Little Hotelier

OCTOBER 30, 2024

For example, if your PMS is integrated with a channel manager , the interface will ensure that when a room is booked through an OTA, your PMS updates automatically. Your PMS should simplify day-to-day tasks by connecting all your systems—whether it’s handling guest check-ins, updating pricing in real-time, or syncing with OTAs.

OTA 52

OTA Motels Upsell Overbooking 52

Hotel Business

SEPTEMBER 5, 2024

We’ve seen our solutions drive a 35% increase in revenue while significantly lowering OTA commissions, and we’re excited to bring this value to more lodging properties around the world.” Custom booking engine: A cohesive and upsell-focused booking platform that integrates seamlessly with the hotel’s brand.

Revenue Management 59

Revenue Management Digital Marketing OTA Revenue 59

Experience Hotel

MAY 4, 2023

Récupérez les coordonnées personnelles correctes de vos clients avant même avant leur arrivée, afin de communiquer avec eux, d’améliorer leur expérience, et ainsi augmenter vos chances d’upsell et de fidélisation en direct. Votre base de données est souvent truffées d’adresses mail OTA et d’e-mails vide.

Upsell 52

Upsell OTA Services 52

Hotel Speak

JULY 24, 2024

Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. While the OTA owns the customer in the first instance, hotels can put in place systems to win over the customer and earn more revenue from each guest’s stay.

OTA 78

OTA Hotels Revenue Revenue Management 78

Hotelogix

OCTOBER 17, 2024

We are ready to bet that you typically visit the website, understand the products and services, read reviews from other customers, and finally decide to buy. Upselling An online booking system helps with upselling by presenting guests with additional services or upgrades during the reservation process. A lot, right?

Upsell 52

Upsell Revenue Hotels Overbooking 52

STAAH

MARCH 17, 2024

STAAH becomes a game-changer Coming recommended by our key OTA partners as well as other industry professionals, STAAH boasted a suite of features to maximise revenue while allowing the key functionality of updating rates and availability across multiple OTAs via a two-way, real-time sync between a hotel and its connected online channels.

Overbooking 91

Overbooking OTA Revenue Upsell 91

Cloudbeds

MARCH 15, 2023

Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.

OTA 98

OTA Revenue Travel Hotels 98

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. If you rely too heavily on OTAs, you risk giving away your profit in commissions. Travelers crave experiences.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

Little Hotelier

OCTOBER 30, 2024

Hotel guest activities are services offered by hotels to engage and entertain their guests, and to enhance the overall experience during their stay. Promote and upsell activities easily with Little Hotelier Little Hotelier’s direct booking engine lets you sidestep OTA commission fees while increasing the value of every reservation.

Upsell 52

Upsell Events Revenue Hotels 52

Cloudbeds

OCTOBER 17, 2024

A basic strategy might involve listing your property on a few key online travel agencies (OTAs) like Airbnb and Booking.com and leaving it at that. A specific OTA may help increase occupancy , but it might not actually be profitable for your hotel. Instead of trying to outbid large OTAs, focus on finding the right balance.

OTA 76

OTA Occupancy Hotels Revenue 76

SiteMinder

SEPTEMBER 19, 2022

They improve your ability to know what guests want and to provide the appropriate services. The tradition of limiting service and interaction to just your hotel staff and physical property is being outgrown by the ability of technology to automate and make many processes easier for guests. Beonprice – Revenue management.

Management 97

Management Upsell Hotels Revenue 97

Hotelogix

OCTOBER 30, 2024

Successful hotels use customer journey maps to visualize various stages of this journey, analyze their guest’s experience, and leverage these insights to create a more tailored and engaging service. They check reviews, look at online travel agencies (OTAs), and compare choices before picking a few hotels that fit their needs.

Hotels 52

Hotels OTA Travel Services 52

SiteMinder

JUNE 6, 2024

According to De Ponga, hotel software solutions such as channel managers and revenue management systems (RMSs) have democratised the practice, owing to the rise of online travel agencies (OTAs). “I I can’t imagine our job without a channel manager given all the OTAs out there. RMSs allowed us to go deeper in analysis,” De Ponga shares.

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

Travelboom Marketing

MAY 24, 2024

When you see seasonal peaks and annual events affecting occupancy rates and reservation types, then you can adjust room pricing, add-on services, and staffing to achieve the most efficient, profitable combination. Value-Added Services and Upselling Armed with data about your customer base, targeting guests with upsell opportunities is easy.

Revenue Management 52

Revenue Management Revenue Management Cost Per Click 52

Fuel Travel

JULY 11, 2024

This decreases your overall number of third-party bookings and your reliance on OTAs to drive occupancy. Decrease the high commission bookings from OTAs and increase direct bookings, which come at a lower cost to you. Reduced Dependency on OTAs Create a more balanced distribution strategy.

Upsell 52

Upsell Overbooking Hotels OTA 52

STAAH

MAY 16, 2023

Guests can be segmented by volume (booking more rooms at once), attributes (those wanting a sea view room vs a garden view), service offering, time of purchase, time used, or more. For instance, corporate clients may spend more on services within the hotel and get more volume of bookings throughout the year.

Revenue Management 90

Revenue Management Occupancy Upsell Revenue 90

STAAH

APRIL 23, 2024

From online travel agencies (OTAs) to direct booking engine , hotels must effectively manage distribution channels to maximize revenue and minimize distribution costs. From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams.

Revenue Management 93

Revenue Management Revenue Ancillary Revenue Management 93

Xotels

JULY 26, 2024

Offer Packages and Deals: Bundle rooms with other services, like breakfast, spa treatments, or local activities. Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. This can entice guests to book at a higher rate while also increasing your overall revenue.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

Amadeus Hospitality

APRIL 23, 2024

In order to maximize revenue across the business, hoteliers should focus their budget on elevating the guest experience using advanced reservations, distribution, marketing, and data services. These assets can all be creatively worked into pricing and upselling strategies during the shop and book process.

