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Agoda CEO: Customer Support in India Needs Work

Skift Blog

Skift Take: Omri Morgenshtern says India has a problem when it comes to partners overbooking hotels. Josh Corder Read the Complete Story On Skift

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Is the Global Distribution System (GDS) a Good Fit for My Property?

STAAH

Over 87% of GDS hotel reservations are related to business travel. Global Distribution System (GDS) serve as a network that allows over 600,000 travel agents globally to access your hotel’s room availability and rates in real time. Your technology must facilitate real-time updates to prevent issues like overbooking.

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How travel technology is changing for hotels

SiteMinder

What is travel technology? Travel technology comprises digital tools and platforms aimed at streamlining operations and enhancing guest experiences in the travel and hospitality sectors. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.

Travel 52
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Little Hotelier delivers successful start to Mamori House at Koh Larn

Little Hotelier

It’s perfect for independent travellers, couples or those looking for a long vacation. When we first started the business, we didn’t know which channels to sell through and what to do if overbooking occurs when selling through multiple channels at the same time,” said Licha. It helps us manage our rooms to prevent overbooking.

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More Bookings and Less Admin for Boutique Hotel in Batanes Island, Philippines

STAAH

It features all facilities a modern traveller seeks, including free WiFi, free airport shuttle, air-conditioned rooms and on-site food and beverage. The manual nature of updates limited the OTA partners they could work with as the risk of overbooking and other errors was very high, especially as they frequently have connectivity issues.

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Automation is the key to collaboration between Bali Garden Beach Resort & SiteMinder

SiteMinder

In the digital age managing hotels has a new set of challenges, especially the need to stay alert with room availability & price adjustment while managing online travel agents (OTA). Things get harder when everything needs to be done manually, and the chance of overbooking is high. Establishing room rates is no longer a problem.

Resorts 105
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SiteMinder Transforms Chao Lao Cabana Resort: A 12-Year Journey into excellence

SiteMinder

Travellers come domestically via Thailand, but many international guests also arrive from Singapore, Germany, Cambodia, United Kingdom, and Northern Ireland. Sohpin.” “We also now have almost zero overbookings, our daily operations are streamlined, and we’ve been able to drastically reduce lost sales opportunities.”

Resorts 52