Agoda CEO: Customer Support in India Needs Work
Skift Blog
MARCH 22, 2024
Skift Take: Omri Morgenshtern says India has a problem when it comes to partners overbooking hotels. Josh Corder Read the Complete Story On Skift
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Skift Blog
MARCH 22, 2024
Skift Take: Omri Morgenshtern says India has a problem when it comes to partners overbooking hotels. Josh Corder Read the Complete Story On Skift
SiteMinder
NOVEMBER 15, 2022
Hotel overbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?
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Hotel Speak
JANUARY 28, 2025
With single-solution platforms, hoteliers can embrace simplicity, efficiency, and innovation to meet the demands of modern travelers. Guest-Centric Experiences: The Ultimate Differentiator Todays travelers demand personalized, seamless experiences. Imagine this: Using one PMS for bookings. Another channel manager for distribution.
eZee Absolute
FEBRUARY 12, 2025
Dont Let Last-Minute Pricing Cost You Profits Ed Sheerans fanbase is diverse, from students and backpackers to luxury travelers. Dont Let Overbooking or Cancellations Kill Your Revenue With a major event like this, cancellations and no-shows are inevitable. But you have to act fast. Dont make the same mistake twice.
eZee Absolute
DECEMBER 22, 2024
In this blog, well explore how hoteliers in India, especially in nearby cities like Varanasi, Gorakhpur, Chitrakoot, Lucknow, and Ayodhya, can prepare to accommodate the surge in travelers and capitalize on this once-in-a-lifetime event.
STAAH
SEPTEMBER 1, 2024
Spread across vast acres of lush green land in Kampala, Uganda, Dolphin Suites is a thoughtful oasis for business and leisure travellers alike. What makes Dolphin Suites the preferred choice for the modern discerning traveller is its friendly and courteous service.
STAAH
OCTOBER 7, 2024
Ottila International, a leading B2B wholesale partner in the travel industry, today announced the successful integration of its online reservation platform with the STAAH platform.
Hotel Business
FEBRUARY 25, 2025
This automated reservations pipeline minimizes the risk of overbookings, missed updates and guest data inconsistencies, driving operational efficiency across departments.
A Sales Guy
APRIL 10, 2017
United overbooked a flight. In an effort to maximize bookings and make sure flights are full, airlines commonly overbook anticipating people don’t show, miss their connections, etc. Had United continued to up the value of a voucher for future travel from let’s say $200 to $400, or to $600, $800, etc. What do I mean?
Cloudbeds
FEBRUARY 25, 2025
San Diego, CA, February 25, 2025 Cloudbeds , the innovative leader in hospitality management technology , has today announced a strategic partnership with Sabre Hospitality, a leading global travel technology company. For more information, visit www.cloudbeds.com. For more information visit www.sabre.com.
SiteMinder
OCTOBER 26, 2022
In the digital age managing hotels has a new set of challenges, especially the need to stay alert with room availability & price adjustment while managing online travel agents (OTA). Things get harder when everything needs to be done manually, and the chance of overbooking is high. Establishing room rates is no longer a problem.
STAAH
MARCH 17, 2024
The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates.
STAAH
OCTOBER 15, 2024
Channel Manager Managing multiple distribution channels, from Online Travel Agents (OTAs) to direct bookings, can be complex without the right tools. A channel manager automates this process, syncing room rates and availability across all platforms, reducing the risk of overbookings or pricing discrepancies.
STAAH
JUNE 11, 2023
It features all facilities a modern traveller seeks, including free WiFi, free airport shuttle, air-conditioned rooms and on-site food and beverage. The manual nature of updates limited the OTA partners they could work with as the risk of overbooking and other errors was very high, especially as they frequently have connectivity issues.
STAAH
AUGUST 27, 2024
Over 87% of GDS hotel reservations are related to business travel. Global Distribution System (GDS) serve as a network that allows over 600,000 travel agents globally to access your hotel’s room availability and rates in real time. Your technology must facilitate real-time updates to prevent issues like overbooking.
