STAAH

APRIL 16, 2024

In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. Hoteliers need to employ smart strategies to optimize revenue and profitability. One of the most powerful tools in their arsenal is a robust Revenue Management Solution (RMS).

Revenue Management 83

Revenue Management Revenue Management Forecasting 83

STAAH

OCTOBER 15, 2024

Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments. A good PMS streamlines these processes, freeing up staff to focus on delivering exceptional service.

Operations 84

Operations OTA Overbooking Revenue 84

Hotel Speak

JULY 4, 2024

July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types.

Revenue 94

Revenue Revenue Management Forecasting Overbooking 94

STAAH

NOVEMBER 19, 2024

Empathy: Understanding Guests’ Needs The ability to understand and anticipate guests’ emotions and needs is key to delivering top-notch service. From leveraging property management systems (PMS) to using online distribution platforms like STAAH , staying updated ensures you can offer faster, more efficient service.

Hospitality 86

Hospitality Overbooking Services Management 86

Inn Quest

SEPTEMBER 5, 2023

Firstly, What is Hotel Inventory Management? Hotel inventory management is the process of efficiently overseeing and optimizing a hotel’s available resources including rooms, services and facilities, to maximize revenue and guest satisfaction. Proper maintenance is crucial for guest services and reservations.

Management 87

Management Overbooking Revenue Hotels 87

STAAH

SEPTEMBER 1, 2024

What makes Dolphin Suites the preferred choice for the modern discerning traveller is its friendly and courteous service. The challenge Before implementing STAAH, the group property faced challenges in managing online bookings efficiently. What sets STAAH apart from many of its counterparts is its customer service.

Overbooking 88

Overbooking Revenue Management Hotels 88

STAAH

OCTOBER 15, 2024

Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments. A good PMS streamlines these processes, freeing up staff to focus on delivering exceptional service.

OTA 52

OTA Overbooking Revenue Management Revenue 52

SiteMinder

JUNE 26, 2024

Revenue optimization vs revenue management In terms of definition and practice, there is a difference between revenue optimization and revenue management. Table of contents Why is hotel revenue optimization important? Included in this will be key metrics, forecasting models, and trending insights.

Revenue 72

Revenue Revenue Management Upsell Global Distribution System 72

STAAH

OCTOBER 13, 2024

STAAH provided a centralised way to set and update inventory and rates River Beach Resort & Residences now uses the STAAH channel manager’s real-time inventory and rates updates, which has helped resolved the price parity issues, overcome overbookings and streamline integrations for all channels.

Resorts 101

Resorts Operations Shopping Revenue 101

Catala Consulting

SEPTEMBER 19, 2024

The front office department is the heart of guest interaction, and its efficiency and service quality can make or break a hotel’s reputation. Recruiting, training, and retaining employees is a time-consuming process that impacts service consistency. Overbooking can lead to guest dissatisfaction and damage the hotel’s reputation.

Overbooking 52

Overbooking Operations Revenue Management Management 52

Cloudbeds

APRIL 15, 2024

From checking in guests and entering reservations to managing rates and assigning rooms, many hotels still perform a lot of manual tasks. Oftentimes, these tasks overpower hotels’ ability to invest in proper guest communication, marketing activities, and revenue management , which significantly impacts performance and profitability.

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

SiteMinder

MAY 21, 2023

The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists. Our goal is to provide exceptional service to our guests from the moment they book until their departure.

Resorts 98

Resorts Overbooking Yield Management OTA 98

SiteMinder

JUNE 12, 2024

What is Yield Management? Yield management is a pricing and revenue management strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. Revenue management is the focal point for hotels in today’s climate.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

STAAH

SEPTEMBER 9, 2024

With its previous technology partner, Sutton Hall was lagging behind in providing this seamless online experience to its guests, potentially affecting guest satisfaction and losing revenue. On the channel management front, overbookings and incorrect pricing were adding to the poor online experience for Sutton Hall.

