Hotel Management

APRIL 18, 2023

Tapping into group buying power can make a significant difference for hotel operators when sourcing day-to-day products and investing in capital equipment. Group buying power: franchisees benefit from national and global contracts and economies of scale. Consistent quality: ensures franchisees get the best quality products.

Operations 130

Operations Shopping Hotels Scale 130

Lodging

JANUARY 23, 2024

This reality has prompted operators to scale back some services and invest in new solutions, according to an October 2023 CBRE analysis for LODGING. An STR analysis published in LODGING found that heightened labor costs along with other F&B expenses cut into hotel profit margins in 2023.

Scale 278

Scale Services Operations Hotels 278

Lodging

NOVEMBER 14, 2023

In recent years, hoteliers have found creative ways to streamline their operations and control costs, particularly in their food and beverage departments.

Consumer 298

Consumer Scale Dining Services 298

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

Operations 84

Operations OTA Overbooking Revenue 84

Hospitality Net

JANUARY 7, 2024

In 2024, hotel owners and operators should leverage modern and flexible technology to expand revenue opportunities, personalize guest experiences, and scale their businesses. In this article, we explore the key technologies that hotels should adopt to elevate services and enhance their performance in the coming year.

Scale 230

Scale Revenue Hotels Services 230

Hospitality Net

SEPTEMBER 8, 2023

Consumer expectations are changing, and the restaurant and food services industry must also change. To change with the least disruption, it’s important to have a point of sales (POS) solution that moves at lighting speed to enhance operations and meet consumer demands.

Sales 246

Sales Consumer Scale Operations 246

Social Hospitality

JULY 5, 2023

Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Here are different ways it streamlines business operations. These insights help identify trends, patterns, and areas for improvement in business operations.

Operations 130

Operations Business Scale Management 130

SiteMinder

NOVEMBER 7, 2023

In September, the group took management of Marlborough Sounds’ 42-room Portage Resort and will be operating the anticipated Soho Hotel Auckland from December. Congratulations to the team on 10 years of exceptional service to New Zealand’s accommodation sector and here’s to many more.”

Scale 105

Scale Management Yield Management Accommodation 105

Hotel Business

FEBRUARY 7, 2023

Graduate Hotels has appointed Andrea Melotti as EVP, operations for the brand. He will drive strategic support and operational success across the collection’s more than 30 hotels across the U.S. His wealth of knowledge and outstanding track record of success at scale will prove to be invaluable to our teams and growing portfolio.

Operations 105

Operations Casinos Hotels Scale 105

Lodging

APRIL 18, 2024

In this role, Heckmann will lead Cvent’s global client services organization and spearhead initiatives that enhance Cvent’s customer experience and scale. Concord Hospitality welcomed Marsha Ray as executive vice president of operations. Cvent announced the appointment of Andreas Heckmann as chief customer officer. markets.

Scale 162

Scale Sales Hospitality Services 162

Hotel Business

OCTOBER 12, 2023

By Warren Dehan Independent hoteliers rely on technology to operate today in a way that has never been necessary. Without support from a brand, these operators need access to reliable, centralized tools capable of simplifying operations and improving revenue amid an indefatigable labor crisis.

Operations 102

Operations Hiring Hotels Branding 102

AskSuite

OCTOBER 8, 2024

In their ongoing commitment to excellence, Galgorm has integrated Asksuite’s AI-powered reservation agent, revolutionizing their operations and driving significant increases in direct booking revenue. This shift to automated support freed up time for Galgorm’s team to focus on delivering exceptional, personalized service to their guests.

ROI 52

ROI Operations Resorts Accommodation 52

Hotel Management

JANUARY 8, 2024

As the brand expands to destinations such as Bali, Penang, Sydney and Frankfurt, Ascott has evolved the brand to deliver a “multifaceted hospitality experience” with flexible typologies that range from co-living accommodation and city hotels to full-service resorts. “In

Average Daily Rate 264

Average Daily Rate Scale Accommodation Branding 264

Boutique Hotel News

FEBRUARY 9, 2023

US/UK: Andrea Melotti has been appointed executive vice president of operations at Graduate Hotels, overseeing the group’s portfolio of more than 30 properties. Melotti most recently served as vice president of hotel and casino operations at Hard Rock International, where he spent 18 years.

