SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Since implementing SiteMinder our operations have undergone a remarkable transformation.

Operations 98

Operations Revenue Hotels OTA 98

eZee Absolute

JANUARY 27, 2025

If youre still relying on your regular operations, you could miss out on prime opportunities to attract and delight guests during this high-stakes period. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.

Upsell 52

Upsell Hotels OTA Revenue Management 52

Xotels

MARCH 3, 2025

From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. Guest actions Who makes direct bookings versus through OTAs, and how can you influence them? What Are Revenue Management Tools? Competitor pricing Are your rates competitive?

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Hotel Speak

JULY 24, 2024

Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. While the OTA owns the customer in the first instance, hotels can put in place systems to win over the customer and earn more revenue from each guest’s stay.

OTA 101

OTA Hotels Revenue Marketing 101

Hotelogix

MARCH 27, 2025

In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale.

Online Marketing 40

Online Marketing 40

Cloudbeds

MARCH 15, 2023

Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.

OTA 98

OTA Revenue Sales Hotels 98

Hotelogix

MAY 16, 2024

It's about exceeding them while efficiently managing your operations. Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency.   Boost revenue: Make the best use of an upselling/cross-selling strategy.

Operations 52

Operations OTA Hotels Revenue 52

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. Are you wondering whether you need a hotel booking engine? What is a booking engine? Travelers crave experiences.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

SiteMinder

JANUARY 16, 2025

Galileo GDS is owned and operated by Travelport, one of the three major players in the GDS space (along with Amadeus and Sabre). In many respects Galileo is very similar to other GDS operators like Apollo (which formed the base from which it was originally developed), Worldspan, Sabre and Amadeus.

Global Distribution System 52

Global Distribution System Hotels Upsell Travel 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 59

Operations Management OTA Hotels 59

Little Hotelier

NOVEMBER 26, 2024

Operating since 2022, this exclusive estate blends Balinese heritage with modern comforts, creating a calming and refreshing escape. An effective, user-friendly, system Ni Luh Ristiana Dewi, Sales Manager at Uma Kalai, shared how Little Hotelier’s features have simplified the property’s operations.

Operations 52

Operations Upsell General Manager Marketing Strategy 52

STAAH

APRIL 23, 2024

Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge. From online travel agencies (OTAs) to direct booking engine , hotels must effectively manage distribution channels to maximize revenue and minimize distribution costs.

Revenue Management 109

Revenue Management Revenue Ancillary Revenue Management 109

Cloudbeds

MARCH 23, 2023

To convince travelers to book their property, lodging operators must provide a clear, compelling picture of what to expect and the confidence they’re making the right choice. And the great thing is that these sites operate 24/7, so you can receive reservations while you sleep! But success in eCommerce is about more than visibility.

OTA 98

OTA Digital Marketing Marketing Market 98

SiteMinder

JUNE 6, 2024

Some owners of accommodation properties are experienced business people, but new to the day-to-day operations of a hospitality business,” says Tamie Matthews, CEO and Founder of RevenYou, a consultancy for independent hotels. I can’t imagine our job without a channel manager given all the OTAs out there.

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

STAAH

JUNE 6, 2023

It plays a key role in the overall success of a hotel’s operations. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. Result – increased retention and bookings.

Cancellation 98

Cancellation OTA Global Distribution System Revenue 98

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 52

Operations Management OTA Hotels 52

Cloudbeds

AUGUST 12, 2024

While these point solutions are crucial in managing hotel operations , hoteliers must invest in cloud-based solutions with open APIs that allow for seamless two-way integration with the PMS. According to 2023 h2c’s Digital Hotel Operations Study , 34% of chains adopted this technology with an equal percentage planning to do so in the future.

Hotels 98

Hotels Operations Revenue Management Revenue 98

Little Hotelier

OCTOBER 30, 2024

For example, if your PMS is integrated with a channel manager , the interface will ensure that when a room is booked through an OTA, your PMS updates automatically. Key features to choose the right PMS integration solution Choosing the right hotel PMS integration solution is crucial for ensuring seamless operations.

OTA 59

OTA Motels Upsell Overbooking 59

Hotel Business

SEPTEMBER 5, 2024

We’ve seen our solutions drive a 35% increase in revenue while significantly lowering OTA commissions, and we’re excited to bring this value to more lodging properties around the world.” Custom booking engine: A cohesive and upsell-focused booking platform that integrates seamlessly with the hotel’s brand.

Revenue Management 59

Revenue Management Digital Marketing OTA Revenue 59

Cloudbeds

JANUARY 22, 2025

EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization, and Restructuring/Rent) is a profit metric that excludes costs not directly related to operational performance. EBITDAR is calculated using details from the income statement, which presents a company’s revenues and operating expenses over a specific period.

Revenue 40

Revenue Hotels Operations Average Daily Rate 40

Cloudbeds

FEBRUARY 28, 2024

We’ll also show you how to harness this powerful technology to capture more reservations, streamline booking processes, save time and costs, and increase guest satisfaction – whether you operate a hotel, hostel, motel, B&B, or vacation rental company. Most OTAs don’t share guest contact details when forwarding a booking.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Cloudbeds

OCTOBER 17, 2024

A basic strategy might involve listing your property on a few key online travel agencies (OTAs) like Airbnb and Booking.com and leaving it at that. A specific OTA may help increase occupancy , but it might not actually be profitable for your hotel. Cost of acquisition – which channels are most cost-effective?

