Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues.   Maintaining Important Reports Maintaining important reports is one of the most essential tasks in hotel front office operations.

Operations 64

Operations Overbooking Hotels Services 64

Inn Quest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Food and Beverage: Restaurants, bars and room service are vital revenue streams. Proper maintenance is crucial for guest services and reservations.

Management 87

Management Overbooking Revenue Hotels 87

STAAH

SEPTEMBER 1, 2024

What makes Dolphin Suites the preferred choice for the modern discerning traveller is its friendly and courteous service. Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. What sets STAAH apart from many of its counterparts is its customer service.

Overbooking 97

Overbooking Revenue Management Hotels 97

Hotel Speak

JULY 4, 2024

July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types.

Revenue 89

Revenue Revenue Management Forecasting Overbooking 89

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work.

Operations 52

Operations Management Hotels Services 52

SiteMinder

MAY 21, 2023

Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists.

Resorts 98

Resorts Overbooking Yield Management OTA 98

MediaBoom

MARCH 14, 2024

The advent of digital advertising has revolutionized the way lodgings are showcased, making it easier to compare features and services. Explore how these 15 services can elevate your property’s online presence, drawing in more visitors and boosting revenue: 1.

Digital Marketing 68

Digital Marketing Services Market Marketing 68

Cloudbeds

OCTOBER 9, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 59

Events Sales Operations Sales Process 59

STAAH

NOVEMBER 19, 2024

Empathy: Understanding Guests’ Needs The ability to understand and anticipate guests’ emotions and needs is key to delivering top-notch service. This keeps operations smooth and guests happy, even when surprises arise. Here are the top traits that define exceptional hospitality professionals and why they matter.

Hospitality 97

Hospitality Overbooking Services Management 97

SiteMinder

NOVEMBER 23, 2022

Therefore, we always try to ensure that we provide a high level of service to each guest and make certain that every guest is satisfied with the experience of staying with us,“ said Viki Edy Priyatna, E-Business & Reservations Manager. Most of our guests are young couples, honeymooners, or those who are celebrating their anniversary.

Overbooking 105

Overbooking Hotels Revenue Management 105

eZee Absolute

DECEMBER 7, 2023

I kid you not, most of the hotels refrain from opting for any sort of revenue management services. This myth has gained momentum because RM services are being adopted majorly by high-end accommodation providers. They had so much potential — the staff, service, rooms; everything about it was just so perfect. That’s not all.

Revenue Management 98

Revenue Management Revenue Management Overbooking 98

Hotelogix

MAY 16, 2024

It's about exceeding them while efficiently managing your operations. Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. Top 5 Tips on How to Improve Efficiency in Hotels  1.

Operations 52

Operations OTA Hotels Revenue 52

SiteMinder

SEPTEMBER 6, 2023

Operational efficiency : Knowing you have a full house can streamline other operational decisions, from staffing levels to food and beverage orders. Many hotels are still operating on an inventory allocation model. By synchronising room availability across all distribution channels, you eliminate the risk of overbooking.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Hotelogix

OCTOBER 10, 2024

Advantages of Self-Check-In for Hotels Real-Time Management: Integration with a cloud-based PMS keeps room availability, bookings, and guest information accurate and up-to-date, minimizing overbookings and errors. Cost Savings: By automating check-ins, hotels can reduce labor costs and ensure 24/7 service without needing extra staff.

Hotels 92

Hotels Services Operations Overbooking 92

Cloudbeds

APRIL 15, 2024

In this article, we explore the basics of hotel automation and actionable ways that it can streamline hotel operations in 2024. Hotel automation is the use of machines and computers to conduct tasks typically performed manually by employees to increase productivity and reduce operating costs. What is hotel automation?

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

Little Hotelier

FEBRUARY 28, 2024

Apart from the modern amenities, lush garden and refreshing pool, guests especially appreciate and often return for Gloria’s warm and friendly service as Ouklip Place B&B is a 100% owner-managed establishment. Simple, structured operations In the past, Gloria managed reservations manually, but this left her feeling drained. “I

Operations 52

Operations Business Overbooking OTA 52

SiteMinder

JANUARY 30, 2023

The accommodation, with more than 17 years in operation, is one of the most sought-after places worldwide, and has held the title of “World’s First Seven Star Boutique Hotel”. Just like all the very best hotels around the world, The Hanging Gardens of Bali is intent on prioritising guest experience.

Average Daily Rate 98

Average Daily Rate Global Distribution System Sales Management 98

STAAH

FEBRUARY 25, 2024

The group currently manages 21 hotels, all run under the philosophy “Where Tradition, Culture and Service Merged”. That was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. STAAH fixed these issues.

Revenue 95

Revenue Resorts Overbooking Hotels 95

eZee Absolute

APRIL 3, 2024

With its elegant ambience, impeccable service and breathtaking views, the hotel offers a haven for travellers seeking solace and comfort in the Himalayas. However, behind the scenes of the beauty, the management of the hotel experienced various operational challenges that hindered efficiency and growth.

Operations 52

Operations Business Occupancy Revenue 52

SiteMinder

JULY 21, 2024

SiteMinder has been making everyday life easier at the Hirsch 1783 for six years – but since Peter Schöllhorn linked 3RPMS to SiteMinder’s channel manager , day-to-day operations have fundamentally changed. He decided to change providers and was quickly convinced by the services. I haven’t had that problem for years!”