Operations 52

Operations Casinos Hotels Scale 52

Boutique Hotel News

JANUARY 11, 2023

Portugal: Hotel management, investment, technology and development company Highgate has launched HG Portugal, expanding the group’s operational presence in the region. Additional assets include lifestyle boutique hotels, urban full-service hotels, waterfront luxury resorts, and large convention facilities.

Operations 52

Operations Scale Management Resorts 52

AskSuite

MARCH 11, 2024

How can you provide the best customer service in hotels during pre-stay ? As you can see, your hotel customer service is crucial to converting these online visitors into guests. Many articles talk about the customer service during stay, but what about the assistance provided before booking ?

Services 98

Services Hotels Sales Travel 98

SiteMinder

SEPTEMBER 18, 2024

Operating hotels in one of the most saturated tourism markets in the Southeast means that we must always continue evolving and investing in our growth both as a brand and with our offerings to guests,” she explained. The industry is not static – technology changes, guest behavior changes, customer service changes.

Scale 52

Scale Resorts Management Business 52

Hotel Business

AUGUST 12, 2024

Aperture Hotels , a hospitality management provider specializing in premium lifestyle, compact full-service and select-service hotels, has appointed Patrick Short COO. He has operational expertise across various hospitality sectors, including full-service, select-service and extended-stay hotels across 30+ states.

Hospitality Management 109

Hospitality Management Hotels Scale Operations 109

MediaBoom

JULY 31, 2024

What services do digital SEO experts offer, and how can they benefit your business? Digital SEO experts can provide services such as keyword research, SEO audits, technical and local SEO, link building, and content marketing. It’s yet another service your digital SEO expert will reliably offer.

Services 90

Services Sales Marketing Market 90

Hotel Operations

APRIL 23, 2023

Josiah’s note: I recently spoke with Tamara about how her background in operations, marketing, and technology guides the way she runs her unique approach to boutique hotel management and operations. Although my focus was marketing, being a small company, I naturally overlapped into technology and operations.

Scale 52

Scale Management Hotels Operations 52

Hotel Management

JUNE 20, 2024

Marking 40 remarkable years in hospitality service, Ascott has embarked on a transformative journey to go ‘unlimited’ for our guests and associates,” said Ascott Chief Financial and Sustainability Officer, Lodging, and CapitaLand Investment and Managing Director, Japan and Korea, Beh Siew Kim.

Accommodation 130

Accommodation Scale Hospitality Hiring 130

Hotel Management

JUNE 20, 2024

Marking 40 remarkable years in hospitality service, Ascott has embarked on a transformative journey to go ‘unlimited’ for our guests and associates,” said Ascott Chief Financial and Sustainability Officer, Lodging, and CapitaLand Investment and Managing Director, Japan and Korea, Beh Siew Kim.

Accommodation 130

Accommodation Scale Hospitality Hiring 130

SiteMinder

OCTOBER 21, 2024

To provide guests with the ultimate comfort, Wapa di Ume offers a range of facilities, including six room types such as lanai, suites, and pool villas, as well as a gym, two swimming pools, a restaurant, and a complimentary shuttle service for guests wishing to explore Ubud. Our hotel platform helps you do exactly that.

Operations 52

Operations Overbooking Revenue B2B 52

Hotel Management

MAY 23, 2024

EVT-operated Hotel Telegraph in Singapore is preparing to relaunch as a QT Hotels and Resorts property this September, marking the brand’s first location outside Australia and New Zealand. Since securing the management contract in December 2023, EVT has been operating the hotel at full capacity.

Hotels 264

Hotels Scale Accommodation Closing 264

Hotel Management

AUGUST 8, 2024

They’re seeking to leverage the strength and support of recognised brands in times of market uncertainty along with an established and trusted framework to meet guest expectations around service, sustainability, and customer personalisation. This growth trend presents opportunities for corporate development and conversion strategies.

