Lodging

NOVEMBER 30, 2023

The third installment will focus on development and guest service trends in the leisure market. J&P Asset Management manages 109 hotels, about 85 percent of which are […] The post Succeeding in Extended Stay: Operational and Pricing Insights From a Specialist in the Sector appeared first on LODGING Magazine.

Operations 317

Operations Management Services Marketing 317

Hospitality Net

OCTOBER 16, 2024

As rising operating costs remain a top concern, hotel companies face mounting pressure to streamline operations and maintain high standards of guest service. One of the most effective strategies to achieve these goals is by automating back-office functions.

Operations 259

Operations Services Hotels 259

Hospitality Net

SEPTEMBER 18, 2024

To fully capitalize on this trend, hoteliers need modern cloud-based PMS solutions to streamline operations, offer superior service, and reduce staffing needs.

Services 278

Services Accommodation Operations Travel 278

Hotel Management

APRIL 18, 2024

Marriott International has tasked company veteran Neeraj Govil with driving performance and operations across all 24 brands and 22 markets in Asia Pacific, excluding China (APEC) as Chief Operations Officer for the region. Marriott International operates over 570 properties in the APEC region.

Operations 264

Operations General Manager Marketing Market 264

Hospitality Net

MAY 6, 2024

Lodging Interactive, a leading digital marketing agency specializing in the hospitality industry since 2001, is excited to announce the launch of its innovative ’Pay-As-You-Go’ hotel website development and marketing service.

Services 244

Services Market Marketing Digital Marketing 244

Hospitality Net

NOVEMBER 6, 2024

Artificial Intelligence has been widely adopted across various industries, bringing transformative benefits and driving innovation in business operations. However, from the point of view of customers, the advantages of service robots equipped with generative AI come with caveats.

Services 245

Services Operations Business 245

Hospitality Net

DECEMBER 15, 2023

The operations of hotels can differ based on levels of service, brand, size and more. Hotels are large business machines with lots of moving parts, so keeping an eye on every aspect is nearly impossible, including physical crimes that can take place onsite.

Services 239

Services Hotels Operations Branding 239

Lodging

OCTOBER 20, 2023

The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. Social distancing regulations forced operators to be creative in the way they served F&B to guests.

Services 264

Services Hotels Operations Management 264

Hospitality Net

SEPTEMBER 26, 2023

Officials of Island Hospitality Management, the premier third-party management company for select-service and upscale, extended-stay hotels, announced that the company has been named the operator of the 114-room Springhill Suites Truckee.

Hospitality Management 264

Hospitality Management Operations Management Hospitality 264

Hospitality Net

MARCH 12, 2024

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience.

Services 264

Services Dining Operations Hotels 264

Hospitality Net

AUGUST 8, 2024

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, continues to elevate the hospitality industry with advanced self-service technology. Stayntouch has seen a 72% increase in hotel customers adopting its kiosk solution, comparing the last 12 months to the previous 12 months.

Services 244

Services Hotels Operations Travel 244

Hospitality Net

SEPTEMBER 24, 2024

This month chief engineers representing 56 hotels owned and operated by Hospitality Ventures Management Group (HVMG) met for the first time at the company’s inaugural Engineering Conference in St. Augustine, Fla.

Services 246

Services Management Events Operations 246

Hospitality Net

JULY 23, 2024

The Hotels Network (THN), a direct growth platform serving over 20,000 hotels around the world, proudly announces the launch of KITT, the first AI Guest Service Agent specifically designed to elevate hotel guest experiences and enhance operational efficiency.

Services 246

Services Hotels Operations 246

Hospitality Net

SEPTEMBER 14, 2023

WorldVue®, the trusted provider of video, digital infrastructure, wireless connectivity, and professional services to guest-centric properties worldwide, is proud to announce the appointment of Julian Daniel to Vice President Operations, EMEA.

Operations 263

Operations Services 263

Hotel Management

NOVEMBER 27, 2023

Experienced hotelier Craig Bond has taken up a new role of Senior Vice President – Head of Operations at Pan Pacific Hotels Group (PPHG), marking his return to the group after almost eight years. The post Exclusive: Craig Bond joins Pan Pacific Hotel Group to lead operations appeared first on Hotel Management.

Operations 279

Operations Resorts Hotels Closing 279

Hospitality Net

SEPTEMBER 12, 2023

Independent luxury and full service hotel and resort groups are not willing to settle for less regarding operations technology. Still, their search for the best tools for the job has left many operators bogged down in complexity as they manage too many disparate systems at once.

Services 246

Services Operations Resorts Management 246

Hospitality Net

NOVEMBER 18, 2024

Restaurant technology buyers are facing a paradox for 2025 – the need to balance diners’ desire for increasingly innovative, personalized service with market realities including rising costs, smaller workforces, and a dearth of vendor innovation.

Operations 303

Operations Sales Services Marketing 303

Hospitality Net

FEBRUARY 13, 2024

With 101 newly designed city and direct ocean view guest rooms in its historic tower and 36 luxurious cabanas and suites, The National Hotel Miami Beach is impressing guests with stunning views, luxury accommodations, personalized experiences, and unparalleled service.

Operations 241

Operations Forecasting Accommodation Management 241

Skift Blog

APRIL 24, 2023

Canada's proposed legislation could force airlines to pay up when operations go wrong. Skift Take: Passengers are tired of empty apologies. Dennis Schaal Read the Complete Story On Skift

Services 278

Services Operations Consumer 278

Hospitality Net

MAY 31, 2023

Tech-powered short-term rental operator Bob W’s growth trajectory continues with openings in two of Amsterdam’s most fashionable districts. Bob W Oosterpark opens its doors on Middenweg in Amsterdam.

