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With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.
Practical applications include: Demand optimization In hotel revenue management , pricing strategies rely on many different factors, including room rates, upsell opportunities, market and seasonal trends, and competitor pricing. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings.
With features like multi-property search, real-time availability updates, and upselling options, hotels can showcase everything they have to offer and capture more revenue per guest. SHRs EBE delivers the full functionality of a powerful booking platform, but in a modern, user-friendly modal design.
Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line.
With single-solution platforms, hoteliers can embrace simplicity, efficiency, and innovation to meet the demands of modern travelers. Guest-Centric Experiences: The Ultimate Differentiator Todays travelers demand personalized, seamless experiences. Identify upselling opportunities to boost revenue. It grows with your property.
With this mission, find the list of more integrations added to the platform recently The list of channels which are now live on the platform: Online Travel Agents TravelPlus App India-based TMC working with Indian corporates. Almosafer Saudi-based OTA with a strong position in GCC. Click here to find out more about TravelPlus.
Every year during Songkran, Thailand welcomes millions of travelers eager to experience the fun and tradition, filling up streets, temples, and yes, hotel rooms! Thailands beloved festival sees an influx of both international tourists and local travelers. During Songkran, travelers dont just stay longer; they spend more.
The data covers key hotel performance indicators such as occupancy, RevPAR, booking lead time, length of stay, international and domestic travel, direct and OTA bookings, as well as upsell performance to forecast trends shaping the hotel industry in 2023. Domestic tourism is still going strong.
Despite positive experiences, many travellers are not returning to hotels they’ve enjoyed. Your study highlights a “rebooking paradox” where only 37% of APAC travellers rebook despite 86% expressing high satisfaction. The rise of OTAs and the ease of comparison shopping have significantly impacted guest behaviour.
Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.
Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. Myth 1: Hoteliers must adhere to rate parity FACT : Firstly, this all depends on the contract in place with your third-party travel sales platforms.
Ideally located in the corporate hub, close to the mall and shopping in Ahmedabad [Gujarat], Ramada by Wyndham – Ahmedabad is a four-star property patronised by business and leisure travellers. Plus, there are no more uncomfortable conversations about rate parity with OTAs or revenue loss to manage due to clunky management.
Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. Travelers crave experiences. Are you wondering whether you need a hotel booking engine? Transparency.
Galileo is a travel distribution platform that utilises a global distribution system (GDS) to allow travel agents to book hotels, flights and other travel services. While Galileo is mainly used for airline bookings, its also used by travel agents to book hotels, car hire and other travel services for their clients.
With 60% of visitors to Online Travel Agencies (OTAs) eventually checking out your website, the opportunity to secure commission-free direct bookings is substantial. Cost Savings: OTAs are marketing powerhouses, but they come at a cost. What Makes an Internet Booking Engine So Precious? How do you do this?
Goodbye bland travel experiences. Modern travellers are redefining what hospitality looks like in 2023 and beyond. Hot off the press, Booking.com revealed what modern travellers are seeking – it’s not just another holiday. A large section of travellers are seeking to get away from the grips of technology and closer to nature.
These days, more consumers are going online to make purchases, and travel is no exception. For travelers, there’s a lot riding on vacations, including money, well-being, and precious leisure time. Travelers, therefore, tend to be extra careful when planning trips, visiting multiple travel sites, and comparing pricing and options.
Your target audience should define which channels you advertise on and which OTAs you partner with. Someone may get inspired by a friend’s social media post, while another begins the journey on an OTA or a search engine. Online Travel Agents OTAs are your billboards to acquire guests. Looking for a Hotel Booking Engine?
As the hotel and travel industries attempt to wrestle back control post-COVID-19, it’s important to do everything possible to get back on top. This might include direct booking plug-in apps, such as Triptease, that reduce your reliance on OTAs by giving your booking engine greater functionality. Beonprice – Revenue management.
From online travel agencies (OTAs) to direct booking engine , hotels must effectively manage distribution channels to maximize revenue and minimize distribution costs. From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams.
Consider the average business traveller. Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. In turn, this leads to more positive reviews, an integral part of earning more bookings.
If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. It plays a key role in the overall success of a hotel’s operations. Result – increased retention and bookings.
When planning a trip, travelers browse dozens of properties across multiple websites before landing on their final pick. A basic strategy might involve listing your property on a few key online travel agencies (OTAs) like Airbnb and Booking.com and leaving it at that. That’s the essence of a hotel distribution strategy.
Travelers don’t usually begin their journey with a single destination in mind. Over half of all travelers begin their research with several destinations in mind. Travelers use many sources like search engines, travel blogs, social media, and advice from friends and family. It can influence other travelers.