Hotel Speak
FEBRUARY 26, 2024
Adam Harris, Co-Founder and CEO of Cloudbeds , said: “The outlook for the travel industry in 2024 looks rather encouraging, with economic forecasts shifting from fears of a global recession to expectations of a soft landing and moderate growth. Online travel agencies (OTAs) have returned stronger than ever.
SiteMinder
SEPTEMBER 6, 2023
These bookings often occur due to sudden travel plans, business needs, or even whimsical decisions to take a quick getaway. Diverse clientele : Last-minute bookings attract a wide range of guests, from business travellers catching a late flight to spontaneous weekend adventurers.
SiteMinder
MAY 21, 2023
The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists. With a two-way connection between the hotel and online travel agents (OTAs), the PMS automatically updates reservations made through any online booking channel.
Hotelogix
DECEMBER 7, 2023
The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. It allows travellers to compare rates and services of multiple properties. Understanding OTAs OTAs refer to Online Travel Agencies, which are online hotel booking websites for travelers and online sales channels for hotels.
Inn Quest
SEPTEMBER 5, 2023
By implementing an inventory tracking system, hotels can minimize underbooking, reduce overbooking risks, set competitive prices and provide a seamless guest experience, ultimately leading to increased revenue and improved operational efficiency. This prevents overbooking and rate disparities, enhancing the guest experience.
STAAH
JULY 7, 2024
This has not just saved countless hours but has also reduced the risk of errors and overbookings , providing a seamless booking experience for guests. With business being a key segment, STAAH GDS has been critical to enhance CityBlue’s global reach via travel agents and corporate travel planners.
Hotelogix
NOVEMBER 28, 2024
Read more on Best Online Travel Agencies for your Hotel User-Friendly DesignHoteliers and staff shouldn’t need weeks of training. The Growing Importance of Channel Management The global travel market continues to grow, with online bookings making up over 60% of reservations in 2023.
SiteMinder
FEBRUARY 17, 2025
The modern, community-oriented, Ariv Apartments in Zug, Cham, offer an option for expats and business travellers looking for flexible stays ranging from one night to three months. Thanks to this automation, the risk of overbookings or double bookings has significantly decreased, leading to higher customer satisfaction.
SiteMinder
JANUARY 13, 2025
SiteMinders platform converges the critical capabilities of distribution, revenue optimisation and intelligence, to make hotels as dynamic as the travel environment in which they operate.
STAAH
MAY 5, 2024
Coordinating availability across multiple channels was a cumbersome task, often leading to overbookings or missed opportunities. Setting up new online travel agents (OTA) channels during and after the initial set-up was simple.
Hotelogix
NOVEMBER 7, 2024
Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. This way, you're targeting travelers who are more likely to be looking for a premium experience, increasing the chances of a booking.
Hotel Speak
AUGUST 13, 2024
Today, hotels must maximise visibility to travellers and central to this strategy is the ability to harness the power of different channels to capture the right guest profile. It is crucial that hotels closely manage distribution of rates and inventory to prevent revenue loss, overbooking, or increased fees from third-party channels.
SiteMinder
MARCH 20, 2024
With unique positioning and unwavering commitment to guest satisfaction, Neera Retreat and its 53 rooms has become a preferred choice for travellers seeking tranquillity and rejuvenation amidst the chaos of urban life.
STAAH
JUNE 18, 2024
The more intuitive and easier your booking process is, the easier it will be for hotels to compete with online travel agents (OTAs) for direct bookings. Booking process Display accurate, up-to-date information on room availability and pricing to avoid overbooking and ensure transparency.
SiteMinder
MAY 2, 2023
An elegant inner city featuring cafés and shops, a beautiful park, the Hessian State Theatre and countless thermal spas, make Wiesbaden a unique travel destination. At the same time, availability is adjusted across all channels, which reduces the risk of overbookings. “We We save two hours a day using SiteMinder.