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

SiteMinder

OCTOBER 10, 2023

Loss leader discounts: Offer one service at a discount to promote sales of other services, like a discounted room rate to promote spa services. Example: Book a room at a 20% discount and receive a voucher for 50% off spa services. Example: Romance package including room, dinner, and spa service at a 20% discounted rate.

Occupancy 59

Occupancy Events OTA Revenue 59

Cloudbeds

NOVEMBER 15, 2024

This creates a more collaborative environment between departments that traditionally have separate goals, such as revenue managers and guest services or marketing and operations teams. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings. Why it’s important for hotels?

Upsell 52

Upsell Occupancy Revenue Management Revenue 52

Xotels

JULY 26, 2024

Offer Packages and Deals: Bundle rooms with other services, like breakfast, spa treatments, or local activities. Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. This can entice guests to book at a higher rate while also increasing your overall revenue.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

Little Hotelier

OCTOBER 17, 2023

Hotel revenue is the income your business earns from selling rooms or other products and services to guests. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services. What is hotel revenue?

Revenue 100

Revenue Hotels OTA Ancillary Revenue 100

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. 1 Pre-arrival contact. Mobile friendly.

Revenue 87

Revenue Upsell OTA Overbooking 87

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. A great guest experience is marked by personalised service, attention to detail, and a commitment to exceeding expectations.” Our dedicated staff are not just employees but ambassadors of hospitality.

Operations 98

Operations Revenue Hotels OTA 98

SiteMinder

JULY 13, 2024

That said, one has to ask: why are so many hotels’ margins still being eroded away by OTAs ? The growth of metasearch OTAs often outperform individual hotels in metasearch positioning and cost-per-click (CPC) performance. Some OTAs still use cached pricing.

Revenue Management 98

Revenue Management Revenue Management OTA 98

Experience Hotel

JUNE 14, 2024

L’industrie hôtelière, marquée par une concurrence accrue et des attentes élevées en matière de service client, requiert un suivi précautionneux et une approche personnalisée. Une gestion proactive de ces éléments peut significativement influencer la perception du marché et le succès d’un établissement.

OTA 52

OTA Services Upsell Market 52

SiteMinder

SEPTEMBER 6, 2023

Enhancing the guest experience: Complimentary services or amenities as part of a promotion can elevate the overall quality of a guest’s stay. Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue.

Hotels 105

Hotels Events Upsell Occupancy 105

Little Hotelier

APRIL 26, 2023

The Wix online booking system is a general appointment booking tool with self-service functionality. It allows customers of service-based businesses – hairdressers, yoga studios, hotels, medical centres and more – to book their own appointments directly through the business’s website. Should I use the Wix booking system?

Upsell 59

Upsell Revenue Business Services 59

STAAH

JUNE 6, 2023

If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. It plays a key role in the overall success of a hotel’s operations. Result – increased retention and bookings.

Cancellation 76

Cancellation OTA Global Distribution System Revenue 76

Hotelogix

MAY 16, 2024

Enhanced guest experience: With access to guest data from the PMS, you can understand your past guests' likes and dislikes and offer personalized services during their subsequent visits. A channel manager automates and synchronizes your hotel's rates and inventory across all OTAs in real time.

Operations 52

Operations OTA Hotels Revenue 52

Cloudbeds

MARCH 23, 2023

In the hotel industry, eCommerce refers to the buying and selling of accommodation and related services over the internet. eCommerce sites include hotel websites and booking engines , online travel agencies (OTAs), metasearch engines , and other online platforms where hotels advertise and sell rooms. What is hotel eCommerce?

OTA 98

OTA Digital Marketing Market Marketing 98

Cloudbeds

AUGUST 12, 2024

This new technology not only reduces administrative tasks for front desk staff (and lost room keys) but also increases upsells with messaging automation and offers. Conversational commerce More messaging options translate to more interactions with guests and more opportunities to upsell. Learn more 8.

Hotels 98

Hotels Operations Revenue Management Revenue 98

StayNTouch

NOVEMBER 16, 2022

This can include a hotel’s website, its social media platforms, phone or email reservations, metasearch engines, or OTAs. The Billboard Effect shouldn’t be underestimated, as a study by Cornell estimates that being listed on an OTA corresponds with a 7.5-26% 26% increase in hotel reservations. 26% increase in hotel reservations.

OTA 52

OTA Hotels Revenue Overbooking 52

Hotelier Magazine

MARCH 11, 2024

With the OTAs, metasearch, short-term rentals and a litany of other travel resources, guests have near-endless optionality for accommodations. While guests still want those services, a wellness floor can incorporate whatever the owner or designer wants and any number of the latest health crazes.

Revenue 59

Revenue Branding Upsell Services 59

Hotel Business

SEPTEMBER 14, 2023

We’re offering services that you could opt into.” Because we get to see how we’re servicing them, how we’re marketing for them, who their customers are, and now with community, here’s how they’re accessing our system.” Wyndham also debuted its new OTA reconciliation tool.

Average Length of Stay 64

Average Length of Stay OTA Services Revenue 64

SiteMinder

NOVEMBER 20, 2023

This tool offers a full two-way sync of rates, content, and availability, allowing hoteliers to manage their listings across various online travel agencies (OTAs) efficiently. However, it’s worth noting that Eviivo sometimes discourages direct bookings, pushing instead for its own OTA, TopRooms.

OTA 59

OTA Revenue Management Overbooking 59