Cloudbeds

OCTOBER 9, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 59

Events Sales Operations Sales Process 59

Inn Quest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Operations 88

Operations Management Revenue Revenue Management 88

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner.

Operations 98

Operations Revenue Hotels OTA 98

SiteMinder

OCTOBER 21, 2024

To provide guests with the ultimate comfort, Wapa di Ume offers a range of facilities, including six room types such as lanai, suites, and pool villas, as well as a gym, two swimming pools, a restaurant, and a complimentary shuttle service for guests wishing to explore Ubud. Our hotel platform helps you do exactly that.

Operations 52

Operations Overbooking Revenue B2B 52

Hotelogix

MAY 16, 2024

It's about exceeding them while efficiently managing your operations. Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. Top 5 Tips on How to Improve Efficiency in Hotels  1.

Operations 52

Operations OTA Hotels Revenue 52

SiteMinder

JULY 21, 2024

SiteMinder has been making everyday life easier at the Hirsch 1783 for six years – but since Peter Schöllhorn linked 3RPMS to SiteMinder’s channel manager , day-to-day operations have fundamentally changed. He decided to change providers and was quickly convinced by the services. I haven’t had that problem for years!”

Operations 52

Operations Overbooking Hotels Cancellation 52

MediaBoom

MARCH 14, 2024

The advent of digital advertising has revolutionized the way lodgings are showcased, making it easier to compare features and services. Explore how these 15 services can elevate your property’s online presence, drawing in more visitors and boosting revenue: 1.

Digital Marketing 68

Digital Marketing Services Marketing Market 68

Inn Quest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Food and Beverage: Restaurants, bars and room service are vital revenue streams. Proper maintenance is crucial for guest services and reservations.

Management 87

Management Overbooking Revenue Hotels 87

Little Hotelier

FEBRUARY 28, 2024

Apart from the modern amenities, lush garden and refreshing pool, guests especially appreciate and often return for Gloria’s warm and friendly service as Ouklip Place B&B is a 100% owner-managed establishment. Simple, structured operations In the past, Gloria managed reservations manually, but this left her feeling drained. “I

Operations 52

Operations Business Overbooking OTA 52

eZee Absolute

APRIL 3, 2024

With its elegant ambience, impeccable service and breathtaking views, the hotel offers a haven for travellers seeking solace and comfort in the Himalayas. However, behind the scenes of the beauty, the management of the hotel experienced various operational challenges that hindered efficiency and growth.

Operations 52

Operations Business Occupancy Revenue 52

STAAH

NOVEMBER 19, 2024

Empathy: Understanding Guests’ Needs The ability to understand and anticipate guests’ emotions and needs is key to delivering top-notch service. This keeps operations smooth and guests happy, even when surprises arise. Here are the top traits that define exceptional hospitality professionals and why they matter.

Hospitality 88

Hospitality Overbooking Services Management 88

Catala Consulting

SEPTEMBER 19, 2024

The front office department is the heart of guest interaction, and its efficiency and service quality can make or break a hotel’s reputation. As the hotel’s most visible department, the front office has a direct impact on guest satisfaction and loyalty, making it a critical component of hotel operations.

Overbooking 52

Overbooking Operations Revenue Management Management 52

Hotel Speak

JULY 4, 2024

July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types.

Revenue 94

Revenue Revenue Management Forecasting Overbooking 94

SiteMinder

MAY 17, 2023

Table of contents An unforgettable guest experience This is not just a beautiful place but the services from the hotel will impress you even more. Therefore, we strive to provide the best service from the moment our guests make their booking to the very end, when they check out.”

Revenue 52

Revenue Overbooking Operations Online Sales 52

STAAH

SEPTEMBER 1, 2024

What makes Dolphin Suites the preferred choice for the modern discerning traveller is its friendly and courteous service. Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. What sets STAAH apart from many of its counterparts is its customer service.

Overbooking 89

Overbooking Revenue Management Hotels 89

Hotelogix

OCTOBER 10, 2024

Advantages of Self-Check-In for Hotels Real-Time Management: Integration with a cloud-based PMS keeps room availability, bookings, and guest information accurate and up-to-date, minimizing overbookings and errors. Cost Savings: By automating check-ins, hotels can reduce labor costs and ensure 24/7 service without needing extra staff.

Hotels 92

Hotels Services Operations Overbooking 92

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

OTA 52

OTA Overbooking Revenue Management Revenue 52

STAAH

SEPTEMBER 25, 2024

This upgrade will enhance functionality and provide even more seamless integration for hotel partners, further streamlining operations. This reduces the risk of overbookings and guarantees accurate information for potential guests. Empower your hotel partners and elevate your marketplace by exploring similar integrations!

Overbooking 52

Overbooking OTA Management Services 52

Hotelogix

OCTOBER 4, 2024

This tool not only simplifies operations but also helps maximize revenue and improve the guest experience. Choosing the right OTA channel manager can streamline your hotel’s online distribution strategy, prevent overbookings, and boost overall profitability. This prevents overbookings and reduces manual work.

OTA 52

OTA Management Overbooking Revenue 52

Hotel Operations

FEBRUARY 12, 2023

Imagine working in operations at some of the leading hotel companies in the world, and then having the chance to start all over with a blank canvas in a role leading operations for a new brand. It’s a fundamental principle that you have in every hotel operation. What would you do? Or the division between rooms and F&B.

