SiteMinder

MAY 21, 2023

The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists. Our goal is to provide exceptional service to our guests from the moment they book until their departure.

Resorts 98

Resorts Overbooking Yield Management OTA 98

STAAH

SEPTEMBER 1, 2024

What makes Dolphin Suites the preferred choice for the modern discerning traveller is its friendly and courteous service. Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. What sets STAAH apart from many of its counterparts is its customer service.

Overbooking 97

Overbooking Revenue Management Hotels 97

STAAH

JUNE 11, 2023

Prior to joining the STAAH network, the hotel staff spent endless hours updating availability and rates on OTAs. The manual nature of updates limited the OTA partners they could work with as the risk of overbooking and other errors was very high, especially as they frequently have connectivity issues.

Overbooking 96

Overbooking OTA Revenue Hotels 96

Little Hotelier

JANUARY 11, 2024

Long N Joy is a serviced apartment in Koh Samui, located on the beach side of Chaweng Beach near Koh Samui Airport. Maneerat Wiriyarat , the owner of Long N Joy Samui Apartment Service , about the history of the business and the beginnings of using Little Hotelier technology to manage the property. “We We spoke to Ms.

Services 59

Services Accommodation Overbooking OTA 59

STAAH

OCTOBER 13, 2024

The need to solve a juggling act Featuring multiple room types and being connected to a number of OTAs as well as their own booking engine meant that staff at River Beach Resort & Residences spent a considerable time updating availability and rates across every channel.

Resorts 108

Resorts Operations Shopping Overbooking 108

Inn Quest

SEPTEMBER 5, 2023

Hotel inventory management is the process of efficiently overseeing and optimizing a hotel’s available resources including rooms, services and facilities, to maximize revenue and guest satisfaction. Food and Beverage: Restaurants, bars and room service are vital revenue streams. Firstly, What is Hotel Inventory Management?

Management 87

Management Overbooking Revenue Hotels 87

STAAH

MARCH 31, 2024

Five decades of service Sunshine Hotels and Resorts is a Pattaya-based hospitality group with more than 50 years of experience in hotel management. Delayed and failed updates to rates and availability was a common occurrence resulting in overbookings. In a complex hotel distribution world, STAAH made things simple.

Resorts 102

Resorts Overbooking Hotels Revenue 102

MediaBoom

MARCH 14, 2024

The advent of digital advertising has revolutionized the way lodgings are showcased, making it easier to compare features and services. Explore how these 15 services can elevate your property’s online presence, drawing in more visitors and boosting revenue: 1.

Digital Marketing 68

Digital Marketing Services Market Marketing 68

Little Hotelier

JULY 20, 2023

The focus of SoloQui B&B: to welcome and take care of the guests “Offering quality services has always been a key point for us, that is why we focus on customer relations”, said Elisa Giusto, owner of SoloQui B&B. “We With the booking engine, we guarantee guests all the simplicity offered by OTAs with lower accommodation costs.

Management 75

Management Overbooking OTA Small Business 75

STAAH

APRIL 16, 2024

In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. Choose a provider that offers comprehensive support services, including training resources, technical assistance, and regular updates.

Revenue Management 91

Revenue Management Revenue Management Forecasting 91

SiteMinder

JANUARY 21, 2024

The resort caters to a diverse range of guests, with family groups constituting more than 50% of their main customer base, alongside couples, retirees, and various government service groups. We saw an exponential increase in OTA booking rates, soaring by almost 16%,” said Ms.

Resorts 52

Resorts Overbooking OTA Occupancy 52

SiteMinder

MAY 2, 2023

With only 24 rooms it is one of the few family-owned hotels in town that has earned a reputation for personal and attentive service. We used to manually manage our profiles and rates across different OTAs and our website. At the same time, availability is adjusted across all channels, which reduces the risk of overbookings. “We

Overbooking 97

Overbooking Online Sales Hotels OTA 97

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. A great guest experience is marked by personalised service, attention to detail, and a commitment to exceeding expectations.” Our dedicated staff are not just employees but ambassadors of hospitality.

Operations 98

Operations Revenue Hotels OTA 98

STAAH

SEPTEMBER 9, 2024

On the channel management front, overbookings and incorrect pricing were adding to the poor online experience for Sutton Hall. Online reach for Sutton Hall has increased by harnessing the power of STAAH’s 500+ OTA connections. The property adopted the STAAH booking engine to prevent these issues from arising.

Revenue 82

Revenue Overbooking OTA Revenue Management 82

SiteMinder

NOVEMBER 17, 2023

“SiteMinder creates a seamless reservation process that saves us several hours of manual work every week and drastically reduces the risk of unwanted overbookings,” Jon highlights. It’s way easier to try additional channels now because SiteMinder connects to so many OTAs”, he said. But adding partners used to be challenging.

Revenue 98

Revenue OTA Overbooking Online Sales 98

STAAH

OCTOBER 3, 2023

By providing real-time updates , it ensures that all connected channels reflect the most accurate and up-to-date information , preventing overbooking or underbooking while maintaining rate parity. Channel Managers connect to hundreds of OTAs, allowing you to reach more people through one platform. Greater market reach.

Accommodation 94

Accommodation Management Global Distribution System OTA 94

Hotel Speak

JULY 24, 2024

Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. While the OTA owns the customer in the first instance, hotels can put in place systems to win over the customer and earn more revenue from each guest’s stay.

