Agoda CEO: Customer Support in India Needs Work
Skift Blog
MARCH 22, 2024
Skift Take: Omri Morgenshtern says India has a problem when it comes to partners overbooking hotels. Josh Corder Read the Complete Story On Skift
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Skift Blog
MARCH 22, 2024
Skift Take: Omri Morgenshtern says India has a problem when it comes to partners overbooking hotels. Josh Corder Read the Complete Story On Skift
STAAH
AUGUST 27, 2024
Over 87% of GDS hotel reservations are related to business travel. Global Distribution System (GDS) serve as a network that allows over 600,000 travel agents globally to access your hotel’s room availability and rates in real time. Your technology must facilitate real-time updates to prevent issues like overbooking.
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SiteMinder
NOVEMBER 30, 2023
What is travel technology? Travel technology comprises digital tools and platforms aimed at streamlining operations and enhancing guest experiences in the travel and hospitality sectors. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.
Little Hotelier
MAY 12, 2024
It’s perfect for independent travellers, couples or those looking for a long vacation. When we first started the business, we didn’t know which channels to sell through and what to do if overbooking occurs when selling through multiple channels at the same time,” said Licha. It helps us manage our rooms to prevent overbooking.
STAAH
JUNE 11, 2023
It features all facilities a modern traveller seeks, including free WiFi, free airport shuttle, air-conditioned rooms and on-site food and beverage. The manual nature of updates limited the OTA partners they could work with as the risk of overbooking and other errors was very high, especially as they frequently have connectivity issues.
SiteMinder
OCTOBER 26, 2022
In the digital age managing hotels has a new set of challenges, especially the need to stay alert with room availability & price adjustment while managing online travel agents (OTA). Things get harder when everything needs to be done manually, and the chance of overbooking is high. Establishing room rates is no longer a problem.
SiteMinder
JANUARY 21, 2024
Travellers come domestically via Thailand, but many international guests also arrive from Singapore, Germany, Cambodia, United Kingdom, and Northern Ireland. Sohpin.” “We also now have almost zero overbookings, our daily operations are streamlined, and we’ve been able to drastically reduce lost sales opportunities.”
Inn Quest
SEPTEMBER 5, 2023
By implementing an inventory tracking system, hotels can minimize underbooking, reduce overbooking risks, set competitive prices and provide a seamless guest experience, ultimately leading to increased revenue and improved operational efficiency. This prevents overbooking and rate disparities, enhancing the guest experience.
SiteMinder
SEPTEMBER 6, 2023
These bookings often occur due to sudden travel plans, business needs, or even whimsical decisions to take a quick getaway. Diverse clientele : Last-minute bookings attract a wide range of guests, from business travellers catching a late flight to spontaneous weekend adventurers.
Hotelogix
DECEMBER 7, 2023
The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. It allows travellers to compare rates and services of multiple properties. Understanding OTAs OTAs refer to Online Travel Agencies, which are online hotel booking websites for travelers and online sales channels for hotels.
Hotel Speak
AUGUST 13, 2024
Today, hotels must maximise visibility to travellers and central to this strategy is the ability to harness the power of different channels to capture the right guest profile. It is crucial that hotels closely manage distribution of rates and inventory to prevent revenue loss, overbooking, or increased fees from third-party channels.
Fuel Travel
JULY 11, 2024
It also prevents overbooking and keeps everything in sync, allowing guests to tailor their stay preferences and enhance their experience. Properties still relying on phone or form bookings are losing revenue, especially amongst younger travelers who are less likely to reach out directly to the hotel.
SiteMinder
DECEMBER 3, 2023
According to SiteMinder’s data, of the total reservations made in the last two weeks, 49% are for holidays in December as the long weekend and holiday season approaches, with 47% of November bookings coming from domestic travellers, the highest proportion throughout 2023.
SiteMinder
NOVEMBER 15, 2022
Hotel overbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?
Hotelogix
AUGUST 31, 2024
A Global Distribution System (GDS) is a computerized network used by travel agents, online travel agencies, and corporate travel managers to book travel services like hotel rooms, airline tickets, car rentals, and more. The most popular GDS networks include Amadeus, Sabre, Galileo, and Worldspan.
