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In todays current economic environment, your procurement strategy could make or break your business. Having worked for a number of years in procurement with hospitality operators, I have seen what it takes to enhance profitability by leveraging cost control best practices when it comes to buying. A well-optimized procurement strategy reduces waste, improves efficiency, and ensures that you get the best value for every dollar spent.
Skift Take: IHGs net zero hotel is a step forward, but the reality is that not every region or hotel owner can follow suit just yet. Access to renewable energy, sustainable materials, and even willing investors varies wildly, meaning true industry-wide change depends as much on local infrastructure as it does on big-brand ambition.
Hilton Brisbane, a landmark hotel in the citys CBD, is set to close its doors at the end of this month after almost 40 years of service. The Elizabeth Street hotel, which was designed by Austrian-born architect Harry Seidler, opened in 1987. Centrally located above Wintergarden on Queen Street Mall in Brisbane, the luxury hotel has served as a popular accommodation choice for visitors to the city throughout the decades.
There are several components to being a good sales coach. Often, sales coaches do not understand the difference between holding people accountable to the sales activities (e.g. the numbers like prospecting dials) versus technique mastery (or how the activities are being executed). Here, you will focus on the technique of consistent sales coaching, not on holding people accountable to their numbers.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Connection, experience, and reputation are all important in the travel and hospitality sector, and social media has a big effect on them. In 2025, the fight for attention on social media is fiercer than ever. Travelers no longer rely entirely on word-of-mouth; they use social media to research locations, read reviews, and book accommodations. A […] The post The Best Social Media Strategies for Travel and Hospitality Brands in 2025 appeared first on Are Morch, Digital Transformation Coach.
Hotel Designs Miniview: The SEED taking us back to (beautiful) basics in Bali Miniview: The SEED taking us back to (beautiful) basics in Bali Away from the crowds in undiscovered East Bali, The SEED is a private oceanfront estate situated between the volcanic shores and dramatic mountain ranges of Candidasa, designed as a eco-conscious, personalised and playful luxury escape… The SEED estate spans 6,400 square metres of tropical coastline.
MATTHEWS, North CarolinastayAPT Suites announced the signing of a multi-location franchise agreement with Destiny Partners, LLC/Destiny Hospitality, LLC. This partnership will bring five new stayAPT Suites locations to key markets across Pennsylvania, including Lancaster, Reading, York, Bethlehem, and Allentown. Each stayAPT Suites is designed to offer homelike suites, allowing them to meet the needs of all lengths of stay.
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MATTHEWS, North CarolinastayAPT Suites announced the signing of a multi-location franchise agreement with Destiny Partners, LLC/Destiny Hospitality, LLC. This partnership will bring five new stayAPT Suites locations to key markets across Pennsylvania, including Lancaster, Reading, York, Bethlehem, and Allentown. Each stayAPT Suites is designed to offer homelike suites, allowing them to meet the needs of all lengths of stay.
Skift Take: Modern sustainability in travel is no longer just about environmental initiatives. Hotel brands must also consider their impact on local communities and commitments to cultural heritage. With those pillars in mind, Boutique Group is paving the way for a new responsible luxury model in Saudi Arabia.
Discover the stunning refurbishment of the iconic Ghan train by Woods Bagot, with Modieus supplying bespoke carpets. Blending heritage with modern luxury, the redesign enhances this legendary Australian rail journey. A symbol of adventure and discovery, The Ghan is one of the worlds most iconic rail journeys, traversing 2,979 kilometers from Adelaide to Darwin.
Understanding your guests is key to standing out as a hotel. But with diverse demographics and travel styles, a one-size-fits-all approach simply won't cut it. This is where guest segmentation comes in, a powerful strategy that allows you to personalize your offerings and communication to resonate with each guest on a deeper level. This article The post How to Segment Your Guests: 5 Basic Tips to Boost Conversions appeared first on Revfine.com.
In an era of rapid technological advancement and evolving consumer expectations, the hotel industry stands at a crossroads. Long-standing challenges such as overworked staff, outdated systems, and resistance to change have left many establishments struggling to keep pace with the dynamic hospitality landscape. However, a paradigm shift is underway, driven by artificial intelligence (AI) and […] The post The AI Revolution in Hospitality: Transforming the Hotel Industry through Innovation an
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Customer satisfaction is a top priority for any business, but for those in hospitality, its the entire purpose. Hoteliers do what they do because they are passionate about making every guests stay special. And what shows anyone theyre special? Simply being valued. From a warm greeting to a good cup of coffee, the smallest things […] The post Small Things Hoteliers Can Do That Make a Big Difference to Guests appeared first on WebRezPro.
Securing financing for hotel development continues to remain challenging. Traditional lenders continue to scale back, and those still active are offering significantly lower loan-to-value (LTV) ratios, making it difficult for developers to move projects forward. Higher interest rates further complicate the landscape, forcing developers to pursue creative capital solutions.
Skift Take: While IHCL is aiming to double its portfolio by 2030 and grow its international presence in markets that host Indian diaspora, Ras Al Khaimah's Al Marjan Island lifestyle destination is being developed as an emerging as a tourism center for the UAE. However, with big competitors like Movenpick and Hampton by Hilton resorts, IHCL has clearly tried to set itself apart by going the branded apartment route.
