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Hotel overbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?
The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists. Recognising the need for technology, the team turned to SiteMinder’s channel manager as the solution to expand sales channels effortlessly.
An elegant inner city featuring cafés and shops, a beautiful park, the Hessian State Theatre and countless thermal spas, make Wiesbaden a unique travel destination. They told us about how SiteMinder has improved their day-to-day business and even helped them to increase their onlinesales.
The advent of OnlineTravel Agencies (OTAs) has revolutionized the hospitality sector. It allows travellers to compare rates and services of multiple properties. Understanding OTAs OTAs refer to OnlineTravel Agencies, which are online hotel booking websites for travelers and onlinesales channels for hotels.
Whether travellers choose the Homewood Hotel & Spa , The Bird or the Bishopstrow Hotel & Spa , they’re in for a time of discovery, pampering and pure enjoyment. Thanks to the two-way connection between their PMS, SiteMinder and onlinesales channels, managing reservations has become a breeze. That’s a huge time saver.”
Given that VALA Hua Hin – Nu Chapter Hotels has partnered with several travel agencies, staff members had to spend a lot of time inputting data and managing the onlinesales channels manually. This allows us to develop sales strategies that generate the highest revenue, all within a single platform.”
Our constant struggle has been efficiently managing availability, inventory, task management, and onlinetravel agencies (OTAs),” said Pawarisa. The stability of the real-time connection has also been a game-changer, ensuring that our inventory and rates are always up-to-date across all onlinesales channels.”
OnlineTravel Agents for hotels or OTAs serve as important distribution channels for hotels. OTAs are online platforms or websites that sell hotel rooms to customers. An excellent marketing strategy incorporates OTAs to boost sales and revenue. This allows travelers to opt for the model that suits them the best.
After all, travelers can’t book a property they don’t find! And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management.
Instead of having to wait for you to be at your desk, they can quickly check your availability, book, and confirm their stays online. Hotels of all sizes have had to adapt to the increasing demand for online bookings. Consider that a third of all spending on travel – to the tune of $145 billion – goes through online booking.
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