Hotel Speak

MAY 30, 2024

Operating with increasingly tight margins, many hotels can no longer support loss-making business units, yet F&B remains a pivotal service for the industry. Hotel restaurants are competing with local authentic restaurants, as well as delivery services like Deliveroo and UberEats for diners.

Consumer 93

Consumer Forecasting Revenue ROI 93

Hotel Business

NOVEMBER 27, 2023

But many still question the ROI of deploying voice technology, when in fact, voice-enabled devices provide measurable business value to the hotel operator, as well as enhance the guest experience. Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue. Here’s how: 1.

Business 64

Business Services Operations ROI 64

eZee Absolute

FEBRUARY 7, 2024

It is the right technology in business that produces ROI. Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue.

Upsell 59

Upsell Hotels Overbooking Revenue 59

Hotel Business

JUNE 4, 2024

By Speleos Dravillas Despite a strong rebound in travel and room-night demand, gross operating profit (GOP) margins for select- and full-service hotels still haven’t returned to pre-pandemic levels.

Revenue 69

Revenue Services Operations Occupancy 69

Hotelier Magazine

MAY 20, 2024

There are about 50,000 [service] robots deployed in 60 countries now,” says Staley. “In Safe, secure, contact-free room-service volume has doubled in one year.” Additionally, Black says robots are on his radar, not just for room service but also for the hotel’s gift shop. In China, Japan and Korea, hotel robots are everywhere.

Hospitality 52

Hospitality Services Shopping Market Research 52

Hotel Business

NOVEMBER 15, 2022

Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in and automated upsells that drive ROI. Stayntouch 2.0 The post Stayntouch 2.0 launches appeared first on hotelbusiness.com.

Scale 52

Scale ROI Upsell Management 52

Clock Software Hospitality

NOVEMBER 24, 2020

The secret is that in order to maintain the quality of the service they provide they have to automate it. An Independent Hotel’s PMS Increases Upsell Potential All hoteliers are looking for ways to increase the lifetime value of their guests, but an upsell is a fickle thing.

Upsell 52

Upsell Hotels Accommodation Events 52

Amadeus Hospitality

MARCH 30, 2023

Hotel email marketing is an essential strategy for hotels to promote their services and increase bookings through targeted and personalized email campaigns. Email is also a great marketing channel to promote your hotel and to upsell or cross-sell rooms, even as your guest behaviors change.

Email Marketing 83

Email Marketing Market Marketing Hotels 83

Travelboom Marketing

JUNE 10, 2024

The new profit optimization goals within PMAX allow advertisers to focus on their return on investment (ROI) rather than only revenue. As more hoteliers take advantage of this new feature, expect PPC goals to trend from revenue to profits in 2024.

Cost Per Click 52

Cost Per Click Small Business Market Marketing 52

Experience Hotel

JUNE 14, 2024

L’industrie hôtelière, marquée par une concurrence accrue et des attentes élevées en matière de service client, requiert un suivi précautionneux et une approche personnalisée. Une gestion proactive de ces éléments peut significativement influencer la perception du marché et le succès d’un établissement.

OTA 52

OTA Services Upsell Market 52

Cloudbeds

FEBRUARY 16, 2024

For hotels, a CRM fosters a profound understanding of each customer, anticipates their needs, and delivers outstanding service, leading to satisfied guests and enduring relationships. Hotels can optimize their customer interactions and improve their customer service and marketing approach by automating processes across different departments.

Sales 52

Sales Upsell Hotels Market 52

Cloudbeds

SEPTEMBER 18, 2024

Each channel generates valuable data on conversion rates and return on investment (ROI) to determine how best to allocate resources. Food & beverage Hotel restaurants, bars, and room services tend to run on tight margins, so it’s important to keep a rein on expenditures. Marketing KPIs.

Operations 40

Operations Revenue Management Occupancy Revenue 40

Cloudbeds

OCTOBER 17, 2024

Here we break down strategies to maximize ROI on direct channels. When integrated with the hotel’s booking engine, these chatbots effectively become virtual sales representatives that provide real-time information on room availability, rates, and upsells and even allow visitors to complete their booking directly through the chat window.