Operations 52

Operations Real Estate Hotels Revenue 52

SiteMinder

MAY 21, 2023

Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists.

Resorts 98

Resorts Overbooking Yield Management OTA 98

SiteMinder

JANUARY 21, 2024

The resort caters to a diverse range of guests, with family groups constituting more than 50% of their main customer base, alongside couples, retirees, and various government service groups. Table of contents Reservation challenges before joining SiteMinder Ms. Thank you Chao Lao Cabana and best of luck in the future!

Resorts 52

Resorts Overbooking OTA Occupancy 52

eZee Absolute

DECEMBER 7, 2023

I kid you not, most of the hotels refrain from opting for any sort of revenue management services. This myth has gained momentum because RM services are being adopted majorly by high-end accommodation providers. They had so much potential — the staff, service, rooms; everything about it was just so perfect. That’s not all.

Revenue Management 98

Revenue Management Revenue Management Overbooking 98

eZee Absolute

AUGUST 26, 2024

In today’s hospitality industry, technology solutions play a crucial role in enhancing operational efficiency, improving guest experiences, and driving business growth. By adopting this advanced technology, the hotel not only streamlined its operations but also greatly improved the overall guest experience.

Operations 52

Operations Management Overbooking Business 52

Hotel Business

MARCH 14, 2024

Mobile tools, such as check-in/out, digital room keys, digital concierge services, workflow automation, digital payments and even robotics are positively impacting loyalty in many ways. Embedded payments Digital payments are trending and transforming the way guests are engaging with services and settling transactions.

Overbooking 59

Overbooking Revenue Upsell Services 59

Little Hotelier

FEBRUARY 5, 2024

This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. It simplifies day-to-day operations by centralising all property management tasks in one system, saving time and reducing manual errors.

Management 59

Management Overbooking OTA Accommodation 59

SiteMinder

SEPTEMBER 6, 2023

Operational efficiency : Knowing you have a full house can streamline other operational decisions, from staffing levels to food and beverage orders. Many hotels are still operating on an inventory allocation model. By synchronising room availability across all distribution channels, you eliminate the risk of overbooking.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Cloudbeds

APRIL 15, 2024

In this article, we explore the basics of hotel automation and actionable ways that it can streamline hotel operations in 2024. Hotel automation is the use of machines and computers to conduct tasks typically performed manually by employees to increase productivity and reduce operating costs. What is hotel automation?

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

Catala Consulting

MAY 17, 2024

Personalized Service Reception staff have the opportunity to provide personalized service, which can significantly enhance the guest experience. This personalized approach not only improves guest satisfaction but also encourages additional spending on amenities and services, thereby boosting revenue.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

eZee Absolute

AUGUST 26, 2024

To succeed, hotels need to provide exceptional guest experiences and streamline operations. Leveraging innovative technology solutions from YCS, they transformed their operations and achieved remarkable results. The hospitality industry is experiencing a digital revolution.

Resorts 52

Resorts Hospitality General Manager Operations 52

Hotelogix

OCTOBER 17, 2024

Apart from offering great ease to the guests, they provide valuable operational and financial benefits to the hoteliers. They minimize overbookings, streamline the reservation process, and drive revenue. The manual process increases operational overheads and also diverts staff from performing other critical tasks. A lot, right?

Upsell 52

Upsell Revenue Hotels Overbooking 52

eZee Absolute

NOVEMBER 6, 2024

However, behind the scenes, the hotel faced significant operational challenges that threatened to undermine its reputation. The Challenges Unfold Mr. Stanzin uncovered a multitude of operational challenges that were hindering the hotel’s efficiency and guest satisfaction.

Cancellation 52

Cancellation Operations Hotels Overbooking 52

Little Hotelier

OCTOBER 30, 2024

Key features to choose the right PMS integration solution Choosing the right hotel PMS integration solution is crucial for ensuring seamless operations. Look for a system that automates key operations like updating room availability, managing bookings, and processing payments. Streamlined operations.

OTA 52

OTA Motels Upsell Overbooking 52

Little Hotelier

JULY 20, 2023

The focus of SoloQui B&B: to welcome and take care of the guests “Offering quality services has always been a key point for us, that is why we focus on customer relations”, said Elisa Giusto, owner of SoloQui B&B. “We SoloQui B&B tested the customer service positively.

Management 75

Management Overbooking OTA Small Business 75

Hotelier Magazine

NOVEMBER 1, 2024

Navigating high-stress environments in hospitality In the fast-paced and dynamic world of hospitality, high-pressure situations are an inevitable part of daily operations. These high-pressure scenarios can arise from various sources, including unexpected service disruptions, complex guest requests and staffing challenges.

Management 59

Management Hospitality Services Events 59

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information. to make key business decisions.

Management 52

Management Revenue Management Hotels Operations 52

STAAH

FEBRUARY 25, 2024

The group currently manages 21 hotels, all run under the philosophy “Where Tradition, Culture and Service Merged”. That was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. STAAH fixed these issues.

Revenue 87

Revenue Resorts Overbooking Hotels 87