Scale 130

Scale Hotels Forecasting Market 130

MediaBoom

MARCH 14, 2024

The advent of digital advertising has revolutionized the way lodgings are showcased, making it easier to compare features and services. Explore how these 15 services can elevate your property’s online presence, drawing in more visitors and boosting revenue: 1.

Digital Marketing 68

Digital Marketing Services Marketing Market 68

Hotel News Resource

SEPTEMBER 26, 2024

Through scaled operations, global shared services, and expanded workforce management, the company expects $100 million in annualized cost efficiencies by the end of its 2026 fiscal year.

Scale 45

Scale Resorts Services Operations 45

Hotel Management

OCTOBER 24, 2024

We had a two-speed network, and discrepancy in scaling credibility and scaling luxury,” she said. Luxury can’t cope with any compromise and quality of the product or the service. “I I am meeting each owner and trying to convince them to renovate, or to rebrand, or to deflag. “We

Branding 276

Branding Scale Real Estate General Manager 276

Hotel Business

MARCH 15, 2024

Executives from CoStar, CBRE, Kalibri Labs and more forecast how hotels will perform this year, while owners and operators provide their thoughts on how each chain scale will do. Privacy Policy * I have read and agree to the Privacy Policy and Terms Of Service. The 2024 U.S. Complete the form below to download the report.

Forecasting 111

Forecasting Scale Services Operations 111

HotStats

NOVEMBER 13, 2024

Year-to-date, C&B food revenue is up a remarkable 8.9%, and C&B beverage revenue has risen by 4.4%, marking these as some of the strongest areas of growth in F&B services. struggles with operational flexibility, which is impacting its ability to maximize F&B profit and revenue per available room (PAR).

Revenue 98

Revenue Operations Hotels Services 98

Hotel Operations

MARCH 6, 2023

Hotel operations is often seen as creating and following brand processes and keeping costs under control – but great operators know compliance is only part of the picture. Christian Lundén , VP of Strategic Growth at Nordic Choice Hotels , is a great example of thinking more expansively about operations.

Operations 59

Operations Revenue Hotels Scale 59

Hotel Management

FEBRUARY 27, 2024

The latest venture will see the company own and operate approximately 2,000 apartments across 10 assets in its first tranche of development; with plans to scale up to the size of its current hotel business at around 6,000 keys.

Retail 130

Retail Scale Services Consumer 130

Hotel Management

OCTOBER 24, 2024

We had a two-speed network, and discrepancy in scaling credibility and scaling luxury,” she said. Luxury can’t cope with any compromise and quality of the product or the service. “I I am meeting each owner and trying to convince them to renovate, or to rebrand, or to deflag. “We

Branding 246

Branding Scale Real Estate General Manager 246

Hotel Speak

JULY 12, 2023

Singapore, 12/07/23: Hotelogix, a globally leading cloud-based hospitality technology provider , said that Maduzi Hotels in Thailand has adopted its multi-property management system to gain centralised control over group operations. As a group, Maduzi Hotels operates popular high-end and premium properties across Thailand.

Operations 52

Operations General Manager Hotels OTA 52

Hotel Management

FEBRUARY 6, 2024

The strategic acquisition of global serviced apartment provider, Oakwood Worldwide, in the second half of 2022, has propelled the company’s growth with over 20 new signings since the acquisition. They have empowered us to unlock economies of scale, streamline operations, and enhance overall competitiveness over the years.

Operations 147

Operations General Manager Services Scale 147

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Placing yourself on a scale of personal growth is especially important for a hotel manager. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Operations 59

Operations Management OTA Hotels 59

Hotel Business

DECEMBER 16, 2022

Aimbridge Hospitality has added two destination resorts and a large-scale hotel to its Full-Service Division. Our Full-Service Division’s operational expertise and specialized focus on managing complex, large-scale assets will allow us to bring immense value to the properties and drive outsized returns for ownership.”.

Resorts 105

Resorts Scale Services Hotels 105