Revenue 73

Revenue Overbooking OTA Revenue Management 73

STAAH

MARCH 31, 2024

The results are evident in boosted revenue and staff efficiency. Five decades of service Sunshine Hotels and Resorts is a Pattaya-based hospitality group with more than 50 years of experience in hotel management. Delayed and failed updates to rates and availability was a common occurrence resulting in overbookings.

Resorts 93

Resorts Overbooking Hotels Revenue 93

SiteMinder

JANUARY 30, 2023

Table of contents SiteMinder solves online visibility woes Apart from providing the best service possible, hotels must not neglect the need to maximise their sales channels to boost revenue. Unfortunately this practice was difficult to achieve for Hanging Gardens of Bali. Fortunately, SiteMinder was able to change this.

Average Daily Rate 98

Average Daily Rate Global Distribution System Sales Management 98

Little Hotelier

OCTOBER 30, 2024

Look for a system that automates key operations like updating room availability, managing bookings, and processing payments. This will save you from the hassle of manual updates and reduce the risk of overbookings or missed payments. Choose a PMS that integrates with revenue management software and set it to update rates in real-time.

OTA 52

OTA Motels Upsell Overbooking 52

Hotelogix

SEPTEMBER 12, 2024

In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service. Third-party integrations : A PMS should integrate with key systems, such as channel managers, revenue management systems, and online reputation management tools.

Management 52

Management Revenue Management Hotels Operations 52

STAAH

MAY 7, 2023

It is known for its exceptional service and passionate attention to detail. Airways prides itself on its highly personalised butler service. The challenges of managing online room allotment across multiple channels Prior to STAAH , Airways Hotel was faced with challenges relating to managing hotel bookings across multiple channels.

Overbooking 81

Overbooking General Manager Revenue Hotels 81

Inn Quest

SEPTEMBER 12, 2023

Navigating this intricate process demands a keen understanding of both the art and science behind exceptional guest service. Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning.

Operations 88

Operations Management Revenue Revenue Management 88

Hotel Business

MARCH 14, 2024

Mobile tools, such as check-in/out, digital room keys, digital concierge services, workflow automation, digital payments and even robotics are positively impacting loyalty in many ways. Embedded payments Digital payments are trending and transforming the way guests are engaging with services and settling transactions.

Overbooking 59

Overbooking Revenue Upsell Services 59

eZee Absolute

OCTOBER 24, 2024

In the rapidly evolving hospitality industry landscape, staying ahead of the curve requires more than just excellent service—it demands a forward-thinking approach to distribution. Cloud Computing Cloud computing allows hotels to manage distribution systems and processes online, using powerful software and services hosted on remote servers.

Hotels 52

Hotels Revenue Management Overbooking Revenue 52

Horizon Hospitality

JULY 10, 2024

Of course, technology will play a critical role in streamlining every step in the process above, starting with your Revenue Management System (RMS), which employs advanced algorithms to forecast demand and recommend optimal pricing. Let Horizon Hospitality help you find your next Revenue Management professional by clicking here.

Occupancy 52

Occupancy Revenue Yield Management Forecasting 52

Cloudbeds

FEBRUARY 28, 2024

The reservation system acts as the central hub of the reservation ecosystem, which may also include a website booking engine, channel manager, and revenue management system. When integrated, these modules work together to help hotels manage room availability, distribution, reservations, and revenue.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Hotelogix

FEBRUARY 13, 2024

Here are some operational challenges large hotel management faces without the right solution Front desk and reservations The front desk sets the tone for a guest's experience. Inventory and supplier management Efficiently managing inventory for dining, bars, and room amenities is vital yet challenging.

Management 59

Management Hotels Revenue Management Revenue 59

SiteMinder

AUGUST 6, 2024

Beyond beautiful views, Mutiara Carita Cottages offers exceptional service and a variety of fun activities for family holidays and corporate gatherings including communal areas, banana boat rentals, canoes, ATVs, a swimming pool, a mini zoo, and a vegetable garden where guests can harvest their own produce.

