Cloudbeds

DECEMBER 20, 2023

Cloudbeds’ 2023 data finds that OTAs are back and stronger than ever. The annual report dives into the evolving landscape of Online Travel Agencies (OTAs), offering lodging businesses strategic insights to enhance their distribution strategies and maximize revenue in a dynamic travel market.

OTA 52

OTA Travel Revenue Business 52

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues.   Maintaining Important Reports Maintaining important reports is one of the most essential tasks in hotel front office operations.

Operations 52

Operations Overbooking Hotels Services 52

SiteMinder

APRIL 1, 2024

With a focus on modern aesthetics and seamless service, Wonderstone Glacier caters primarily to outdoor enthusiasts and adventure seekers visiting the renowned national park. The hotel aimed to connect with a wider array of OTA platforms, including smaller players, to maximise its visibility and bookings.

Operations 52

Operations OTA Revenue General Manager 52

Hotelogix

MAY 16, 2024

It's about exceeding them while efficiently managing your operations. Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. Top 5 Tips on How to Improve Efficiency in Hotels  1.

Operations 52

Operations OTA Hotels Revenue 52

Little Hotelier

OCTOBER 13, 2024

What is hotel customer service? Hotel customer service is support provided to guests by hotel staff, in order to meet their needs, enhance their experience and ensure satisfaction during their stay. There’s an opportunity to offer great customer service whenever a member of staff interacts with a guest.

Services 52

Services Hotels Travel Consumer 52

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner.

Operations 98

Operations Revenue Hotels OTA 98

AskSuite

MARCH 11, 2024

How can you provide the best customer service in hotels during pre-stay ? As you can see, your hotel customer service is crucial to converting these online visitors into guests. Many articles talk about the customer service during stay, but what about the assistance provided before booking ?

Services 98

Services Hotels Sales Travel 98

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 59

Operations Management OTA Hotels 59

Hotel Speak

DECEMBER 12, 2023

Singapore, 12/December/2023: Hotelogix , a globally leading cloud-based hospitality technology provider, said that Sioux Motel in South Dakota, United States, has adopted its Cloud Hotel Property Management System (Hotel PMS) to automate and streamline daily operations, boost guest experience and drive business growth.

Motels 90

Motels Operations Hotels OTA 90

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 52

Operations Management OTA Hotels 52

STAAH

NOVEMBER 18, 2024

STAAH’s innovative channel management solutions harness the power of Oracle Cloud Infrastructure to help optimize hotel revenue management and streamline operations. By running on OCI, STAAH delivers enhanced performance, scalability, and security, empowering hotels to improve operational efficiency and increase revenue.

Services 93

Services Revenue Management Operations 93

MediaBoom

MARCH 14, 2024

The advent of digital advertising has revolutionized the way lodgings are showcased, making it easier to compare features and services. Explore how these 15 services can elevate your property’s online presence, drawing in more visitors and boosting revenue: 1.

Digital Marketing 68

Digital Marketing Services Marketing Market 68

Hotel Speak

AUGUST 18, 2023

Singapore, 17/08/2023: Hotelogix, a globally leading cloud-based hospitality technology provider , said that Lakeside Motel in Wisconsin Dells, United States, has adopted its Cloud Hotel Property Management System (Hotel PMS) to automate and streamline daily operations while reducing software ownership costs.

Motels 52

Motels Operations OTA ROI 52

Hotelogix

SEPTEMBER 19, 2024

Understanding the difference between online booking and travel agency services is crucial for hotel owners and managers looking to optimize their revenue streams. These platforms provide a self-service model that allows guests to compare prices, read reviews, and book rooms at their convenience.

Travel 52

Travel OTA Target Marketing Occupancy 52

Hotel Speak

NOVEMBER 2, 2023

Singapore, 02/November/2023: Hotelogix , a globally leading cloud-based hospitality technology provider, said that Mango Hill Hotels in India has adopted its multi-property management system to manage group operations, including reservations and online distribution centrally.

Operations 88

Operations Hotels Management OTA 88

AskSuite

SEPTEMBER 27, 2024

Nowadays, it’s undeniable that hotels all around the world must count on hospitality technologies to manage their daily operations effectively. According to a recent Hotel Tech Report survey, 39% of hoteliers believe that technology’s primary role is to increase operational efficiency. Let’s explore them!

Operations 52

Operations Hospitality Travel Revenue 52

SiteMinder

OCTOBER 22, 2024

CLA manages over 200 residences, ranging from studios to spacious three-bedroom apartments, under the leadership of Nu Nizam , Head of Operations. One of the standout features for CLA has been SiteMinder’s Demand Plus , which increases the visibility of its residences across multiple online travel agencies (OTAs) and booking platforms.

Accommodation 52

Accommodation Operations Revenue Management Revenue 52

Hotel Speak

JULY 12, 2023

Singapore, 12/07/23: Hotelogix, a globally leading cloud-based hospitality technology provider , said that Maduzi Hotels in Thailand has adopted its multi-property management system to gain centralised control over group operations. As a group, Maduzi Hotels operates popular high-end and premium properties across Thailand.

Operations 52

Operations General Manager Hotels OTA 52

Little Hotelier

FEBRUARY 28, 2024

Apart from the modern amenities, lush garden and refreshing pool, guests especially appreciate and often return for Gloria’s warm and friendly service as Ouklip Place B&B is a 100% owner-managed establishment. Simple, structured operations In the past, Gloria managed reservations manually, but this left her feeling drained. “I

Operations 52

Operations Business Overbooking OTA 52

Hotel Business

NOVEMBER 12, 2024

Virdee, a self-service technology and check-in automation company, has formed a strategic partnership with the cloud-based hotel property management system HotelKey to offer an integrated solution that “enhances guest and staff experiences at hotels.” The post HotelKey, Virdee form partnership appeared first on hotelbusiness.com.

