STAAH

APRIL 9, 2024

Surprisingly, the value of operational excellence on commercial performance is often not talked about enough. The impact of operational performance on revenue cannot be overlooked. Operational performance underpins value perception and directly impacts guest conversions and revenue outcomes.

Revenue 97

Revenue Operations Revenue Management Upsell 97

Lodging

AUGUST 26, 2024

The all-in-one platform will impact the guest experience and streamline hotel operations across BWH Hotels’ portfolio. From Canary’s Mobile Check-In to Smart Checkout to Dynamic Upsells, Digital Compendium, and Guest Messaging, the guest journey at BWH Hotels is set to become more personalized.

Management 173

Management Upsell Hotels Operations 173

Intelity

DECEMBER 5, 2023

Forced modifiers are just one way upselling in hotels can be maximized During a busy time of the year, like the start of the holiday season which we are quickly approaching, hotels are continually looking for strategies to drive non-room revenue. Train Staff Regularly Staff training is critical to the success of upselling in hotels.

Upsell 52

Upsell Revenue Dining Hotels 52

AskSuite

NOVEMBER 6, 2024

The integration of artificial intelligence (AI) into the hospitality industry is reshaping how hotels, resorts, and other hospitality models operate. AI is enhancing the guest experience and improving operational efficiency while elevating profits. Balancing AI with human expertise maximizes operational efficiency. The result?

Operations 52

Operations Hospitality Upsell Revenue 52

Hotelogix

OCTOBER 18, 2024

The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work. What Is Hotel Operations Management? Why Are Efficient Hotel Operations Important?

Operations 52

Operations Management Hotels Services 52

Lodging

FEBRUARY 1, 2024

“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, executive vice president and general manager of Oracle Hospitality.

Hospitality 162

Hospitality Upsell General Manager Events 162

Hotel Speak

OCTOBER 10, 2024

By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”

Events 82

Events Sales Operations Sales Process 82

eHotelier

JULY 30, 2024

A significant customer cohort that has yet to be fully embraced at both operational and marketing levels are guests with disabilities. Substantial opportunities exist to upsell and cross-sell to capture more total revenue from this growing segment.

Upsell 97

Upsell Business Revenue Operations 97

Hospitality Net

AUGUST 21, 2024

This has led to fantastic results, especially when it comes to automating answering incoming queries and boosting the conversation rate of upselling with Oaky. Formerly operated by the Youth Hostel Association, Kabannas acquired the properties in 2023.

Upsell 130

Upsell Accommodation Operations Branding 130

eHotelier

MARCH 21, 2024

Each one has been developed to positively impact operational efficiency and revenue for operators at the back end, whilst at the same time enhancing the guest experience to encourage orders and loyalty at the front end.

Upsell 52

Upsell Revenue Operations Hospitality 52

Hospitality Tech

JUNE 12, 2024

New Features deliver a more frictionless and personalized dining experience for guests that also deliver more orders and revenue for operators.

Upsell 52

Upsell Dining Revenue Operations 52

Cloudbeds

OCTOBER 9, 2024

By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”

Events 59

Events Sales Operations Sales Process 59

Hotel Business

MAY 30, 2024

Stayntouch , a cloud hotel property management system (PMS) and guest-centric technology company, has unveiled UpsellPRO, an advanced upselling tool designed to expand and maximize revenue opportunities for hotels, according to the company. Prices are automated and vary based on demand.

Upsell 99

Upsell Revenue Services Consumer 99

Lodging

MAY 11, 2023

SAN FRANCISCO, California—Canary Technologies integrated with Maestro PMS to provide hoteliers with the tools to meet evolving guest needs and operational challenges.

Upsell 130

Upsell Operations Management Hotels 130

Hotelogix

MAY 16, 2024

It's about exceeding them while efficiently managing your operations. Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency.   Boost revenue: Make the best use of an upselling/cross-selling strategy.

Operations 52

Operations OTA Hotels Revenue 52

SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Since implementing SiteMinder our operations have undergone a remarkable transformation.

Operations 98

Operations Revenue Hotels OTA 98

Hospitality Tech

MARCH 20, 2024

The global provider of digital F&B and guest experience platforms announces new and improved CMS features to support operators and guests.

Upsell 52

Upsell Revenue Operations 52

Cloudbeds

SEPTEMBER 18, 2024

Data analytics is the cornerstone of successful hotel operations. This data can then be used to make changes to improve revenue management, occupancy, guest experience, and operational efficiency. By tracking real-time data from online reviews, accommodation operators can measure overall guest satisfaction and ratings by department.

Operations 40

Operations Revenue Management Occupancy Revenue 40

Hotel Management

APRIL 18, 2023

Looking to enhance the guest experience and streamline hotel operations? Hotels can even upsell additional amenities, leading to increased revenue and guest satisfaction. Guest request systems also provide valuable data on guest preferences, allowing hotels to identify areas for improvement and optimize their operations.

