2024

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Arthur Frommer, Budget Travel Pioneer, Dies at 95

Skift Blog

Skift Take: Arthur wrote that "We are the first generation in human history to be able to travel to other continents as easily we once took a trolley to the next town." Thanks to him, we could do this without having a ton of money, and hopefully walked away with a better trip because of that.

Travel 301
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Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience

Hospitality Net

As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion [link to video] is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two senior leaders at Oracle Hospitality.

Closing 319
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CBRE: U.S. Hotel Performance Expected to Accelerate at Year End

Lodging

DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a.5 percent increase in revenue per available room (RevPAR) growth for 2024, down from the previously estimated 1.2 percent in August.

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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

Revenue 331
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Leveraging AI for strategic growth and innovation

eHotelier

By integrating AI thoughtfully with a focus on enhancing human interaction and improving efficiency, hotels can not only address today’s challenges but also pave the way for future innovations.

Hotels 126
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Collaborative Success for eCommerce and Revenue Management Teams

Refine

Question for Our Revenue Management Expert Panel: What are the best practices for building and maintaining successful collaboration and communication between hotel eCommerce and Revenue Management teams? (Question by Aida Muñoz) Our Revenue Management Expert Panel Tamie Matthews - Sales & Marketing Consultant, RevenYou Connor Vanderholm - CEO, The post Collaborative Success for eCommerce and Revenue Management Teams appeared first on Revfine.com.

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The Brit List Awards 2024: shortlist announced

Hotel Designs

Hotel Designs The Brit List Awards 2024: shortlist announced The Brit List Awards 2024: shortlist announced Regarded as the industry’s most widespread campaign to identify the leading interior designers, architects, hoteliers and brands, The Brit List Awards 2024 has unveiled this year’s shortlist, which includes more than 150 individuals and projects selected across 13 categories… Sponsored exclusively by Crosswater , The Brit List Awards 2024 Shortlist Unveiling Party has become the first poi

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Hoteliers Prioritize Personalization as They Significantly Increase Investment, Finds New Amadeus Research

Amadeus Hospitality

New study reveals sector plans to increase investment in technology by 16% in the coming twelve months Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue May 16, 2024 – The new report, Travel Technology Investment Trends 2024 , published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in fi

Upsell 130
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Start-Up Spotlight: ClearCOGS Takes the Guesswork out of Restaurant Ops with Predictive Data

Hospitality Tech

The founders saw an opportunity to support restaurant operators by turning data into the much-needed answers they need to increase efficiency and boost profits.

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Banned in NYC: Airbnb One Year Later

Skift Blog

Skift Take: Local Law 18 hasn't yet led to a significant amount of additional long-term housing in NYC and hotels are thriving. But small-time hosts have lost a key source of income. Modifications, and a more balanced approach, are needed.

Hotels 361
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Spain’s Malaga to Ban Short-Term Rentals in Over 40 Neighborhoods

Skift Blog

Skift Take: Malaga's politicians are aiming to relieve the strain on affordable housing by tightening regulations on short-term rentals. However, given the current popularity of southern Spain, this move could shift the pressure to nearby destinations.

Tourism 332
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The United Arab Emirates Is Building Its Own Las Vegas

Skift Blog

Skift Take: The UAE’s emerging casino industry remains under wraps, but growing investments and behind-the-scenes developments indicate a lucrative future, quietly reshaping the region’s tourism and entertainment landscape for foreign travelers.

Casinos 341
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Etihad to Announce ‘Around 10’ New Routes in November: Exclusive

Skift Blog

Skift Take: If you thought Etihad’s recent growth was running out of steam, think again. Speaking exclusively to Skift, the airline’s CCO revealed that further big changes are coming in 2025.

Business 343
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Flying Taxi Startup Lilium Burned Through $1 Billion. Now It’s Facing Bankruptcy

Skift Blog

Skift Take: There are several startups worldwide developing flyings taxis, but it's a capital-intensive venture. Lilium isn't the first to face empty coffers.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Airbnb Experiences Relaunch: This Is What It’s Likely Going to Look Like

Skift Blog

Skift Take: Airbnb will try to widen its experiences audience by crafting them for locals, as well as travelers. Experiences will get the "categories" treatment, and a dose of TikTok and Instagram stories-like marketing.