Operations 52

Operations Overbooking Hotels Cancellation 52

SiteMinder

MAY 17, 2023

Table of contents An unforgettable guest experience This is not just a beautiful place but the services from the hotel will impress you even more. Therefore, we strive to provide the best service from the moment our guests make their booking to the very end, when they check out.”

Revenue 52

Revenue Overbooking Operations Online Sales 52

STAAH

MAY 7, 2023

It is known for its exceptional service and passionate attention to detail. Airways prides itself on its highly personalised butler service. STAAH helped streamline these challenges, revolutionising the hotel’s operations, enhancing the guest experience and making the property competitive in the ever-changing hospitality industry.

Overbooking 90

Overbooking General Manager Revenue Hotels 90

SiteMinder

OCTOBER 21, 2024

To provide guests with the ultimate comfort, Wapa di Ume offers a range of facilities, including six room types such as lanai, suites, and pool villas, as well as a gym, two swimming pools, a restaurant, and a complimentary shuttle service for guests wishing to explore Ubud. Our hotel platform helps you do exactly that.

Operations 52

Operations Overbooking Revenue B2B 52

Little Hotelier

JULY 20, 2023

The focus of SoloQui B&B: to welcome and take care of the guests “Offering quality services has always been a key point for us, that is why we focus on customer relations”, said Elisa Giusto, owner of SoloQui B&B. “We SoloQui B&B tested the customer service positively.

Management 75

Management Overbooking OTA Small Business 75

STAAH

APRIL 16, 2024

In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. Whether you operate a small boutique hotel or a large chain, the RMS should be able to scale seamlessly to meet your requirements without compromising performance or functionality.

Revenue Management 91

Revenue Management Revenue Management Forecasting 91

Hotel Operations

FEBRUARY 12, 2023

Imagine working in operations at some of the leading hotel companies in the world, and then having the chance to start all over with a blank canvas in a role leading operations for a new brand. It’s a fundamental principle that you have in every hotel operation. What would you do? Or the division between rooms and F&B.

Operations 52

Operations Real Estate Hotels Revenue 52

Catala Consulting

SEPTEMBER 19, 2024

The front office department is the heart of guest interaction, and its efficiency and service quality can make or break a hotel’s reputation. As the hotel’s most visible department, the front office has a direct impact on guest satisfaction and loyalty, making it a critical component of hotel operations.

Overbooking 52

Overbooking Operations Revenue Management Management 52

SiteMinder

OCTOBER 26, 2023

Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.

Revenue Management 81

Revenue Management Revenue Resorts Management 81

Little Hotelier

FEBRUARY 5, 2024

This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. It simplifies day-to-day operations by centralising all property management tasks in one system, saving time and reducing manual errors.

Management 59

Management Overbooking OTA Accommodation 59

Cloudbeds

FEBRUARY 28, 2024

We’ll also show you how to harness this powerful technology to capture more reservations, streamline booking processes, save time and costs, and increase guest satisfaction – whether you operate a hotel, hostel, motel, B&B, or vacation rental company. What is a hotel reservation system? Many third-party sites don’t offer this flexibility.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Hotel Business

MARCH 14, 2024

Mobile tools, such as check-in/out, digital room keys, digital concierge services, workflow automation, digital payments and even robotics are positively impacting loyalty in many ways. Embedded payments Digital payments are trending and transforming the way guests are engaging with services and settling transactions.

Overbooking 59

Overbooking Revenue Upsell Services 59

SiteMinder

MAY 21, 2023

With a design reminiscent of a luxurious 5-star hotel, Ping Nakara Hotel places equal emphasis on exceptional client service and creating a warm and friendly atmosphere. Unfortunately, instances of overbooking would sometimes occur before our staff could update the bookings from all channels.

Overbooking 87

Overbooking Hotels Services Sales 87

SiteMinder

JANUARY 21, 2024

The resort caters to a diverse range of guests, with family groups constituting more than 50% of their main customer base, alongside couples, retirees, and various government service groups. Table of contents Reservation challenges before joining SiteMinder Ms. Thank you Chao Lao Cabana and best of luck in the future!

Resorts 52

Resorts Overbooking OTA Occupancy 52

STAAH

SEPTEMBER 25, 2024

This upgrade will enhance functionality and provide even more seamless integration for hotel partners, further streamlining operations. This reduces the risk of overbookings and guarantees accurate information for potential guests. Empower your hotel partners and elevate your marketplace by exploring similar integrations!

Overbooking 52

Overbooking OTA Management Services 52

SiteMinder

SEPTEMBER 6, 2023

Those who book directly are often: More invested in your property; More likely to engage with your services; and ultimately, More inclined to leave a glowing review. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Hotels 98

Hotels Revenue Occupancy Services 98

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

OTA 52

OTA Overbooking Revenue Management Revenue 52

Catala Consulting

MAY 17, 2024

Personalized Service Reception staff have the opportunity to provide personalized service, which can significantly enhance the guest experience. This personalized approach not only improves guest satisfaction but also encourages additional spending on amenities and services, thereby boosting revenue.

Revenue Management 52

Revenue Management Revenue Management Upsell 52