Live events drive more bookings and boost hotel profits, but to foster long-term loyalty, hotels must prioritise creating unforgettable guest experiences. By leveraging technology and personalisation – such as dynamic pricing, seamless check-ins, tailored recommendations, and themed perks – hotels can enhance stays, strengthen guest loyalty, and sustain revenue well beyond the event.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Manual work and data errors are a thing of the past as STAAH helps Grand Sunshine Resort streamline distribution and bookings. Strategically located, Grand Sunshine Resort & Convention serves as an ideal starting point to explore the natural beauty of South Bandung, Indonesia. The luxury four-star hotel combines modern and sophisticated amenities with a traditional touch of the Java culture Grand Sunshine is located just minutes from the Soroja toll gate and close to various popular tourist
In the hospitality industry, where guest experience is everything, your website often serves as the first impression of your hotel. A responsive web design is no longer just a nice-to-have; its a crucial asset for hotels that want to stay competitive and meet the demands of todays tech-savvy travelers. 1. Seamless User Experience Across All […] The post The Benefits of Responsive Web Design for Hospitality & Hotels appeared first on Are Morch, Digital Transformation Coach.
Choosing a property management system (PMS) isnt only about bells, whistles, and exciting features that bring guests to your doorits also about ensuring you get the best value for your investment. Are you paying more than you should? To find out, you need a clear understanding of all costs involved. Unfortunately, not all software providers […] The post Hidden PMS Fees to Watch Out For appeared first on WebRezPro.
PLANO, TexasAimbridge Hospitality announced the appointment of an expanded Board of Managers that brings experience in hospitality and strengthens Aimbridges foundation. These Board appointments follow the completion of the companys previously announced balance sheet restructuring. The four new ManagersGlenn Alba, Rich Gomel, Carrie McIntyre, and Emanuel (Manny) Pearlmanjoin current Board members Steve Joyce and Craig S.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Skift Take: By emphasizing its authentic roots, culture, and decades-long presence in the Caribbean, Sandals Resorts aims to remind travelers that it offers more than just luxury it delivers an experience that is uniquely and unmistakably Caribbean.
IHG Hotels and Resorts is set to bring its luxury InterContinental brand to South Australias celebrated wine country through a partnership with Strategic Alliance. Slated to open in 2028, InterContinental Barossa Resort and Spa will be the first international-branded luxury hotel in a South Australia wine region. Set amidst rolling hills and vineyards, the 150-room property will offer guests views of the local landscape and access to an array of dining options as well as a cellar door.
Online reviews play a critical role in the hospitality industry, shaping guest perceptions and influencing booking decisions. Why Managing Multiple Review Platforms is Crucial? Did you know that over 80% of travelers read reviews before booking a hotel? Platforms like Google , TripAdvisor, and Facebook are among the top sources guests rely on to assess accommodations.
Hotel owner, operator and developer Hotel Equities (HE) has entered into a strategic partnership with Arkansas-based Pinnacle Hotel Group. Pinnacles current hotel portfolio and its development pipelinewhich includes properties from Marriott, Hilton and IHGwill be integrated into Hotel Equities management platform effective May 1. This partnership builds on an existing relationship, as HE already manages the recently opened AC Hotel by Marriott Kansas City Downtown, of which Pinnacle is an owner.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Whether its rising through the executive ranks within franchise companies or management firms, or entering the hotel ownership arena, women executives are standing tall these days, poised to make a more meaningful impact as lodging industry decision-makers. Several women weighed in not only on their hospitality career journeys but also on how they see the industry from a diversity perspective and what else can be done to further advance diversity and inclusion.
WASHINGTONThe American Hotel & Lodging Association (AHLA) announced the appointment of Kevin Carey to serve as the AHLA Foundations president and CEO, effective immediately. Carey, who will continue to serve as chief operating officer (COO) of AHLA, succeeds Anna Blue, who announced her departure in February. “Now more than ever, the Foundations programs and initiatives will play a vital role in advancing the hospitality industry and amplifying opportunities for its people.
What initially inspired you to get into the hospitality business? This is simply the best industry in the world. Where else can you start in an entry-level role and rise up to run a hotel, own a hotel, or become the CEO of a global company? My own story reflects that: having started in this industry running marketing and communications to eventually leading the AHLA Foundation and now helming AHLA.
What initially inspired you to get into the hospitality industry? My journey into the hospitality industry began with a gentle nudge from a college friend who saw something in me that I hadnt yet recognized. Despite my lack of experience in lodging, she believed in my potential and encouraged me to apply for a sales position at a small hotel in Cleveland, Ohio.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Skift Take: In the competitive hotel market, commission yields quietly shape profits, and small percentage shifts can mean big revenue swings. In Europe, higher proportions of independent hotels and third-party booking transactions require nuanced strategy and sharp data analysis for optimizing revenue from hotel room sales.
F&B Director appointed at Crystalbrook Crystalbrook Collection has appointed Tara Sullivan as Group Director of Food and Beverage, overseeing its 17 restaurants and bars. Sullivan brings over 25 years of experience leading hospitality teams including as Chief Operating Officer at Lotus Dining Group, The Grounds Group and Solotel, and shares a committment to forging strong relationships with local producers and reducing food waste.
General sentiments from the 2025 Hunter Hotel Investment Conference at the Atlanta Marriott Marquis surrounded the ambiguous state of the hospitality industry and hotel investing environment. Each hospitality company relates to the uncertainty in different waysa management company and a REIT would have different perspectives, for examplebut one thing remains the same: the data.
Crescent Hotels & Resorts appointed Elie Khoury as chief operating officer. With 30 years of operational leadership experience in hospitality, Eli served as executive vice president of operations at Aimbridge. Highgate announced the appointment of Ben Thomas as chief operating officer for Europe. In this role, Thomas will oversee Highgates operations across Europe and drive growth initiatives and performance.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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