Travel 303
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China Waives Visa Rule for 7 More Countries — A ‘Surprise’ Entrant Joins the List

Skift Blog

Skift Take: China’s visa-waiver list has a clear message: it’s rolling out the welcome mat for high-spending, long-staying European travelers. It's a smart move to capture more of Europe’s thriving outbound tourism market to give China’s tourism sector a fresh boost.

Tourism 296
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The Ideal Mix For Hotel Distribution: Direct Bookings to Lead by 2030

Skift Blog

Skift Take: By 2030, direct digital bookings will surpass online travel agencies as the dominant distribution channel, generating over $400 billion in global hotel gross bookings.

Travel 304
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Hilton Debuts Spark Brand in Asia Pacific With India Launch

Skift Blog

Skift Take: Spark hits the sweet spot for Indians seeking the reliability of branded stays without stretching their budgets. Hilton's plan to open 150 hotels in India might sound ambitious, but a conversion-friendly approach means the company will likely hit that milestone faster than expected.

Branding 255
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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How Authentic Experiences Shape the New Tourism Economy

Skift Blog

Skift Take: The tours and experiences space is rapidly evolving. Not only is this a major opportunity for tour operators and travel agents, but for other travel sub-sectors as well.

Tourism 271
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China’s New Travel Trend: ‘Low-Altitude Tourism’ Explained

Skift Blog

Skift Take: Low-altitude tourism seems like more than a passing trend in China. As government policies align with private innovation, Chinese skies may soon become a bustling hub of economic and cultural activity.

Tourism 288
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7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 349
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Fifth Tourist Dies in Greek Heatwave – Can European Destinations Do More to Prepare?

Skift Blog

Skift Take: A fifth tourist has died due to high temperatures in Greece this month. The country is acting quickly to close down popular attractions. But this is only the start of the summer, and Southern European cities are likely to face one climate-related disaster after the next.

Closing 349
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Why Travel Planning With Friends and Family Starts With Snapchat

Skift Blog

Skift Take: As Gen Z and millennial travelers increase their travel spending, they’re turning to social media to discover, plan, and share life-changing travel. Snap’s native features and core principles support travelers across the trip life cycle while helping brands attract and convert these high-value consumers.

Travel 299
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Marriott Starts to Lay Off Corporate Employees

Skift Blog

Skift Take: Now that Marriott International has doubled in size over a decade, it saw an opportunity to rethink its organization and restructure for efficiency.

Hotels 322
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Croatia Set to Raise Taxes on Vacation Rentals

Skift Blog

Skift Take: Croatia is just the latest destination to tackle short-term rentals, but the long-term impact of the government's proposal is uncertain — Rashaad Jorden Read the Complete Story On Skift

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Istanbul is the World’s Most Connected Airport, New York and Tokyo Miss the Top 20

Skift Blog

Skift Take: The notable lack of New York, Tokyo, and Delhi in the top 20 highlights the difference between a city's international standing and a given airport's nonstop connectivity.

Business 345
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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When an Airbnb Moves In Next Door, It’s Neighbor vs. Neighbor

Skift Blog

Skift Take: According to Airbnb lore, the short-term rental was born in 2007 when, “two hosts welcomed three guests to their San Francisco home.” Fast forward 17 years and Airbnb now has over 5 million hosts … and most all of them have neighbors. That’s led to some epic feuds.

Tourism 350
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The Impact of Visit Florida’s LGBTQ Travel Page Removal

Skift Blog

Skift Take: We don’t know why the page was removed and Visit Florida won’t say. But it could hurt already strained relations with the LGBTQ community and it doesn’t make sense from a marketing perspective.

Travel 337
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First Flights, Now the Travalyst Climate Coalition Turns to Hospitality Data

Skift Blog

Skift Take: Travalyst's challenge in hospitality will be in trying to make itself a leader in sustainability measurement. This will be a tougher sell than flights.

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Meet the New Face of German Tourism: An AI Travel Influencer Named Emma

Skift Blog

Skift Take: Germany aspires to set the standard for AI's future in destination marketing. However, we wonder whether Germany's new AI influencer can actually build an audience and earn their trust. Those tasks are challenging even for humans.

Tourism 325
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.