Hospitality Net

AUGUST 5, 2024

This episode equips you with best practices for setting oversell limits, managing operational expectations, and balancing the risks and rewards of overbooking, ensuring you can maintain high occupancy rates without compromising customer satisfaction.

Cancellation 189

Cancellation Overbooking Occupancy Operations 189

Hotelogix

NOVEMBER 13, 2023

The hospitality industry is well acquainted with the concept of hotel overbooking. When refusing customers becomes inevitable due to overbooking, it leads to poor customer experience and a negative brand image. Achieving full occupancy and maximizing revenue - With hotel overbooking, you have a full-proof plan to maximize your revenue.

Overbooking 59

Overbooking Cancellation Occupancy Revenue 59

Mews

JANUARY 16, 2024

Overbooking is a hotelier's nightmare. So, how can you avoid overbooking in hotels ? Let's consider strategies that minimize the risk of overbooking. It causes unnecessary stress for your staff and guests, and it can put a dent in your reputation.

Overbooking 52

Overbooking Hotels 52

Refine

OCTOBER 19, 2024

Imagine you're at the front desk, midway through a busy day, when you suddenly realize you’re overbooked. But overbooking doesn’t have to be chaotic. This article will show you how to master The post Overbooking Done Right: How to Fill Rooms Without Upsetting Guests appeared first on Revfine.com.

Overbooking 52

Overbooking Occupancy Revenue Business 52

SiteMinder

NOVEMBER 15, 2022

Hotel overbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?

Overbooking 52

Overbooking Cancellation Occupancy Closing 52

eHotelier

FEBRUARY 23, 2024

However, spoilage, overbooking, and overselling can also wreck your profits. Managing a profitable hotel requires a careful eye on your inventory. You don’t want to sell your rooms too early at reduced rates because such spillage can drain your revenue.

Revenue 116

Revenue Revenue Management Overbooking Management 116

Refine

JUNE 16, 2023

In this article, you’ll learn how successful hoteliers handle pricing strategies during the post-covid era, and how to deal with spillage, spoilage, overbooking, and overselling. Analyses showed that hotels with a solid revenue management strategy came out of the Covid-19 crisis better than hotels without.

Overbooking 89

Overbooking Revenue Management Revenue Management 89

SiteMinder

OCTOBER 26, 2022

Things get harder when everything needs to be done manually, and the chance of overbooking is high. ” “Knowing the high turnover of rooms in our hotel, this is such an important feature to avoid overbooking,” explains Kadek. Yet Bali Garden Beach Resort has already said goodbye to those.

Resorts 105

Resorts Overbooking OTA Management 105

A Sales Guy

APRIL 10, 2017

United overbooked a flight. In an effort to maximize bookings and make sure flights are full, airlines commonly overbook anticipating people don’t show, miss their connections, etc. It happens, I get it. Unfortunately, every once in a while, everyone shows up. You maybe right, but what good does it do to be right, if you lose.

Overbooking 114

Overbooking Travel Sales Services 114

STAAH

MARCH 17, 2024

The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates.

Overbooking 99

Overbooking OTA Revenue Upsell 99

STAAH

SEPTEMBER 1, 2024

Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. Streamlined integration resolved overbooking issues – all from the ease of a single, user-friendly STAAH dashboard. Additionally, manual updates and discrepancies in pricing caused a bit confusion.

Overbooking 98

Overbooking Revenue Management Hotels 98

Inn Quest

SEPTEMBER 5, 2023

By implementing an inventory tracking system, hotels can minimize underbooking, reduce overbooking risks, set competitive prices and provide a seamless guest experience, ultimately leading to increased revenue and improved operational efficiency. This prevents overbooking and rate disparities, enhancing the guest experience.

Management 87

Management Overbooking Revenue Hotels 87

STAAH

OCTOBER 7, 2024

By integrating with STAAH, Ottila International provides hoteliers with a streamlined solution for managing their operations more efficiently, from reducing manual data entry to minimizing overbookings.

