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Maximising Hotel Profits Beyond Rooms

Hotel Management

From F&B and wellness to unique experiences and retail, discover four key strategies to maximise earnings beyond room sales. Optimise Retail Products and Niche Services Hotel-branded signature items are a growing market right now – even luxury giant Aman sells a $2,700 branded tote bag.

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How to Capture More from Every Guest with Upsells

Hospitality Tech

Strategic upselling of high-margin amenities through a digital retail approach drives revenue and builds brand loyalty

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Data as a catalyst for innovation

Hotel Designs

This insights spurred a strategic communication overhaul, introducing customised offerings and AI personalisation, which enhanced guest retention, satisfaction, and increased direct bookings and upselling. Emphasising the value of personal connections, akin to luxury retail where 61 per cent of customers cherish such relationships.

Retail 105
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Choice selects Oracle’s Nor1 merchandising solution

Hotel Business

This includes offers at every stage of the guest’s journey, from initiating a room upgrade at the time of booking to upselling daily breakfast during their stay, to offering late check-out.

Upsell 59
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Get Personal: 3 Benefits of Using Hotel Tech to Offer Personalized Promotions

Intelity

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 69
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Be more Selfridges

Boutique Hotel News

Whether grocery shopping at Fortnum & Mason or configuring a custom Lamborghini online, luxury retailers have transferred supreme face-to-face customer service into engaging, awe-inspiring digital shopping experiences. . Learning from retail . Live pricing and availability of their catalogue.

Retail 52
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Revenue optimization: Full guide for hotels

SiteMinder

Secondary revenue streams Food and Beverage Events and meetings spaces Spa and wellness services Parking and transportation Retail and gift shops Recreational activities 3. Upselling and cross-selling: Upselling encourages guests to upgrade their room or add amenities like breakfast or parking.

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