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Hyatt Grows Select-Service Pipeline by 25 Percent in the Americas

Lodging

CHICAGO—Hyatt Hotels Corporation announced growth in its select service pipeline, with an around 25 percent increase in the Americas over the past three years. “Across our select service brands, we are strategically […] The post Hyatt Grows Select-Service Pipeline by 25 Percent in the Americas appeared first on LODGING Magazine.

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Airbnb Launches Host and Co-Host Matchmaker Service

Skift Blog

Skift Take: Airbnb's expanded co-hosting service aims to make it easier for hosts to manage their homes, and to increase supply in the process. Dennis Schaal Read the Complete Story On Skift

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High Hotels Seeing Workforce Efficiencies Soar with Service Optimization Software from OpsTechPro

Hospitality Net

based hotel management company that has been working alongside asset management and service optimization software company OpsTechPro for more than five years to automate its back-of-house workforce communications. The strength of a business partnership lies in the ability to adapt, innovate, and evolve together.

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Using AI-equipped service robots: the customer point of view

Hospitality Net

However, from the point of view of customers, the advantages of service robots equipped with generative AI come with caveats. Artificial Intelligence has been widely adopted across various industries, bringing transformative benefits and driving innovation in business operations.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

This report will examine the main investment areas that marketers are prioritizing to enhance their account-based strategies through a focus on: How practitioners are executing and accelerating blended ABM strategies that put self-service buying journeys at the forefront The areas in which AI shows the greatest promise The continued convergence of (..)

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Choosing the Right Words Can Transform a Customer Service Conversation

Hospitality Net

In the customer service world, we’re contacted by customers who have questions and problems. is an opportunity for a positive customer service conversation right from the start. A conversation that begins with the three words, How do I …?

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Defining service excellence: Setting the highest standards of service in 2024

Hospitality Net

Once upon a time, in a land far, far away, there lived a time when excellent service was the hallmark of a luxury experience – one that was desired by the people and delivered by the best of companies. Today, it is an aspect of the service sector that has come to be expected by customers.

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The ABM Benchmark Survey

Download the report to learn more about: The strategies and technologies ABM marketers are using to increase ABM successes Why it’s important to shift toward more targeted, personalized assets How marketers are meeting buyers' demands for self-service journeys Which metrics and marketing KPIs matter across the ABM funnel

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3 Mistakes Organizations Make While Developing ABM Programs

Wasteful technology and service spending. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Inadequate contact inventory within universe.