B2B 106

B2B Overbooking Accommodation Travel 106

STAAH

JUNE 11, 2023

The manual nature of updates limited the OTA partners they could work with as the risk of overbooking and other errors was very high, especially as they frequently have connectivity issues. Prior to joining the STAAH network, the hotel staff spent endless hours updating availability and rates on OTAs. Find out more about this property here

Overbooking 96

Overbooking OTA Revenue Hotels 96

STAAH

DECEMBER 6, 2023

Sending zero inventory to channels when fully booked avoids overbooking. Benefits: You can temporarily halt room sales through specific channels, allowing for better inventory management. Flexibility to decide where to distribute inventory and at what price points for revenue optimization.

OTA 100

OTA Overbooking Cancellation Closing 100

SiteMinder

MAY 21, 2023

This eliminates manual updates, increases bookings and revenue, and eliminates concerns about overbooking or missing bookings. Booking data is quickly updated across all channels, allowing efficient management of hotel inventory and preventing overbooking or room shortages.

Resorts 98

Resorts Overbooking Yield Management OTA 98

STAAH

OCTOBER 15, 2024

A channel manager automates this process, syncing room rates and availability across all platforms, reducing the risk of overbookings or pricing discrepancies. Hotels using this integration have reported reduced overbookings and better room occupancy rates.

Operations 94

Operations OTA Overbooking Revenue 94

eHotelier

FEBRUARY 20, 2024

However, spoilage, overbooking, and overselling can also wreck your profits. Managing a profitable hotel requires a careful eye on your inventory. You don’t want to sell your rooms too early at reduced rates because such spillage can drain your revenue.

Revenue 52

Revenue Revenue Management Overbooking Management 52

STAAH

OCTOBER 13, 2024

STAAH provided a centralised way to set and update inventory and rates River Beach Resort & Residences now uses the STAAH channel manager’s real-time inventory and rates updates, which has helped resolved the price parity issues, overcome overbookings and streamline integrations for all channels.

Resorts 109

Resorts Operations Shopping Overbooking 109

STAAH

JANUARY 22, 2024

At the same time, availability is adjusted across all channels, which reduces the risk of overbookings. The integration of STAAH and the PMS means that reservation data is updated automatically and in real time. Direct bookings are on the rise with the deployment of STAAH’s SwiftBook.

Resorts 99

Resorts OTA Overbooking Revenue 99

eZee Absolute

DECEMBER 7, 2023

Myth #7: Overbooking is a curse and should NEVER be used Overbooking can make or break a hotel; it is like a double edge sword. If you aren’t aware of overbooking, it is a strategy used by revenue managers to acquire more reservations than the number of available rooms to achieve the highest possible occupancy rate.

Revenue Management 98

Revenue Management Revenue Management Overbooking 98

SiteMinder

SEPTEMBER 6, 2023

There are several drawbacks to this approach… Preventing last minute overbookings Firstly, you may overbook your rooms. By synchronising room availability across all distribution channels, you eliminate the risk of overbooking. With your room now double-booked, you have to upgrade your guests or turn them away completely.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

SiteMinder

JANUARY 30, 2023

After utilising these key features, Besral enjoys the freedom to accomplish more tasks in less time, reduce the chance of overbooking, and increase revenue – making his everyday life simpler and more enjoyable. Thanks Besral and keep up the great work at The Hanging Gardens of Bali!

Average Daily Rate 98

Average Daily Rate Global Distribution System Sales Management 98

STAAH

MAY 5, 2024

Coordinating availability across multiple channels was a cumbersome task, often leading to overbookings or missed opportunities. Challenges before STAAH Before implementing STAAH , the group property faced challenges in managing online bookings efficiently.

Management 101

Management Overbooking Revenue Hotels 101

STAAH

OCTOBER 15, 2023

This led to rate disparity, overbooking and inventory discrepancies. STAAH channel manager solves connection priorities With already a plateful to manage; not to mention reduced staff post-Covid-19, the idea to automate room distribution and pricing management was a very attractive opportunity and something STAAH could easily manage.

