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Although the targetmarket has since changed, what remains constant is the hotel’s standards and work ethic. Prapinporn Phanchakorn (Assistant Director Of Sales ) said: “We prioritise every guest’s preferred stay period, season, or time of day by expanding our contact channels to cater to all types of visitors. .”
Understanding OTAs OTAs refer to Online Travel Agencies, which are online hotel booking websites for travelers and onlinesales channels for hotels. Understanding your target audience: Different hotels cater to different markets, and different OTAs cater to different regions and audiences.
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