Catala Consulting

MAY 17, 2024

Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades. Training reception staff in upselling techniques is crucial for maximizing these opportunities.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Fuel Travel

JULY 11, 2024

It also prevents overbooking and keeps everything in sync, allowing guests to tailor their stay preferences and enhance their experience. Properties still relying on phone or form bookings are losing revenue, especially amongst younger travelers who are less likely to reach out directly to the hotel.

Upsell 52

Upsell Overbooking Hotels OTA 52

Hotel Speak

JULY 24, 2024

Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. Myth 1: Hoteliers must adhere to rate parity FACT : Firstly, this all depends on the contract in place with your third-party travel sales platforms.

OTA 101

OTA Hotels Revenue Marketing 101

SiteMinder

JUNE 12, 2024

This can involve overbooking strategies to account for last-minute cancellations or no-shows. Distribution Management : Overseeing the various channels through which rooms are sold, such as direct bookings, online travel agencies (OTAs), or traditional travel agents. in one day, week, or month.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Hotelogix

OCTOBER 17, 2024

They minimize overbookings, streamline the reservation process, and drive revenue. Upselling An online booking system helps with upselling by presenting guests with additional services or upgrades during the reservation process. If you're still managing bookings manually, it’s time to make the switch. 

Upsell 52

Upsell Revenue Hotels Overbooking 52

SiteMinder

JANUARY 14, 2025

Apollo is a global distribution system (GDS) vendor which allows travel agents to access and book inventory from hotels, airlines, car hires, and more. When a hotel connects to the GDS via a partner like SiteMinder, it becomes bookable on Apollo by travel agents around the world. Is Apollo GDS going away?

Global Distribution System 52

Global Distribution System Upsell Hotels Travel 52

Hotel Business

MARCH 14, 2024

This proactive approach minimizes the risk of overbooking or underutilization of rooms, ultimately improving revenue management and operational efficiency. Furthermore, AI can facilitate predictive analytics to forecast demand patterns accurately, allowing hotels to allocate resources efficiently and optimize inventory management.

Overbooking 59

Overbooking Revenue Upsell Services 59

Cloudbeds

FEBRUARY 28, 2024

When travelers make a hotel reservation, they expect a seamless experience , or they may decide to stay elsewhere. For hotels, meeting this expectation means moving away from manual processes and investing in booking software that allows travelers to book a room when they want on the channel of their choice. Generate more revenue.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

SiteMinder

SEPTEMBER 4, 2023

Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Our constant struggle has been efficiently managing availability, inventory, task management, and online travel agencies (OTAs),” said Pawarisa.

Operations 98

Operations Revenue Hotels OTA 98

Little Hotelier

OCTOBER 30, 2024

This will save you from the hassle of manual updates and reduce the risk of overbookings or missed payments. Upselling integrations Maximise your revenue by integrating upselling tools into your PMS. Look for a system that automates key operations like updating room availability, managing bookings, and processing payments.

OTA 59

OTA Motels Upsell Overbooking 59

Clock Software Hospitality

NOVEMBER 24, 2020

Independent hotels have seen significant growth since online travel agencies transformed the hospitality market place. Independent hotels are the response to a growing demand for boutique hotels on the part of Millennial travellers.

Upsell 52

Upsell Hotels Accommodation Events 52

SiteMinder

SEPTEMBER 6, 2023

Direct bookings are the lifeblood of your business , offering a pathway to profitability that sidesteps the commissions paid to online travel agents. This global reach can significantly expand your customer base, making your hotel a go-to choice for travellers worldwide. But it’s not just about the bottom line.

Hotels 98

Hotels Revenue Occupancy Services 98

Cloudbeds

OCTOBER 9, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 59

Events Sales Operations Sales Process 59

Cloudbeds

APRIL 15, 2024

When the pandemic hit in 2020, property owners were forced to adopt technology to meet traveler demand for contactless services and offset staffing shortages. Distribution Distribution continues to get more complex—from hundreds of online travel agencies (OTAs) to metasearch sites and GDSs, hotels need to properly distribute their inventory.

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

eZee Absolute

FEBRUARY 7, 2024

Maintaining rate parity, real-time inventory, handling overbookings and under-bookings, and whatnot! Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue. But then, ever wondered how much it’s worth?

Upsell 59

Upsell Hotels Overbooking Revenue 59

AskSuite

JULY 20, 2023

It begins with laying out realistic targets, then on-point upselling and cross-selling, culminating in the art of tailoring unique sales alternatives. Key strategies for upselling and cross-selling Upselling and cross-selling aren’t just about making quick sales, but rather enhancing the guest experience while maximizing profits.