OTA 75

OTA Hotels Revenue Revenue Management 75

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. Clever ideas to improve guest experience. #1

Revenue 94

Revenue Upsell OTA Overbooking 94

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Integrating with these engines and offering real-time pricing and availability ensures that guests book directly instead of with an OTA.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

SiteMinder

SEPTEMBER 6, 2023

Enhanced guest experience : Last-minute bookings give you an opportunity to impress – and provide relief to – a new segment of clientele with your impeccable service, potentially turning them into loyal customers. By synchronising room availability across all distribution channels, you eliminate the risk of overbooking.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

STAAH

OCTOBER 15, 2024

A good PMS streamlines these processes, freeing up staff to focus on delivering exceptional service. Channel Manager Managing multiple distribution channels, from Online Travel Agents (OTAs) to direct bookings, can be complex without the right tools. By automating updates in real-time, hotels save time and avoid errors.

OTA 52

OTA Overbooking Revenue Management Revenue 52

STAAH

SEPTEMBER 25, 2024

This reduces the risk of overbookings and guarantees accurate information for potential guests. As other OTAs, you can take inspiration from these enhancements to improve your own services and offerings. Empower your hotel partners and elevate your marketplace by exploring similar integrations!

Overbooking 52

Overbooking OTA Management Services 52

Little Hotelier

FEBRUARY 5, 2024

This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. This feature enables guests to make bookings through the hotel’s website, increasing direct bookings and reducing reliance on third-party booking platforms and avoiding OTA fees.

Management 59

Management Overbooking OTA Accommodation 59

SiteMinder

MAY 21, 2023

With a design reminiscent of a luxurious 5-star hotel, Ping Nakara Hotel places equal emphasis on exceptional client service and creating a warm and friendly atmosphere. Unfortunately, instances of overbooking would sometimes occur before our staff could update the bookings from all channels.

Overbooking 87

Overbooking Hotels Services Sales 87

Hotelogix

NOVEMBER 7, 2024

Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line. front-page listing).

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

Hotelogix

APRIL 18, 2024

A common trend with novice hotels and hoteliers is to sign up with as many OTAs - Online Travel Agents (like booking.com , Expedia, etc) as possible. This is a fine strategy to start at, however, the problem is managing the hotel on all these OTAs. We used it to automate this rigmarole of updating inventories on OTAs.

OTA 52

OTA Overbooking Cancellation Business 52

Inn Quest

FEBRUARY 1, 2023

Integrating a PMS with your Customer Relation Management (CRM) system create personalized messages and services that can help increase guest loyalty and repeat stays. Hotel managers must be aware of what is said about their hotel online and ensure that they provide excellent service and address any issues guests may have.

Management 88

Management Consumer Hotels Overbooking 88

Cloudbeds

JULY 15, 2023

And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management. The same happens with a cancellation.

Management 76

Management OTA Cancellation Overbooking 76

SiteMinder

MAY 17, 2023

Table of contents An unforgettable guest experience This is not just a beautiful place but the services from the hotel will impress you even more. Therefore, we strive to provide the best service from the moment our guests make their booking to the very end, when they check out.”

Revenue 52

Revenue Overbooking Operations Online Sales 52

Little Hotelier

OCTOBER 30, 2024

For example, if your PMS is integrated with a channel manager , the interface will ensure that when a room is booked through an OTA, your PMS updates automatically. This will save you from the hassle of manual updates and reduce the risk of overbookings or missed payments. Streamlined operations.

OTA 59

OTA Motels Upsell Overbooking 59

Inn Quest

AUGUST 15, 2023

Hotels face a daunting challenge as travelers seek convenience and competitive prices: how to efficiently manage their room inventory across multiple online distribution channels while maintaining real-time updates and avoiding overbooking. This is where a hotel channel manager comes into play. What Is A Hotel Channel Manager?

Management 52

Management Global Distribution System Overbooking OTA 52

Cloudbeds

APRIL 15, 2024

When the pandemic hit in 2020, property owners were forced to adopt technology to meet traveler demand for contactless services and offset staffing shortages. Whereas self-service automation involves guests helping themselves, employee-facing automation involves computers helping employees.

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

Little Hotelier

FEBRUARY 28, 2024

Apart from the modern amenities, lush garden and refreshing pool, guests especially appreciate and often return for Gloria’s warm and friendly service as Ouklip Place B&B is a 100% owner-managed establishment. I constantly had to be present to manage bookings from OTAs, Airbnb and direct channels,” she explained.

Operations 52

Operations Business Overbooking OTA 52

Little Hotelier

JULY 31, 2024

Not only is it an exclusive retreat with direct access to the magnificent rice fields and enchanting Ayung River, the service at Kupu Kupu Barong is completed with facilities such as a private pool, L’Occitane Spa Experience, fine dining at La View Restaurant, and activities such as trekking, river rafting, and yoga.

OTA 52

OTA Overbooking B2B Dining 52

SiteMinder

JULY 2, 2024

Not only is it an exclusive retreat with direct access to the magnificent rice fields and enchanting Ayung River, the service at Kupu Kupu Barong is completed with facilities such as a private pool, L’Occitane Spa Experience, fine dining at La View Restaurant, and activities such as trekking, river rafting, and yoga.

OTA 52

OTA Overbooking B2B Dining 52

Cloudbeds

FEBRUARY 28, 2024

These channels may include the hotel’s website booking engine, online travel agencies (OTAs), the global distribution system (GDS), wholesalers, and metasearch sites. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

StayNTouch

NOVEMBER 16, 2022

This can include a hotel’s website, its social media platforms, phone or email reservations, metasearch engines, or OTAs. The Billboard Effect shouldn’t be underestimated, as a study by Cornell estimates that being listed on an OTA corresponds with a 7.5-26% 26% increase in hotel reservations. 26% increase in hotel reservations.

OTA 52

OTA Hotels Revenue Overbooking 52