Operations 258

Operations Accommodation Services Hospitality 258

Hospitality Net

MAY 16, 2023

Considering the limited available labor in the industry, hoteliers need to ensure their property has the right technology in place to maximize the return on their revenue-generating goods and services—especially independent operators. Determining these capabilities starts with understanding your property’s tech stack.

Ancillary Revenue 245

Ancillary Revenue Revenue Operations Resorts 245

Hospitality Net

JANUARY 22, 2024

Almost all that attention to date has focused on generative AI (genAI) and its potential to help travelers plan and book travel or to provide personalized responses to service guest or employee queries.

Operations 244

Operations Hotels Services Travel 244

Hotel Management

NOVEMBER 1, 2023

As the first major accommodation operator to engage with the national accessibility body, Quest is tapping into the fastest growing travel sector in the country, with people with disability equating to AU$3.3 With my consultancy service, I am assisting Quest in creating seamlessly accessible and beautifully appointed serviced apartments.

Services 264

Services Travel Accommodation General Manager 264

Hospitality Net

FEBRUARY 13, 2024

Dusit Hospitality Services, a subsidiary of Dusit Thani Public Company Limited (DUSIT), one of Thailand’s leading hotel and property development companies, has expanded its operations in the luxury residential management segment by winning the contract to manage MARQUE Sukhumvit, a super luxury condominium which has the highest price per square meter (..)

Services 235

Services Management Hospitality Operations 235

Hospitality Net

NOVEMBER 11, 2024

based hotel management company that has been working alongside asset management and service optimization software company OpsTechPro for more than five years to automate its back-of-house workforce communications. The strength of a business partnership lies in the ability to adapt, innovate, and evolve together.

Services 246

Services Hotels Management Operations 246

Hospitality Net

JUNE 22, 2023

Engineered by leveraging the technological expertise of the ASSA ABLOY Group, Acuity represents a dramatic shift over how hoteliers manage their laundry and linen operations, replacing time-consuming and error-prone manual processes with effortless automation and enhanced data intelligence that optimizes efficiency and service quality while minimizing (..)

Operations 246

Operations Management Consumer Services 246

Hospitality Net

APRIL 22, 2024

Hotelogix, a globally leading cloud-based hospitality technology provider, said Landmark Hotels & Suites in the United Arab Emirates has upgraded its multi-property management system on the cloud for gaining centralized control over its hospitality business and to deliver exceptional guest service.

Operations 246

Operations Services Hotels Business 246

Lodging

SEPTEMBER 10, 2024

DENVER, Colorado—Stonebridge Companies, LLC announced the promotion of Chris Cheney to Senior Vice President of Commercial Services. In his new role, Cheney will oversee all aspects of the company’s top-line operations, including revenue management, sales and marketing, and digital strategy.

Services 162

Services Revenue Management General Manager Revenue 162

Hospitality Net

OCTOBER 9, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 246

Events Sales Overbooking Operations 246

Hospitality Net

OCTOBER 7, 2024

Hyatt Hotels Corporation (NYSE: H) announced significant growth in its select service pipeline, with a ~25% increase in the Americas over the past three years. Through owner-driven innovation, Hyatt is advancing its select service brands, focusing on operational efficiency and profitability.

Pipeline 189

Pipeline Services Operations Branding 189

Hospitality Net

SEPTEMBER 26, 2023

Valor Hospitality Partners, a global full-service hotel management company, has signed a Memorandum of Understanding (MoU) with the owners of the Petra Sea Resort in the Central Asian city of Batumi, Georgia.

Operations 241

Operations Retail Hospitality Resorts 241

Skift Blog

AUGUST 23, 2024

Skift Take: It’s still early days, but most of the experiments with AI are focused on improving customer service and increasing the efficiency of flight operations. Rashaad Jorden Read the Complete Story On Skift

Services 331

Services Operations 331

Hospitality Net

NOVEMBER 12, 2024

citizenM, a global leader in modern, affordable luxury hotels, has long prioritized offering a premium level of service. For that, they believe in empowering their team, rather than having them hindered by manual processes. This led them to seek a solution that could optimize their workforce capabilities.

Operations 188

Operations Services Hotels 188

Hospitality Net

MAY 21, 2024

In an era defined by heightened guest expectations and evolving market dynamics, hotels face a dual challenge of delivering unparalleled service while ensuring sustainable profitability.

Operations 201

Operations Services Hotels Market 201

Lodging

SEPTEMBER 5, 2024

Under the leadership of Daniel Puglisi, SVP of corporate operations for hospitality management, this division will focus on operating quick-service restaurants, starting with coffee shops. ATLANTA, Georgia—Peachtree Group has launched a restaurant management division.

Management 275

Management Shopping Hospitality Management Services 275

Lodging

AUGUST 16, 2024

If you do find yourself with a bed bug infestation, preparing for a bed bug service is crucial to help ensure the treatment is […] The post 6 Essential Tips to Prepare Guestrooms for Bed Bug Service appeared first on LODGING Magazine.

Services 162

Services Revenue Business Hospitality 162

Skift Blog

AUGUST 9, 2024

Skift Take: Due to increased airport costs and decreased corporate travel, both Low-Cost Carriers and Full-Service Carriers have scaled back operations in Germany, leading to a 10-year low in capacity levels in 2023. Ashab Rizvi Read the Complete Story On Skift

Market 306

Market Marketing Scale Services 306