Management 52

Management Business Marketing Strategy Upsell 52

Xotels

APRIL 3, 2024

This segmentation involves identifying the purpose of the trip, differentiating between business and leisure travellers, and analysing various trends to enhance revenue performance. Focus on what leisure travellers want to add value to their stay. Your revenue strategy should cover special (contracted) rates.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

Cloudbeds

JULY 15, 2023

After all, travelers can’t book a property they don’t find! And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management.

Management 76

Management OTA Cancellation Overbooking 76

Hotel Speak

JULY 4, 2023

They can work with a hotel channel manager to ensure real-time distribution of rates and inventories across OTAs for better visibility, more sales, and zero overbookings. It lets them centrally manage travel agents’ and corporate clients’ logins and get more bookings from those sources. Got suggestions?

Hotels 52

Hotels Revenue Revenue Management Occupancy 52

AskSuite

FEBRUARY 26, 2025

In todays fast-paced hospitality landscape, travelers expect quick, high-quality responsesregardless of their chosen communication channel. At the same time, a well-executed hotel guest messaging strategy drives revenue by increasing direct bookings, upsells, and loyalty. Lets get started! What is hotel guest messaging?

Revenue 52

Revenue ROI Hotels Services 52

Cloudbeds

JUNE 8, 2023

With the rise of chatbots and messaging tools across all business types, travelers expect to be able to communicate with their lodging provider before, during, and after their stay. Many travelers use Instagram and TikTok’s mobile apps for travel research, and by providing a link in your bio, you can convert these users.

Management 98

Management Hotels Revenue Digital Marketing 98

StayNTouch

NOVEMBER 16, 2022

Each type of channel has its own advantages and disadvantages: Online Travel Agencies (OTAs): OTAs provide hotels with a great opportunity to widen their distribution networks, fill previously unused rooms and capitalize on the “Billboard Effect” of advertising in multiple forums.

OTA 52

OTA Hotels Revenue Overbooking 52

Catala Consulting

JULY 30, 2023

Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. Channel Management: Ensures profitable utilization of distribution channels, such as online travel agencies (OTAs), direct bookings, and travel agents.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

SiteMinder

NOVEMBER 20, 2023

This tool offers a full two-way sync of rates, content, and availability, allowing hoteliers to manage their listings across various online travel agencies (OTAs) efficiently. This ensures that inventory levels, rates, and other crucial data are always current, reducing the risk of overbookings and other potential issues.

OTA 59

OTA Revenue Management Overbooking 59

Clock Software Hospitality

NOVEMBER 3, 2020

Here are some of the ways in which hotel PMS solutions can aid a hotel in improving daily operations: Increase RevPAR via Direct Bookings Online travel agencies (OTAs) allow hoteliers unlimited access to a large pool of potential guests, charging a commission for every booking made through them.

Hospitality 52

Hospitality OTA Revenue Management Hotels 52

Cloudbeds

JANUARY 10, 2025

For travelers, planning a vacation can be a lot of work. To save time and money, more travelers are turning to metasearch platforms like Google Hotel Ads, Tripadvisor, and Trivago to search for hotels, conduct price comparisons, and find deals. Watch the full session from Passport 2024. Watch now What is hotel metasearch?

Cost Per Click 52

Cost Per Click Market Marketing OTA 52

Hotelogix

SEPTEMBER 22, 2024

It can also integrate with online travel agencies (OTAs) and social media platforms, helping you increase your reach and visibility​ Moreover, emphasizing your unique selling proposition (USP), whether it's an eco-friendly atmosphere or a private retreat, can help you stand out from competitors.

Resorts 52

Resorts Management Operations Revenue 52

Hotelogix

OCTOBER 18, 2024

Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Importance of Upselling: Training staff to suggest additional menu items can enhance the dining experience and boost revenue.

Operations 52

Operations Management Hotels Services 52

eZee Absolute

SEPTEMBER 26, 2024

You’ve got the solo traveler who forgets about the booking, the big group that cancels last minute, and then there’s the mysterious disappearance act – no clue why they didn’t show up. For example, if a hotel notices a spike in no-shows on weekends during peak season, they can adjust their staffing or overbooking strategy.

Cancellation 52

Cancellation Hotels Revenue OTA 52

SiteMinder

OCTOBER 11, 2022

In today’s fast-paced travel environment, it’s critical that you automate as many tasks as possible. Naturally, this can increase your relevance in search engine results and online presence, allowing more travellers to discover your property during their online booking journey. Easy reservation and upselling processes.

Hotels 52

Hotels Management Revenue Management Revenue 52

Xotels

APRIL 3, 2024

This segmentation involves identifying the purpose of the trip, differentiating between business and leisure travellers, and analysing various trends to enhance revenue performance. Focus on what leisure travellers want to add value to their stay. Your revenue strategy should cover special (contracted) rates.

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40