OTA 76

OTA Occupancy Hotels Revenue 76

SiteMinder

MARCH 25, 2025

For hotel owners, the value of this role goes beyond daily operations. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process. It acts as the bridge between guests and the hotels operations, helping to optimise occupancy rates and minimise errors.

52

52

SiteMinder

JULY 13, 2024

The most successful hoteliers are savvy operators who continually look for ways to learn and improve the way they do things, gaining an edge over the competition. That said, one has to ask: why are so many hotels’ margins still being eroded away by OTAs ? Some OTAs still use cached pricing.

Revenue Management 98

Revenue Management Revenue Management OTA 98

Cloudbeds

JULY 15, 2023

These sites may vary to include online travel agencies (OTAs) such as Booking.com , Expedia, Tripadvisor, or Agoda; travel metasearch engines such as Google, Kayak, and Trivago; GDSs such as Amadeus and Sabre; bed banks such as Hotelbeds, or online marketplaces such as Airbnb, Vrbo (former HomeAway), etc. The same happens with a cancellation.

Management 76

Management OTA Cancellation Overbooking 76

Hotelogix

OCTOBER 30, 2024

They check reviews, look at online travel agencies (OTAs), and compare choices before picking a few hotels that fit their needs. Insights for Hoteliers: Hotels need to position themselves on key channels that travelers use during their research phase, including OTAs, review sites, social media, and metasearch engines.

Hotels 89

Hotels OTA Travel Services 89

Cloudbeds

APRIL 15, 2024

In this article, we explore the basics of hotel automation and actionable ways that it can streamline hotel operations in 2024. Hotel automation is the use of machines and computers to conduct tasks typically performed manually by employees to increase productivity and reduce operating costs. What is hotel automation?

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

Hotelogix

AUGUST 6, 2024

You must also negotiate better rates with suppliers and streamline operations to cut unnecessary expenses. Train your staff to identify and capitalize on upselling opportunities. Sell via multiple OTAs and focus on selling via your hotel's website and social media pages for incremental direct bookings.

Revenue 52

Revenue Management Upsell Target Marketing 52

Hotelogix

OCTOBER 17, 2024

Apart from offering great ease to the guests, they provide valuable operational and financial benefits to the hoteliers.   Here are five key advantages of using an online booking system for your property to enhance operations, improve guest experience, and increase profitability. It eliminates the need for human involvement. 

Upsell 52

Upsell Revenue Hotels Overbooking 52

Cloudbeds

SEPTEMBER 18, 2024

Data analytics is the cornerstone of successful hotel operations. For hotels, that involves collecting and analyzing data across various sources, including your hotel website, social media channels, online travel agencies (OTAs), surveys, and more. That’s where hotel software comes into play. Food & beverage KPIs.

Operations 40

Operations Revenue Management Occupancy Revenue 40

SiteMinder

SEPTEMBER 6, 2023

Operational efficiency : Knowing you have a full house can streamline other operational decisions, from staffing levels to food and beverage orders. Similarly, Phocuswright found that 30% of searches are on online travel agent (OTA) mobile websites, and nearly one in four on hotel mobile sites are for same-day or next-day check in.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Amadeus Hospitality

APRIL 23, 2024

All of these are essential for operating in today’s competitive landscape. 2. Upsell opportunities are limited Similarly to guest personalization strategies, hoteliers could be leaving money on the table if they don’t embrace creative ways to upsell guests on aspects of their stay that are most important to them.

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

Cloudbeds

SEPTEMBER 6, 2023

Integrated directly with the Cloudbeds Platform, Whistle for Cloudbeds gives properties the tools to drive incremental revenue, increase guest satisfaction, streamline internal operations, and deliver more meaningful contact and customized interactions throughout the entire guest journey from discovery to post-stay. 1 PMS, No.

Upsell 52

Upsell General Manager Revenue Operations 52

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game – upselling and cross-selling.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

Fuel Travel

JULY 11, 2024

Now that we understand what hotel booking software does, we can also unpack what makes it so important to hotel revenue and operations. This decreases your overall number of third-party bookings and your reliance on OTAs to drive occupancy. Reduced Dependency on OTAs Create a more balanced distribution strategy.

Upsell 52

Upsell Overbooking Hotels OTA 52

Cloudbeds

JUNE 8, 2023

From increasing occupancy to generating direct bookings and increasing ADR, lodging operators have a lot on their plate. As the hospitality industry becomes more complex, the role of technology to help streamline operations and automate processes becomes increasingly important. What’s each hour worth for both yourself and your staff?

Management 98

Management Hotels Revenue Digital Marketing 98

Cloudbeds

FEBRUARY 15, 2023

However, controlling costs is vital to maximizing profits, so it’s an important metric for lodging owners and operators to track. When people plan a trip online, accommodation operators have opportunities to connect with them at various touch points on the traveler’s purchase journey. What is guest acquisition cost (GAC)?

OTA 52

OTA Cost Per Click Revenue Marketing 52