Overbooking 96

Overbooking Occupancy Accommodation Resorts 96

STAAH

MARCH 31, 2024

Delayed and failed updates to rates and availability was a common occurrence resulting in overbookings. However, both previous platforms disappointed the hospitality group with their technology. The group often accepted lower rates during high demand periods to cope with the errors.

Resorts 102

Resorts Overbooking Hotels Revenue 102

STAAH

JULY 23, 2023

The hotel struggled with overbooking during peak seasons and rate disparities leading to errors and irate customers. “STAAH has transformed our booking management process, improved efficiency, reduced errors, and optimized our pricing strategy,” said Jinto Chacko, General Manager, Span International.

General Manager 95

General Manager Overbooking Resorts OTA 95

SiteMinder

NOVEMBER 23, 2022

” What’s more, Viki states, by using SiteMinder he’s able to finish a great deal of tasks more efficiently, reduce overbooking, reduce problems due to human-error, and make his work more enjoyable and easier. With SiteMinder, our revenue has increased by 30% from what it was before.”

Overbooking 105

Overbooking Hotels Revenue Management 105

STAAH

FEBRUARY 25, 2024

That was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. A need to improve efficiency and accuracy Before implementing STAAH , Sahid Hotels manually managed the rates on all its channels. STAAH fixed these issues.

Revenue 96

Revenue Resorts Overbooking Hotels 96

Little Hotelier

MAY 12, 2024

When we first started the business, we didn’t know which channels to sell through and what to do if overbooking occurs when selling through multiple channels at the same time,” said Licha. It helps us manage our rooms to prevent overbooking. As a new business, it was vital to attract customers and create business turnover.

Overbooking 52

Overbooking Cancellation Accommodation Intent 52

SiteMinder

JANUARY 21, 2024

The ultimate challenge for us was to maximise our occupancy rate each month and reduce our overbookings as much as possible.” “Moreover, managing OTA inventory and data insights with quality and completeness to further develop the analysis of our target customers was important but also difficult.”

Resorts 52

Resorts Overbooking OTA Occupancy 52

STAAH

JUNE 18, 2024

Booking process Display accurate, up-to-date information on room availability and pricing to avoid overbooking and ensure transparency. Optimise the booking engine for quick loading times to prevent potential guests from abandoning the process.

Cancellation 97

Cancellation OTA Overbooking Accommodation 97

Little Hotelier

APRIL 28, 2023

Overbooking was a common occurrence. There was always the risk of overbooking. We have a 100% occupancy rate, and we’re fully booked every week, so we used to try and not put all of the motel rooms online, just in case of overbooking. We still had overbookings all the time,” said the motel owner-operators.

Motels 52

Motels Overbooking Hotels OTA 52

SiteMinder

DECEMBER 12, 2023

This has not only saved us countless hours but has also reduced the risk of errors and overbookings, providing a seamless booking experience for our guests.” SiteMinder’s unified platform has simplified the entire process, allowing us to manage all our sales channels from one central dashboard.

Resorts 105

Resorts OTA Overbooking Hotels 105

Hotelogix

DECEMBER 7, 2023

Listing up on multiple OTAs without having the means to avoid overbookings and grab more customers is a vague idea.   Evaluate your resources to maintain your listing You must evaluate the availability of resources at your end to maintain your listing on an OTA platform. This task is done with the help of a channel manager.

OTA 107

OTA Overbooking ROI Hotels 107

Hotel News Resource

DECEMBER 7, 2023

When we think about revenue management, we often think of large cities, overbookings, big box hotels and a competitive marketplace. We don't typically think of a 44-room inn located in a remote destination.

Overbooking 45

Overbooking Revenue Management Revenue Management 45

STAAH

JULY 7, 2024

This has not just saved countless hours but has also reduced the risk of errors and overbookings , providing a seamless booking experience for guests. STAAH’s unified platform also allowed rates and inventory to be managed from a single dashboard for all properties.

Revenue 107

Revenue Overbooking Hotels Marketing Strategy 107