Services 59

Services OTA Operations Branding 59

Cloudbeds

SEPTEMBER 18, 2024

Data analytics is the cornerstone of successful hotel operations. For hotels, that involves collecting and analyzing data across various sources, including your hotel website, social media channels, online travel agencies (OTAs), surveys, and more. That’s where hotel software comes into play. What are the 4 types of data analytics?

Operations 40

Operations Revenue Management Occupancy Revenue 40

Cloudbeds

FEBRUARY 15, 2023

Striking a balance: controlling hotel operating costs while upholding guest satisfaction Keeping hotel operating expenses under control is essential to running a successful property. What are hotel operating costs? Hotel operating costs are the expenses associated with maintaining and running a property.

Operations 52

Operations Occupancy Revenue Hotels 52

eZee Absolute

NOVEMBER 16, 2022

The hospitality industry is now stepping up and installing hotel self-service kiosks in order to provide hassle-free check-ins and other services to its guests. What Is a Hotel Self-Service Kiosk? 10 Benefits of Hotel Self-Service Kiosks. What Is a Hotel Self-Service Kiosk? What Is a Hotel Self-Service Kiosk?

Services 52

Services Upsell Hotels Operations 52

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

OTA 52

OTA Overbooking Revenue Management Revenue 52

Hotelogix

NOVEMBER 7, 2024

Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line. front-page listing).

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

STAAH

APRIL 7, 2024

We asked them how it is making a difference to their operation. Every hotel features private butler service, anytime breakfast, and freshly prepared food that can be customised to a guest’s needs. Its personalised service makes the chain popular with leisure travellers. STAAH made it easy to connect to these OTAs.

Revenue 84

Revenue OTA Hotels Services 84

STAAH

MARCH 12, 2024

Ensuring your hotel staff is proficient in Mandarin or providing multilingual services can significantly enhance the guest experience. Mobile-Friendly Booking: Chinese travelers regularly use mobile apps for various services, including travel bookings. One of the OTAs, CTrip, has over 160 million app downloads.

Travel 83

Travel OTA Hotels Services 83

SiteMinder

OCTOBER 16, 2024

It’s part of a wider movement to tighten regulation in the digital sector, with the EU also introducing the Digital Services Act (DSA) and proposing an AI Act. Without regulation, the gatekeepers may have unrestricted power to control digital markets and freeze out other operators.

Digital Marketing 52

Digital Marketing Marketing Market OTA 52

Little Hotelier

OCTOBER 30, 2024

For example, if your PMS is integrated with a channel manager , the interface will ensure that when a room is booked through an OTA, your PMS updates automatically. Key features to choose the right PMS integration solution Choosing the right hotel PMS integration solution is crucial for ensuring seamless operations.

OTA 52

OTA Motels Upsell Overbooking 52

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Operations manager. Front of office functions. Night duty manager.

Operations 59

Operations Management Hotels Revenue Management 59

Hotel Speak

MARCH 13, 2024

Ensuring your hotel staff is proficient in Mandarin or providing multilingual services can significantly enhance the guest experience. Mobile-Friendly Booking: Chinese travelers regularly use mobile apps for various services, including travel bookings. One of the OTAs, CTrip, has over 160 million app downloads.

Travel 74

Travel OTA Hotels Services 74

SiteMinder

MAY 17, 2023

Table of contents An unforgettable guest experience This is not just a beautiful place but the services from the hotel will impress you even more. Therefore, we strive to provide the best service from the moment our guests make their booking to the very end, when they check out.” It has also significantly reduced our labor costs.

Revenue 52

Revenue Overbooking Operations Online Sales 52

Hotel Business

SEPTEMBER 5, 2024

We’ve seen our solutions drive a 35% increase in revenue while significantly lowering OTA commissions, and we’re excited to bring this value to more lodging properties around the world.” Conversion-optimized website templates: Beautifully designed, brand-aligned websites that drive direct bookings.

Revenue Management 59

Revenue Management Digital Marketing OTA Revenue 59

SiteMinder

DECEMBER 19, 2023

CHAP Hospitality Management Company Limited provides professional hotel management services, with more than 20 years of experience helping small to medium hotel operators manage both sales and service. We work to make them see the benefits because SiteMinder has been providing hotel solution services in Thailand for a long time.

Hospitality Management 105

Hospitality Management Management Hospitality General Manager 105

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information. to make key business decisions.

Management 52

Management Revenue Management Hotels Operations 52

Boutique Hotel News

FEBRUARY 17, 2023

Its content verification services allows hotel owners, management companies, chain and independent hotels monitor and amend descriptive content, amenities and photos of advertised properties across multiple channels. PorpertyVIEW is a hospitality content monitor and audit technology solution.

Global Distribution System 52

Global Distribution System OTA Operations Services 52

Hotelogix

AUGUST 31, 2024

A Global Distribution System (GDS) is a computerized network used by travel agents, online travel agencies, and corporate travel managers to book travel services like hotel rooms, airline tickets, car rentals, and more. These systems connect hotels and other service providers to a vast audience, helping them reach travellers worldwide.

Global Distribution System 40

Global Distribution System OTA Occupancy Hotels 40