Overbooking 52

Overbooking Resorts Operations Management 52

SiteMinder

JUNE 24, 2024

This fee can vary but is typically in the range of 10% to 25% of the total cost of the booking, including any additional fees added at the time of booking (such as cleaning fees and service charges). Cleaning fee For properties that offer additional cleaning services, a cleaning fee might be charged. Overbooking.

Cancellation 52

Cancellation Overbooking Revenue OTA 52

Inn Quest

AUGUST 8, 2023

This approach not only strengthens the hotel’s brand but also fosters customer loyalty, as guests are more likely to return to a hotel that consistently offers attractive prices and excellent service. Improved Inventory Management: Implementing seasonal pricing allows hotels to manage their inventory more efficiently.

Hotels 88

Hotels Occupancy Overbooking Revenue 88

Inn Quest

FEBRUARY 1, 2023

Integrating a PMS with your Customer Relation Management (CRM) system create personalized messages and services that can help increase guest loyalty and repeat stays. Hotel managers must be aware of what is said about their hotel online and ensure that they provide excellent service and address any issues guests may have.

Management 88

Management Consumer Hotels Overbooking 88

SiteMinder

NOVEMBER 22, 2023

Hotel problems often revolve around managing guest expectations, maintaining operational efficiency, and ensuring financial profitability. Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates.

Overbooking 52

Overbooking Hotels Revenue Management 52

Hotel Speak

JULY 24, 2024

Effective hotel distribution strategies enable hotels to target the right audience, optimise occupancy rates, and enhance revenue management. Where hotels capture guest contact data they can offer a wide array of services before or upon arrival to offer upsell opportunities.

OTA 78

OTA Hotels Revenue Revenue Management 78

STAAH

OCTOBER 3, 2023

It serves as a centralized control hub, enabling hoteliers to effortlessly manage and optimize their room inventory, rates, and availability across various online booking channels. There are many channel managers on the market. Some are suited to small properties while others are robust enough to handle even large chains.

Accommodation 85

Accommodation Management Global Distribution System OTA 85

SiteMinder

NOVEMBER 17, 2023

Set in an 18th-century Irish manor with all the trappings of an intimate castle, the four-star Abbey Hotel Roscommon invites guests to soak up its traditional welcoming old-world charm while enjoying legendary hospitality and service. With SiteMinder, a few clicks are enough to avoid overbooking.” One such tool is SiteMinder.

Overbooking 69

Overbooking Closing Hotels Revenue Management 69

Little Hotelier

MARCH 10, 2024

The software supports various functions, including reservation management, rate setting, and sales forecasting, facilitating a more organised and strategic approach to selling rooms and services. This integration streamlines the management of bookings, guest information, and operational tasks, enhancing efficiency and data consistency.

Hotel Sales 52

Hotel Sales Sales Revenue Management Revenue 52

Fuel Travel

JULY 11, 2024

It cuts out middlemen, ensuring the best rates for guests and higher hotel revenue. It also prevents overbooking and keeps everything in sync, allowing guests to tailor their stay preferences and enhance their experience. This information is sourced directly from the hotel’s property management system.

Upsell 52

Upsell Overbooking Hotels OTA 52

AskSuite

JULY 20, 2023

The success of a hotel hinges on more than just its architecture and impeccable service, it’s about managing all moving pieces efficiently. Hotel management can be quite complex, picture the everyday hustle, ensuring each room looks spotless, managing bookings, creating new revenue opportunities….

Management 52

Management Business Marketing Strategy Upsell 52

Inn Quest

APRIL 5, 2023

Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenue management. Yield management enables the adjustment of prices and inventory to meet seasonal demand, resulting in better revenue management in hotels.

Yield Management 88

Yield Management Management Occupancy Revenue 88