Little Hotelier
OCTOBER 11, 2023
For hoteliers, peak travel season is all about making hay while the sun shines. By positioning yourself as the first choice for your target guest, you can charge a higher rates for your rooms – which guests will be more willing to pay given they are competing against so many other travellers.
Cloudbeds
FEBRUARY 26, 2024
Adam Harris, Co-Founder and CEO of Cloudbeds, said : “The outlook for the travel industry in 2024 looks rather encouraging, with economic forecasts shifting from fears of a global recession to expectations of a soft landing and moderate growth. Online travel agencies (OTAs) have returned stronger than ever.
SiteMinder
APRIL 28, 2022
On the edge of the busy city, The Dylan maintains a sanctuary of calm, with the property seeing guests from all walks of life; from business travelers, to holiday makers, to even those who require accommodation during medical treatments. There are numerous scenarios that could hinder a traveler’s stay. One of these is overbookings.
Horizon Hospitality
JULY 10, 2024
Channel Management Software will help manage room inventory across multiple online travel agencies (OTAs) and booking platforms. By ensuring rate parity and availability across channels, you can prevent overbooking and maximize exposure. Segment Your Market: Different customer segments have varying price sensitivities.
STAAH
MAY 5, 2024
Coordinating availability across multiple channels was a cumbersome task, often leading to overbookings or missed opportunities. Setting up new online travel agents (OTA) channels during and after the initial set-up was simple.
STAAH
JUNE 18, 2024
The more intuitive and easier your booking process is, the easier it will be for hotels to compete with online travel agents (OTAs) for direct bookings. Booking process Display accurate, up-to-date information on room availability and pricing to avoid overbooking and ensure transparency.
SiteMinder
MAY 2, 2023
An elegant inner city featuring cafés and shops, a beautiful park, the Hessian State Theatre and countless thermal spas, make Wiesbaden a unique travel destination. At the same time, availability is adjusted across all channels, which reduces the risk of overbookings. “We We save two hours a day using SiteMinder.
SiteMinder
AUGUST 1, 2024
Trip.com is a global online travel agency that connects millions of travellers with hotels worldwide. Market focus : Ctrip focuses on Chinese travellers, whereas eBooking caters to a global audience. This blog will take through everything you need to know about the Trip.com Extranet.
Fuel Travel
FEBRUARY 13, 2024
It needs to be compatible with your existing technology, look good, and most important of all, convince travel shoppers to book. Your booking engine should have intuitive navigation, clear design, and a truly straightforward process to compare options and get from point A (travel shopping) to point B (making a booking!).
STAAH
JUNE 11, 2024
On one side, you have OTAs (online travel agents) that are vital distribution partners to liquidate unsold inventory and put heads in beds. Customer trust: Many travellers trust OTAs due to their established reputation and user-friendly platforms.
Little Hotelier
JULY 14, 2024
Sales and operations streamlined Currently, the hotel uses eight online travel agent (OTA) channels, word-of-mouth, and direct bookings via Little Hotelier’s website builder and booking engine to capture reservations for its 4 rooms.
Little Hotelier
JULY 20, 2023
Our aim is to welcome them in the best possible way when travelers arrive at the bed & breakfast. Hence the need for a solution dedicated to small properties to simplify and improve daily operations, integrate all channels, and remove overbookings and human errors.
Little Hotelier
JULY 31, 2024
Iluh Eka Fibriani, E-commerce & Sales Manager at Kupu Kupu Barong, felt she needed support from SiteMinder, especially because her property is connected to quite a number of local and international online travel agents (OTAs). Overbooking is also very rare, almost non-existent now,” she said.
A Sales Guy
APRIL 10, 2017
United overbooked a flight. In an effort to maximize bookings and make sure flights are full, airlines commonly overbook anticipating people don’t show, miss their connections, etc. Had United continued to up the value of a voucher for future travel from let’s say $200 to $400, or to $600, $800, etc. What do I mean?