OTA 76

OTA Occupancy Hotels Revenue 76

Little Hotelier

APRIL 28, 2023

The Squarespace booking system is often used by service-based businesses. Hoteliers might also consider using the Squarespace booking system to manage their room bookings because it’s all self-service, so customers can simply visit the website, see the time slots that are available, and book themselves in.

Business 52

Business Upsell OTA Management 52

Little Hotelier

MAY 31, 2023

As a closed, member-only service, Bidroom sidesteps rate parity agreements, allowing your hotel to deliver enticing discounts based on user needs and wants. Hotwire also gives users the option of seeing the name of the hotel before they pay. How do hotel bidding sites work?

Hotels 52

Hotels Revenue ROI Upsell 52

MediaBoom

APRIL 5, 2024

Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels. This partnership solidified its status as a premier concierge service for elite travelers and property owners in Aspen, showcasing the power of targeted SEO and content marketing.

Marketing Strategy 93

Marketing Strategy Market Marketing Travel 93

Xotels

MAY 27, 2022

However, it enables establishments to keep all services consistently on brand, guarantees customer experience control, and can generate more avenues for revenue. Spa Services at the Hotel Bowmann Paris. It is a relatively inexpensive investment that can produce high ROI. Packaging it up.

Hospitality 52

Hospitality Business Market Marketing 52

Cloudbeds

JULY 15, 2023

Higher ROI Channel Managers create new ways to sell existing inventory, resulting in a higher return on your investment in both your sales and marketing efforts. With pooled inventory, advanced rates with discounts or non-refundable rates, and upsell integrations, hotels optimize revenue management with smart pricing strategies.

Management 76

Management OTA Cancellation Overbooking 76

Catala Consulting

AUGUST 18, 2022

You could also use the preference email to offer additional services such as airport pickups, a bottle of champagne on arrival, spa treatment, or a room upgrade. Request for Feedback email Feedback and reviews are crucial for improved service delivery. Thank the guest for choosing your facility over all other options.

Email Marketing 52

Email Marketing Market Marketing Hotels 52

Little Hotelier

MAY 18, 2023

This is a great way to get more people in the door as well as upsell to returning guests. Your potential guests are looking for a hotel that can address concerns and showcase commitment to excellent customer service. Tips for success Look at your booking data and guest details to find patterns.

Hotel Sales 59

Hotel Sales Sales OTA Hotels 59

Hotelier Magazine

MAY 4, 2023

However, they quickly learn they are less sore as they are not carrying so much weight at such a distance, they have bigger table bills as a result of better guest attention and upselling, with better service, they also can expect better tips. On the guest-facing front, Staley says robots are a hit wherever they’re put into service.

Operations 105

Operations Hotels Services ROI 105

Xotels

SEPTEMBER 22, 2022

Telephone and face-to-face are critical channels for hotels, even though, especially after the rise of online bookings, some hoteliers started considering them just operational services rather than commercial ones. Contact us for hotel management services to help build a solid plan to outperform your competition.

Hotel Marketing 40

Hotel Marketing Market Marketing OTA 40

Hotelier Magazine

JUNE 20, 2023

That’s helped us in a big way, and we’re always focusing on efficiency and speed of service.” At Foodtastic, which has completed roughly 15 acquisitions in the last 36 months, Mammas said the FSRs use technology platforms for things like inventory, reservations and scheduling while QSRs are seeing an uptick in self-service kiosks. “I

Fair Share 52

Fair Share Operations Sales Business 52

Social Tables

DECEMBER 27, 2018

This adds value for the planner by helping them better meet their event objectives, while adding value for the hotel or venue as an upselling technique. For full-service hotels and venues that can adapt, F&B revenue will climb higher. This is where smart partnerships can come in handy in addition to a shuttle service.

Events 167

Events Business Scale Consumer 167

Cloudbeds

JUNE 8, 2023

This year, more properties will invest in technology to help create new revenue opportunities, build better websites , manage marketing campaigns, automate services, and improve the guest experience. An HMS will organize your guest information and provide opportunities to personalize service through guest messaging tools. in revenue.

Management 98

Management Hotels Revenue Digital Marketing 98