Upsell 147

Upsell Hotels Services Operations 147

Cloudbeds

NOVEMBER 15, 2024

While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.

Upsell 52

Upsell Occupancy Revenue Management Revenue 52

Hotel Business

MAY 16, 2024

This includes offers at every stage of the guest’s journey, from initiating a room upgrade at the time of booking to upselling daily breakfast during their stay, to offering late check-out. Individual franchisee results may vary. “At

Upsell 59

Upsell Digital Marketing Revenue General Manager 59

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 59

Operations Management OTA Hotels 59

StayNTouch

JULY 30, 2024

Modern PMS solutions have evolved to address the complex needs of hotels, ranging from guest experience enhancement to operational efficiency. One: Mobile and Cloud Flexibility The goal of any PMS provider should be to enhance a hotel’s operations team with greater consistency and flexibility.

Upsell 52

Upsell Management Operations Hotels 52

Hotel Business

JANUARY 30, 2024

“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, EVP/GM, Oracle Hospitality.

Scale 111

Scale Upsell Events Sales 111

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 52

Operations Management OTA Hotels 52

Hotel Management

JULY 2, 2024

It’s a more holistic approach that captures more touchpoints like upselling – pre-stay and at your property – and F&B. Grab your copy of the modern revenue management cheat sheet for optimizing operations and maximizing profitability: The New Era of Hospitality Metrics for Revenue Managers. Want to see the rest of the metrics?

Revenue Management 130

Revenue Management Revenue Management Hospitality 130

Hotelogix

OCTOBER 17, 2024

Apart from offering great ease to the guests, they provide valuable operational and financial benefits to the hoteliers.   Here are five key advantages of using an online booking system for your property to enhance operations, improve guest experience, and increase profitability. It eliminates the need for human involvement. 

Upsell 52

Upsell Revenue Hotels Overbooking 52

Intelity

AUGUST 29, 2023

For properties wondering how to increase hotel revenue, the answer lies in data aggregation Driving non-room revenue is one of the key goals for almost all hoteliers and hotel operators. Increase Forced Modifiers By utilizing a staff operations hub , a hotel’s team can elevate guest interactions by streamlining their day-to-day operations.

Revenue 75

Revenue Upsell Operations Hotels 75

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 79

Revenue Upsell Dining Hotels 79

AskSuite

OCTOBER 24, 2024

This goes beyond simply filling rooms; it’s also about: Increasing profits throughout the year; Building lasting guest relationships; Maximizing upselling and cross-selling; Discovering new sales opportunities. The most important are: Direct bookings; Business conferences; Group bookings; Upselling and cross-selling.

Hotel Sales 52

Hotel Sales Revenue Sales Upsell 52

STAAH

OCTOBER 27, 2024

Achieving goals with STAAH’s superior solution With multiple room types across properties spread across the world, agility in operation and optimisation is essential. Daily deals, upselling, promos and a number of other in-built capabilities allow Chokhi Dhani revenue managers to drive demand based dynamic pricing decisions.

Revenue 90

Revenue Upsell Revenue Management Occupancy 90

Catala Consulting

MAY 17, 2024

Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades. Training reception staff in upselling techniques is crucial for maximizing these opportunities.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

SiteMinder

DECEMBER 13, 2023

The integrated solution began with SiteMinder’s Hotel App Store , which offers customers the chance to connect with relevant applications that solve problems and offer operational opportunities. It has also improved overall customer service and increased upselling opportunities.

Services 98

Services Upsell Hotels Operations 98

Hotel Speak

OCTOBER 4, 2024

Cloudbeds Stand 2309 Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types across the globe. Hoteliers, worry not – there’s still time to register for free here.

Revenue 113

Revenue Hotels Market Marketing 113

SiteMinder

OCTOBER 1, 2024

Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. Automation helps hotels operate more smoothly and allows staff to focus on high-value tasks, improving both operational efficiency and the guest experience.

Upsell 52

Upsell Revenue Revenue Management Hotels 52

Cloudbeds

APRIL 9, 2024

The hospitality industry has been notoriously slow to innovate, relying on outdated, siloed systems that make running day-to-day operations a struggle. This adaptability ensures that whatever your specific needs might be, there’s a seamless way to integrate solutions that enhance operational efficiency. Upselling tools.

Upsell 52

Upsell Revenue Management Operations Revenue 52

Hotel Business

AUGUST 22, 2024

.” Under the agreement, BWH Hotels will utilize Canary’s Guest Engagement Platform, which includes Canary AI, Mobile Check-In, Smart Checkout, Dynamic Upsells, Guest Messaging, Digital Tipping and Digital Compendium. BWH Hotels will be able to manage guest engagement across multiple touch points in one platform. “We

Upsell 52

Upsell Management Services Hospitality 52