article thumbnail

The link between brand storytelling and guest loyalty

Hospitality Net

Luersen shares why this practice yields meaningful ROI while scaling your business.

Branding 189
article thumbnail

Expert tips on creating long-term value from hotel guest surveys

eHotelier

Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.

ROI 124
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hotel investment: What is a good hotel ROI?

Little Hotelier

The aim is to generate a hotel return on investment (or hotel ROI); money that you can either reinvest in the business or extract as profit. A hotel investment that delivers the goods Little Hotelier’s all-in-one booking and hotel management software can deliver an incredible ROI for your small, independent hotel: up to 63x!

ROI 98
article thumbnail

How Great Survey Design Impacts Hotel Operations and Long-Term Hotel Value

Hospitality Tech

Learn what hotels can do to rapidly scale their total guest engagement so that management can make more informed decisions as to which projects will have the most ROI.

ROI 105
article thumbnail

Galgorm Resort streamlines operations and achieves 23x ROI with Asksuite’s AI-Powered Agent

AskSuite

Let’s delve into their success story and discover how they transformed their operations to achieve success in scaling their services while providing exceptional customer service. Talking about revenue, in the last 6 months, Galgorm achieved more than 23x ROI through direct bookings accelerated by Asksuite.

ROI 52
article thumbnail

Event Budget Trends 2017: Cloudy with a Chance of Inconsistency?

Social Tables

That’s why planners making the case for more resources are also being tasked to prove ROI (with real data). What’s happened is that as larger organizations reach scale, they can confidently project that every dollar invested means a 2x or 3x return. There’s one group in particular we caught strutting gleefully to the ATM.

Events 115
article thumbnail

Hotels Need to Focus on Talent and Tech in 2024

Hotel Speak

More ROI (benefit vs cost) analysis pre- and post-implementation, and use cases for leadership buy-in are also important,” she adds. To encourage further digitalization of the industry, Loh believes that a seamless end-to-end solution for the customer is essential. “It