STAAH
APRIL 16, 2024
Integration with Distribution Channels: Seamless integration with distribution channels such as online travel agents (OTAs) , global distribution system (GDS) , and direct booking channels is essential for efficient inventory management and distribution.
STAAH
JUNE 11, 2024
On one side, you have OTAs (online travel agents) that are vital distribution partners to liquidate unsold inventory and put heads in beds. Customer trust: Many travellers trust OTAs due to their established reputation and user-friendly platforms.
Hotelier Magazine
NOVEMBER 1, 2024
For instance, a hotel may experience a sudden influx of guests due to a local event, leading to overbooking and potential guest dissatisfaction. This technology allows staff to stay informed and up-to-date, reducing the need for in-person meetings and minimizing travel time.
Hotelogix
FEBRUARY 17, 2025
This article explores the top 10+ distribution channels , the biggest travel industry trends , and strategies to drive direct bookings while reducing OTA commission fees. Hotel distribution channels are the platforms or mediums that enable travelers to discover, compare and book hotel stays. Three Key Travel Industry Trends for 2025 1.
Hotelogix
FEBRUARY 13, 2025
Not sure how online travel agencies (OTAs) work Social media feels overwhelming Don’t know how to manage online reviews Here’s what you can do: Start small: Pick one platform (like Facebook) and master it before moving on. You’re not alone. Many small hotel owners feel the same. What’s the problem?
STAAH
MAY 7, 2023
Thoughtfully curated spaces make the property a refuge for business and leisure travellers alike. Combined with real-time updates, this has meant time-saving for the Airways team along with reduced risks of overbookings and rate parity issues. Airways prides itself on its highly personalised butler service.
Fuel Travel
FEBRUARY 13, 2024
It needs to be compatible with your existing technology, look good, and most important of all, convince travel shoppers to book. Your booking engine should have intuitive navigation, clear design, and a truly straightforward process to compare options and get from point A (travel shopping) to point B (making a booking!).
SiteMinder
NOVEMBER 30, 2023
What is travel technology? Travel technology comprises digital tools and platforms aimed at streamlining operations and enhancing guest experiences in the travel and hospitality sectors. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.
SiteMinder
MAY 21, 2023
Today, Ping Nakara Boutique Hotel and Spa is beloved by international travellers for its nostalgic appeal and exceptional hospitality. Unfortunately, instances of overbooking would sometimes occur before our staff could update the bookings from all channels.
Little Hotelier
JULY 25, 2023
It’s such a relief to know we’re not accidentally overbooking our property. However, it would be nice to also see some international travellers from time to time. Since using Little Hotelier , bookings are going directly into their PMS via the property’s website and coming in from OTAs via the channel manager feature.
Little Hotelier
MAY 12, 2024
It’s perfect for independent travellers, couples or those looking for a long vacation. When we first started the business, we didn’t know which channels to sell through and what to do if overbooking occurs when selling through multiple channels at the same time,” said Licha. It helps us manage our rooms to prevent overbooking.
Cloudbeds
APRIL 8, 2024
Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Travelers crave experiences. Are you wondering whether you need a hotel booking engine? Upsells and add-ons. Multiple rate plans.
Little Hotelier
OCTOBER 15, 2024
Mr Thatthep Jearanaisilp takes pride in operating the conveniently located property, which is near local restaurants and stores while giving travellers the ideal spot to relax and enjoy southern Thailand’s coastal charm. Being able to manage bookings from anywhere with just my phone has made a huge difference.
SiteMinder
APRIL 28, 2022
On the edge of the busy city, The Dylan maintains a sanctuary of calm, with the property seeing guests from all walks of life; from business travelers, to holiday makers, to even those who require accommodation during medical treatments. There are numerous scenarios that could hinder a traveler’s stay. One of these is overbookings.
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