Hospitality Net

OCTOBER 16, 2024

As rising operating costs remain a top concern, hotel companies face mounting pressure to streamline operations and maintain high standards of guest service. One of the most effective strategies to achieve these goals is by automating back-office functions.

Operations 259

Operations Services Hotels 259

Hospitality Net

SEPTEMBER 24, 2024

This month chief engineers representing 56 hotels owned and operated by Hospitality Ventures Management Group (HVMG) met for the first time at the company’s inaugural Engineering Conference in St. Augustine, Fla.

Services 246

Services Management Events Operations 246

Hospitality Net

SEPTEMBER 18, 2024

To fully capitalize on this trend, hoteliers need modern cloud-based PMS solutions to streamline operations, offer superior service, and reduce staffing needs.

Services 278

Services Accommodation Operations Travel 278

Hospitality Net

NOVEMBER 16, 2023

The real estate services firm’s annual hotel operator survey saw international and regional hotel operators – all of which are active in France – give their views on sector opportunities and challenges in the market.

Operations 246

Operations Real Estate Hotels Services 246

Hotel Management

DECEMBER 18, 2023

Singapore Airlines is set to add more services to Australia in 2024, with Brisbane set to get an additional four-times weekly service between Brisbane and Singapore from November 2024. The additional SIA service will operate on Tuesday, Thursday, Friday and Sunday from Brisbane to Singapore from 28 November 2024.

Services 264

Services Operations Travel Business 264

Lodging

JANUARY 31, 2024

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. Built along the Mississippi River, the hotel opened in March 2018.

Operations 290

Operations Management Shopping Hospitality Management 290

Lodging

SEPTEMBER 10, 2024

DENVER, Colorado—Stonebridge Companies, LLC announced the promotion of Chris Cheney to Senior Vice President of Commercial Services. In his new role, Cheney will oversee all aspects of the company’s top-line operations, including revenue management, sales and marketing, and digital strategy.

Services 162

Services Revenue Management General Manager Revenue 162

Hospitality Net

AUGUST 8, 2024

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, continues to elevate the hospitality industry with advanced self-service technology. Stayntouch has seen a 72% increase in hotel customers adopting its kiosk solution, comparing the last 12 months to the previous 12 months.

Services 244

Services Hotels Operations Travel 244

Hospitality Net

NOVEMBER 18, 2024

Restaurant technology buyers are facing a paradox for 2025 – the need to balance diners’ desire for increasingly innovative, personalized service with market realities including rising costs, smaller workforces, and a dearth of vendor innovation.

Operations 237

Operations Sales Services Marketing 237

Hotel Management

APRIL 18, 2024

Marriott International has tasked company veteran Neeraj Govil with driving performance and operations across all 24 brands and 22 markets in Asia Pacific, excluding China (APEC) as Chief Operations Officer for the region. Marriott International operates over 570 properties in the APEC region.

Operations 264

Operations General Manager Marketing Market 264

Hospitality Net

MAY 6, 2024

Lodging Interactive, a leading digital marketing agency specializing in the hospitality industry since 2001, is excited to announce the launch of its innovative ’Pay-As-You-Go’ hotel website development and marketing service.

Services 244

Services Market Marketing Digital Marketing 244

Hospitality Net

NOVEMBER 12, 2024

citizenM, a global leader in modern, affordable luxury hotels, has long prioritized offering a premium level of service. For that, they believe in empowering their team, rather than having them hindered by manual processes. This led them to seek a solution that could optimize their workforce capabilities.

Operations 188

Operations Services Hotels 188

Hotel Management

NOVEMBER 21, 2024

Locally-owned and operated, Capstone continues to go from strength to strength with new property openings, strategic partnerships and the opening of a second office in Auckland. There has been a noticeable increase in competitors offering white-label services, reflecting the growing demand for this hybrid management model.

Operations 130

Operations Hotels Management Branding 130

Hospitality Net

JULY 23, 2024

The Hotels Network (THN), a direct growth platform serving over 20,000 hotels around the world, proudly announces the launch of KITT, the first AI Guest Service Agent specifically designed to elevate hotel guest experiences and enhance operational efficiency.

Services 246

Services Hotels Operations 246

Hospitality Net

DECEMBER 15, 2023

The operations of hotels can differ based on levels of service, brand, size and more. Hotels are large business machines with lots of moving parts, so keeping an eye on every aspect is nearly impossible, including physical crimes that can take place onsite.

Services 239

Services Hotels Operations Branding 239

Lodging

OCTOBER 20, 2023

The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. Social distancing regulations forced operators to be creative in the way they served F&B to guests.

Services 264

Services Hotels Operations Management 264

Lodging

NOVEMBER 30, 2023

The third installment will focus on development and guest service trends in the leisure market. J&P Asset Management manages 109 hotels, about 85 percent of which are […] The post Succeeding in Extended Stay: Operational and Pricing Insights From a Specialist in the Sector appeared first on LODGING Magazine.

Operations 317

Operations Management Services Marketing 317

Hospitality Net

APRIL 12, 2024

In the hospitality industry, an often-overlooked aspect crucial to success is the seamless integration and operation of hotel technology systems. Many might not realise the important role support and service centres play in a hotel’s ability to run cutting-edge products that significantly deliver operational efficiency and service quality.

Services 130

Services Operations Hotels Hospitality 130

Hospitality Net

SEPTEMBER 26, 2023

Officials of Island Hospitality Management, the premier third-party management company for select-service and upscale, extended-stay hotels, announced that the company has been named the operator of the 114-room Springhill Suites Truckee.

Hospitality Management 264

Hospitality Management Operations Management Hospitality 264

Hotel Management

OCTOBER 8, 2024

Qantas has been granted an additional allocation by the International Air Services Commission to serve Tokyo’s Haneda Airport from March 30, 2025 and plans to shift around its flying to the city to have daily flights from Brisbane, Melbourne and Sydney to the downtown airport.