Cloudbeds
APRIL 8, 2024
Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Travelers crave experiences. Are you wondering whether you need a hotel booking engine? Upsells and add-ons. Multiple rate plans.
eZee Absolute
DECEMBER 11, 2023
A hotel channel manager is a software that allows hotels like yours to manage their online inventory and rates across multiple booking channels, such as online travel agencies (OTAs), global distribution systems (GDSs), and your website as well. Connectivity with OTAs Not all online travel agencies (OTAs) are created equal.
Inn Quest
AUGUST 8, 2023
During peak seasons, when rooms are in high demand, higher rates can help control the rate of bookings, preventing overbooking scenarios. Enhanced Guest Satisfaction: Lastly, by charging lower rates during off-peak seasons, hotels can entice more travelers to choose their establishment over competitors.
Catala Consulting
MAY 17, 2024
Enhancing Occupancy Rates through Efficient Management Managing Overbookings and Walk-Ins Reception staff play a critical role in managing overbookings and walk-ins, which are common in the hotel industry. Cross-selling requires a good understanding of guest needs and the ability to match them with suitable offerings.
SiteMinder
JULY 2, 2024
Iluh Eka Fibriani, E-commerce & Sales Manager at Kupu Kupu Barong, felt she needed support from SiteMinder, especially because her property is connected to quite a number of local and international online travel agents (OTAs). Overbooking is also very rare, almost non-existent now,” she said.
Little Hotelier
JULY 25, 2023
It’s such a relief to know we’re not accidentally overbooking our property. However, it would be nice to also see some international travellers from time to time. Since using Little Hotelier , bookings are going directly into their PMS via the property’s website and coming in from OTAs via the channel manager feature.
STAAH
APRIL 16, 2024
Integration with Distribution Channels: Seamless integration with distribution channels such as online travel agents (OTAs) , global distribution system (GDS) , and direct booking channels is essential for efficient inventory management and distribution.
SiteMinder
JUNE 24, 2024
Overbooking. In the first three scenarios, you also won’t have to pay commission to Booking.com (though you may need to in the case of overbooking). You may do this on the request of a guest, or in one of the following situations: The guest didn’t show up. Invalid credit card. No deposit or prepayment received.
SiteMinder
DECEMBER 12, 2023
With a prime location and all the comfort guests could need, it promises a memorable stay for any travellers visiting Portugal’s famous capital city. I have also seen an increase in direct bookings and less overbookings, which has boosted our revenue.” “I I can also do more things in less time,” he continued.
Hotelogix
APRIL 18, 2024
A common trend with novice hotels and hoteliers is to sign up with as many OTAs - Online Travel Agents (like booking.com , Expedia, etc) as possible. Overwhelming and a colossal waste of time…not to mention he frequently missed updating the OTAs, which led to overbooking. Sales is usually the first and foremost concern of many.
Little Hotelier
JULY 31, 2023
This means you can manage your reservations, update your rates and availability, and distribute your rooms to online travel agencies (OTAs) all from one platform. This ensures that your inventory is always up-to-date, reducing the risk of overbooking.
SiteMinder
NOVEMBER 17, 2023
Whether travellers choose the Homewood Hotel & Spa , The Bird or the Bishopstrow Hotel & Spa , they’re in for a time of discovery, pampering and pure enjoyment. One example is PetsPyjamas which offers travellers a curated selection of pet-friendly hotels. Then the inventory across all channels is updated automatically.
Hotel Speak
FEBRUARY 22, 2023
With international travel heating back up, and the prospect of returning Chinese tourism, 2023 promises to be the most successful year for travel since the start of the COVID-19 pandemic.
SiteMinder
JUNE 6, 2023
However, the modern decor and perfect location at the Nordseebad Dangast are not the only reasons travellers are flocking to the 4-star hotel. It is also a very error prone process that can easily lead to double bookings and overbookings,” Jan recalled. We’ve spent a lot of time on this, and it was very stressful.
Hotel Business
MARCH 14, 2024
This proactive approach minimizes the risk of overbooking or underutilization of rooms, ultimately improving revenue management and operational efficiency. Furthermore, AI can facilitate predictive analytics to forecast demand patterns accurately, allowing hotels to allocate resources efficiently and optimize inventory management.
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