According to De Ponga, hotel software solutions such as channel managers and revenue management systems (RMSs) have democratised the practice, owing to the rise of online travel agencies (OTAs). “I I can’t imagine our job without a channel manager given all the OTAs out there.
That said, one has to ask: why are so many hotels’ margins still being eroded away by OTAs ? The growth of metasearch OTAs often outperform individual hotels in metasearch positioning and cost-per-click (CPC) performance. Some OTAs still use cached pricing.
How many direct bookings are you losing to OTAs due to poor integration? Double bookings , incorrect charges, and missed upsell opportunities can result in revenue loss and negative guest reviews. Integrates with global OTAs and channel managers —ensuring real-time rate updates. Manual processes lead to costly errors.
Drive direct bookings Direct bookings mean you don’t have to pay commission fees to an online travel agent, saving you up to 20% on each booking. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services.
A direct booking is made with the hotel itself, rather than via a third-party such as an online travel agent, meta-search site, a managed travel service, or similar. Most travel shoppers will check multiple sites before making a choice. Learn more about Fuel Travel’s solutions with a custom demo.
With most travellers focused on budget, a discounted price can be the difference between a potential guest choosing you over a competitor. Encourage direct website bookings, sidestep OTA fees, enjoy greater freedom when developing your discount strategy. Loss leader rooms can also become profitable through upselling and cross-selling.
Examples of booking channels include your own website, online travel agents like Booking.com, metasearch sites like Google, traditional travel agencies, global distribution systems (GDS), and more. These booking channels are a ticket to accessing the millions of travellers around the world who could potentially be your guest.
When travelers make a hotel reservation, they expect a seamless experience , or they may decide to stay elsewhere. For hotels, meeting this expectation means moving away from manual processes and investing in booking software that allows travelers to book a room when they want on the channel of their choice. Generate more revenue.
Nearly all (91%) travel companies surveyed say they expect ‘moderate to aggressive’ increases in investment in their organizations in 2024. 1. Guest personalization is near impossible Amadeus research shows personalization is not only a top priority for travelers, but for hoteliers too. 4.
Train your staff to identify and capitalize on upselling opportunities. Sell via multiple OTAs and focus on selling via your hotel's website and social media pages for incremental direct bookings. Participate in travel trade shows and online travel forums to network and attract new guests.
Hotelogix Web Booking Engine Integration Hotelogix offers a robust web booking engine that can be seamlessly integrated with Google Ads to enhance your hotel’s online presence and booking capabilities: - Direct bookings : Hotelogix’s booking engine allows guests to book directly on your website, reducing commission costs from OTAs.
For example, if your PMS is integrated with a channel manager , the interface will ensure that when a room is booked through an OTA, your PMS updates automatically. Your PMS should simplify day-to-day tasks by connecting all your systems—whether it’s handling guest check-ins, updating pricing in real-time, or syncing with OTAs.
Properties still relying on phone or form bookings are losing revenue, especially amongst younger travelers who are less likely to reach out directly to the hotel. This decreases your overall number of third-party bookings and your reliance on OTAs to drive occupancy. Jump to Section What is hotel booking software?
However, in the past few years, there has been a rapid acceleration of solutions as travelers become more sophisticated, with higher expectations , and hotels are expected to do more with less. A growing number of travelers prefer a blended digital-human check-in experience. Contactless options don’t equate to a contactless experience.
These bookings often occur due to sudden travel plans, business needs, or even whimsical decisions to take a quick getaway. Diverse clientele : Last-minute bookings attract a wide range of guests, from business travellers catching a late flight to spontaneous weekend adventurers.
For independent properties, another challenge is competing with global loyalty programs offered by big hotel brands and online travel agencies (OTAs). In today’s discount-driven marketplace, hotels often try to “buy loyalty” from travelers with special rates and value-adds. Many OTAs offer loyalty programs, too.
After all, travelers can’t book a property they don’t find! And when you receive a new booking from an OTA, it will show up in your Channel Manager (and PMS /CRS), and that room’s availability will be closed automatically across all distribution channels. The same happens with a cancellation.
Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Our constant struggle has been efficiently managing availability, inventory, task management, and online travel agencies (OTAs),” said Pawarisa.
Did you know that 70% of travelers now plan their trips online , with mobile devices driving over half of all bookings? Travelers are booking smarter than ever, using search engines, OTAs, and social media to shape their journeys. This is the power of email marketing it keeps your hotel relevant, memorable, and approachable.
For travelers, planning a vacation can be a lot of work. To save time and money, more travelers are turning to metasearch platforms like Google Hotel Ads, Tripadvisor, and Trivago to search for hotels, conduct price comparisons, and find deals. Watch the full session from Passport 2024. Watch now What is hotel metasearch?
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