Services 130

Services Sales Operations Management 130

Hospitality Net

MARCH 12, 2024

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience.

Services 264

Services Dining Operations Hotels 264

Hospitality Net

AUGUST 27, 2023

In today’s highly competitive business landscape, companies need to focus on delivering excellent customer service to remain relevant and profitable. One way to achieve this is by outsourcing your contact center operations to a reliable third-party service provider.

Operations 189

Operations Services Business 189

Hospitality Net

SEPTEMBER 12, 2023

Independent luxury and full service hotel and resort groups are not willing to settle for less regarding operations technology. Still, their search for the best tools for the job has left many operators bogged down in complexity as they manage too many disparate systems at once.

Services 246

Services Operations Resorts Management 246

Hospitality Net

OCTOBER 7, 2024

Hyatt Hotels Corporation (NYSE: H) announced significant growth in its select service pipeline, with a ~25% increase in the Americas over the past three years. Through owner-driven innovation, Hyatt is advancing its select service brands, focusing on operational efficiency and profitability.

Pipeline 189

Pipeline Services Operations Branding 189

Hotel Management

NOVEMBER 27, 2023

Experienced hotelier Craig Bond has taken up a new role of Senior Vice President – Head of Operations at Pan Pacific Hotels Group (PPHG), marking his return to the group after almost eight years. The post Exclusive: Craig Bond joins Pan Pacific Hotel Group to lead operations appeared first on Hotel Management.

Operations 279

Operations Resorts Hotels Closing 279

Hospitality Net

JANUARY 15, 2024

In the early 2000s, select-service and extended-stay hotels operated as more clearly defined sectors, differentiated by their target market and length of stays. However, in recent years, the distinctions between select-service and extended-stay hotels have become increasingly blurred.

Services 187

Services Target Marketing Hotels Marketing 187

Hotel Management

OCTOBER 15, 2024

Hilton is aiming to double its number of focused service properties in Asia Pacific in the coming years to over 1,000, with 594 properties currently under development. Hilton has 483 focused service properties trading in the region under its Hilton Garden Inn and Hampton by Hilton brands.

Services 130

Services Accommodation Branding Travel 130

Hospitality Net

FEBRUARY 5, 2024

In the dynamic hotel sector, operational effectiveness is paramount. Maintaining competitiveness and providing top-notch service requires utilizing data-driven initiatives. Thus, at its core, this combination of process optimization and operational excellence becomes essential in staying competitive and offering excellent service.

Operations 188

Operations Services Hotels 188

Lodging

AUGUST 16, 2024

If you do find yourself with a bed bug infestation, preparing for a bed bug service is crucial to help ensure the treatment is […] The post 6 Essential Tips to Prepare Guestrooms for Bed Bug Service appeared first on LODGING Magazine.

Services 162

Services Revenue Business Hospitality 162

Hotel Management

FEBRUARY 22, 2024

Turkish Airlines is set to commence its Australia to Istanbul services, with its inaugural flight due to land at Melbourne Airport at 8.40pm on Saturday, March 2. The new flights will operate three times per week with a Boeing 787-9 Dreamliner in use for the airline’s Winter operation and an Airbus A350-900 for Summer.

Services 130

Services Operations Travel Management 130

Lodging

JANUARY 15, 2024

SPARTANBURG, South Carolina—Matt McClelland has joined OTO Development as chief operating officer. OTO Development, part of The Johnson Group, owns and/or operatesapproximately 65 select-service and lifestyle hotels across the country, many with restaurant concepts. He replaces former COO David Ward, who retired on Dec.

Operations 162

Operations Services Hotels Hiring 162

Hotel Management

AUGUST 10, 2023

Cathay Pacific is set to boost its Brisbane-Hong Kong services from four flights per week to six from December 1, 2023, to cater for additional tourists and growing numbers of international students, Brisbane Airport announced this week. The post Cathay Pacific to boost Brisbane-Hong Kong services by 50% appeared first on Hotel Management.

Services 208

Services Tourism General Manager Operations 208

Hospitality Net

SEPTEMBER 14, 2023

WorldVue®, the trusted provider of video, digital infrastructure, wireless connectivity, and professional services to guest-centric properties worldwide, is proud to announce the appointment of Julian Daniel to Vice President Operations, EMEA.

Operations 263

Operations Services 263

Hotel Business

AUGUST 20, 2024

Third-party hotel operator Avion Hospitality has appointed Dan Peterson as SVP, operations. Most recently, he served as EVP, operations with Minneapolis-based CSM Corporation. The post Avion Hospitality names Dan Peterson SVP, operations appeared first on hotelbusiness.com.

Operations 109

Operations Hospitality Services Branding 109

Lodging

JANUARY 11, 2024

BELLEVUE, Washington—Staypineapple launched an electric vehicle (EV) car-sharing service in partnership with Zipcar. The launch of our Zipcar EV […] The post Staypineapple Partners With Zipcar for EV Car-Sharing Service appeared first on LODGING Magazine.

Services 182

Services Hotels Operations 182

Hotel Business

NOVEMBER 20, 2024

reveals developers increasingly splitting their attention between full-service projects and the rapidly expanding limited-service segment. Overall, however, full-service developments are commanding a more substantial portion of the U.S. Currently, full-service properties represent 19% of total U.S.

Services 111

Services Pipeline Scale Forecasting 111

Lodging

APRIL 9, 2024

NEW YORK—Loews Hotels & Co named Dan Flannery as chief operating officer (COO). Flannery will draw on more than four decades of hospitality industry experience to lead all aspects of operations for the 25-hotel company.

Operations 130

Operations Hotels Business Services 130