treatments, or local activities. Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. This can entice guests to book at a higher rate while also increasing your overall revenue.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

SiteMinder

JUNE 12, 2024

Learn more Yield management vs revenue management The goal of yield management is not merely to increase room rates or occupancy; rather, it’s to maximise your hotel’s revenue by forecasting your room supply and demand across a variety of key factors. This strategy aims to ensure maximum occupancy.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Cloudbeds

SEPTEMBER 18, 2024

This data can then be used to make changes to improve revenue management, occupancy, guest experience, and operational efficiency. Basic KPIs include average daily rate (ADR) , occupancy (OCC), revenue per available room (RevPAR), and average length of stay (ALOS). Revenue management KPIs. Food & beverage KPIs.

Operations 40

Operations Revenue Management Occupancy Revenue 40

SiteMinder

SEPTEMBER 6, 2023

Booking promotions serve multiple strategic purposes: Increasing occupancy rates: Promotions can help fill rooms during low-demand periods and help a hotel “piggyback” on subjects that are already front of mind for their audience. Here are just five examples of hotel promotions you can run to increase occupancy and revenue when needed.

Hotels 105

Hotels Events Upsell Occupancy 105

SiteMinder

SEPTEMBER 6, 2023

While they can be a wild card in the hotel management game, they offer a unique opportunity to maximise occupancy and revenue. Last-minute hotel room bookings have a range of benefits including: Maximised occupancy : Filling rooms at the eleventh hour ensures that you’re making the most of your available inventory.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Little Hotelier

NOVEMBER 5, 2024

You can set minimum and maximum rates to ensure profitability, offer discounts and promotions at the right times, and adjust rates based on occupancy and demand. Automated pricing keeps your rates competitive and helps maximise occupancy and revenue. Cleaning Coordinating cleaning services between guest stays is crucial.

Occupancy 52

Occupancy Revenue Management Revenue Management 52

SiteMinder

SEPTEMBER 10, 2024

These may include supplies, utilities, or laundry services. Lower your operating costs effortlessly with smart hotel technology Use SiteMinder’s platform to easily boost occupancy, maximise revenue, and create efficiencies for your business. What are variable costs per occupied room? What is cost per occupied room in housekeeping?

Revenue 52

Revenue Revenue Management Occupancy Hotels 52

SiteMinder

JULY 25, 2022

Upsell and cross-sell – Giving guests the option to upgrade and buy extra items or services at the point of booking will help drive up the spend from each individual guest, in turn boosting your ADR. With higher occupancy, you have more chances to win revenue from guests during their stay. How to set KPIs for ADR?

Average Daily Rate 52

Average Daily Rate Upsell Occupancy Revenue 52

STAAH

JANUARY 16, 2024

There is no set formula to increase a hotel’s revenue, it can be achieved by creating a good promotion plan, tapping into sources of ancillary revenue , upselling and other marketing strategies. Ancillary services such as restaurants, spa treatments, meetings and event spaces can generate more profit for your hotel.

Revenue 89

Revenue Ancillary Revenue Revenue Management Hotels 89

AskSuite

JULY 20, 2023

The success of a hotel hinges on more than just its architecture and impeccable service, it’s about managing all moving pieces efficiently. Customer service, sales, marketing, and reservation teams hold significant roles in a hotel’s success. Maybe it’s your location, amenities, or outstanding customer service.

Management 52

Management Business Upsell Marketing Strategy 52

Hotel Business

JUNE 4, 2024

By Speleos Dravillas Despite a strong rebound in travel and room-night demand, gross operating profit (GOP) margins for select- and full-service hotels still haven’t returned to pre-pandemic levels. Hoteliers should look to install energy management systems that optimize utilization to reduce unnecessary heating, cooling and lighting.

Revenue 69

Revenue Services Operations Occupancy 69

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. They offer better service and respond quickly to what customers need. Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues.

Operations 52

Operations Management Hotels Services 52

Hotelier Magazine

MAY 4, 2023

Meanwhile, midweek occupancies aren’t looking as good as companies are loathed to give up the huge cost savings from the video-conferencing boom by returning to the days of overly generous corporate travel budgets. Or maybe your automated pre-arrival email-based upselling isn’t working, but SMS offers sent out three days prior are converting.

Revenue 59

Revenue Upsell Occupancy Business 59

SiteMinder

SEPTEMBER 6, 2023

Those who book directly are often: More invested in your property; More likely to engage with your services; and ultimately, More inclined to leave a glowing review. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Hotels 98

Hotels Revenue Occupancy Services 98

eZee Absolute

SEPTEMBER 5, 2024

Additionally, your booking engine acts as a direct communication channel, enabling personalized upselling, cross-selling, and the opportunity to highlight unique selling propositions (USPs) such as loyalty programs or exclusive discounts. Highlight what makes your hotel special, from luxurious suites to scenic views and exceptional services.

Upsell 52

Upsell Revenue Services Occupancy 52

Little Hotelier

OCTOBER 17, 2023

Hotel revenue is the income your business earns from selling rooms or other products and services to guests. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services. What is hotel revenue?

Revenue 100

Revenue Hotels OTA Ancillary Revenue 100

Amadeus Hospitality

MARCH 27, 2023

Originally published in PhocusWire Global hotel demand is off to a strong start in 2023, with Q1 outperforming hotel occupancy figures for the same months in 2022, according to Amadeus’ Demand360 ® data as of March 12, 2023. As the industry continues to bounce back, we can only wonder – what will travel look like in 10 years?

Travel 75

Travel Hotels Occupancy Display Ads 75

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. How robust is the knowledge base for self-service learning and troubleshooting? Travelers crave experiences.

OTA 98

OTA Upsell Average Length of Stay Revenue 98